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Harrah's Cherokee Valley River is open

View our restaurants and attractions pages for specific operating hours | Be prepared and view our Health and Safety Protocols, including our mask policy

Harrah's Cherokee Valley River Health and Safety Protocol

Caesars Reception Masks.jpg
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LET’S PRACTICE HEALTH AND SAFETY TOGETHER

Please follow these health and safety protocols with us.

SOCIAL DISTANCING

  • Join us in practicing social distancing at gaming tables, slot machines, restaurants and more. Please do not congregate in groups.

WASH HANDS

  • Please wash hands frequently for a minimum of 20 seconds. Hand sanitizing stations are also available.

MASKS

  • Masks are optional for both team members and guests.

CLEAN & SANITIZE

  • We are frequently cleaning high-touch areas throughout our properties.

GENERAL PROTOCOLS

For the well-being of our guests and team members, employees have been trained on cleaning and disinfectant techniques, including use of PPE, and protocols for all surfaces and tracking cleaning schedules.

  • Government issued photo identification will be required upon entry into the casino.Our team will be frequently cleaning high-touch areas throughout the property.
  • Harrah’s Cherokee Valley River is smoke free, with designated smoking areas outdoors.
  • Hand sanitizing stations are located at numerous locations around the property.
  • Guests are encouraged to use sanitizing stations and practice frequent hand washing.

SLOT PROTOCOLS

  • Guests will be encouraged to use sanitizing stations and practice frequent hand washing.

TABLE GAME PROTOCOLS

  • Hand sanitizer wipes are available at every table.

FITNESS CENTER

  • The fitness center is closed until further notice.

HOTEL

  • Stayover services will not be provided. Guests may contact room services for additional towels, etc.
  • Hotel valet is available for guests only.

RESTAURANTS AND BARS

  • Room Service is available for hotel guests.
  • Hand sanitizer is provided at entrances, which guests are encouraged to use upon arrival.
  • Some restaurants hours of operation have changed. Please see our restaurant page for updated hours.