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Harrah's Cherokee Valley River is now open

View our restaurants and attractions pages for specific operating hours | Be prepared and view our Health and Safety Protocols, including our mask policy

Harrah's Cherokee Valley River Reviews
Harrah's Cherokee Valley River Reviews
Average Tripadvisor rating for Harrah's Cherokee Valley River Casino & Hotel
Average Rating Based on 10229 reviews
Harrah's Cherokee Valley River Casino & Hotel
Great trip!
Harrah's Cherokee Valley River Casino & Hotel
We went to Harrah's in Murphy, NC last week and were extremely pleased with the hotel and casino's COVID-19 requirements. The capacity had been reduced to 30%, 1000 people, and there was plenty of...More
- DSomers12
We went to Harrah's in Murphy, NC last week and were extremely pleased with the hotel and casino's COVID-19 requirements. The capacity had been reduced to 30%, 1000 people, and there was plenty of room to keep social distance, including in the casino. People were following the rules and we felt very safe. Only 4 people allowed in elevators and usually it was just the 2 of us. Staff were spraying the machines in the casino every 4 hours. Temps were taken as we entered the property and arm bracelets showing such had to be worn at all times. They expired every other day and temps had to be taken again. Restaurants weren't open but everything in the Food Court was. Very few people were eating so we had more than enough room. Hand sanitizer was readily available in the Food Court and on the casino floor. No valet parking due to C-19. All staff we encountered were very happy to be working again and that we had come.My only complaint is that I left with less money than I arrived with!!
Respect goes a long way
Harrah's Cherokee Valley River Casino & Hotel
I have used the 2 hour drive to gamble as a stress reliever during this Corona virus epidemic. However, today I had the worst experience I've had in 25 years of going to casinos. I put the experience...More
- 722dewaynej
I have used the 2 hour drive to gamble as a stress reliever during this Corona virus epidemic. However, today I had the worst experience I've had in 25 years of going to casinos. I put the experience as poor and not terrible because there are many employees that come in and make sure you are having fun even if you are losing money. The dealers like Birger, Olga, Jessica, and Andy are great. Even Ms. Amber one of the pit bosses is outstanding. Today, however, there was one pit boss that was rude and very disrespectful. I feel if you can't speak with people respectfully and professionally then you should get out of the service industry. I won't be disrespectful and name the pit boss, so hopefully, Eric, the tables supervisor will do his job and have a converstion with her. I will be following up with a survey and a letter.
first visit after reopening
Harrah's Cherokee Valley River Casino & Hotel
With all the safety precautions everything was very clean and felt safe. The rooms are very clean. Not fond of no coffee or microwave available but understand the reasoning. The hotel rooms are...More
- glennmO5726EJ
With all the safety precautions everything was very clean and felt safe. The rooms are very clean. Not fond of no coffee or microwave available but understand the reasoning. The hotel rooms are very close to food court and plenty of coffee. The casino also very clean and enough slot machines open to have plenty of choices. Looking forward to the full capacity of machines but also understand the social distancing. What a great place to be.
Black eye on Harrahs
Harrah's Cherokee Valley River Casino & Hotel
The only thing good about this Casino is the beds. Far from world class service! No coffee in the rooms, old slots that need replacing. Employees that either don’t care or are flat out stupid- need...More
- U1246HLrandyh
The only thing good about this Casino is the beds. Far from world class service! No coffee in the rooms, old slots that need replacing. Employees that either don’t care or are flat out stupid- need training in customer service. Pay outs worst than poor. Shame on you tribe for having your name connected to this crap casino.
Wonderful Trip
Harrah's Cherokee Valley River Casino & Hotel
My husband and I visited for 2 days this weekend and it was excellent. The rooms were very clean, the casino was clean and everyone was super friendly. They did a great job with social distancing and...More
- kimjF1290MD
My husband and I visited for 2 days this weekend and it was excellent. The rooms were very clean, the casino was clean and everyone was super friendly. They did a great job with social distancing and making you feel safe. I won 3 jackpots and my husband won 1 jackpot! My casino host, Randy, came by to say hello and he was very pleasant and helpful. I really needed this trip since I have been in the house for almost 3 months now. Thanks, HCVR!!!
Harrah's Cherokee Valley River Casino & Hotel
Tripadvisor rating for this property
Great trip!
We went to Harrah's in Murphy, NC last week and were extremely pleased with the hotel and casino's COVID-19 requirements. The capacity had been reduced to 30%, 1000 people, and there was plenty of...More
DSomers12
We went to Harrah's in Murphy, NC last week and were extremely pleased with the hotel and casino's COVID-19 requirements. The capacity had been reduced to 30%, 1000 people, and there was plenty of room to keep social distance, including in the casino. People were following the rules and we felt very safe. Only 4 people allowed in elevators and usually it was just the 2 of us. Staff were spraying the machines in the casino every 4 hours. Temps were taken as we entered the property and arm bracelets showing such had to be worn at all times. They expired every other day and temps had to be taken again. Restaurants weren't open but everything in the Food Court was. Very few people were eating so we had more than enough room. Hand sanitizer was readily available in the Food Court and on the casino floor. No valet parking due to C-19. All staff we encountered were very happy to be working again and that we had come.My only complaint is that I left with less money than I arrived with!!
Tripadvisor rating for this property
Respect goes a long way
I have used the 2 hour drive to gamble as a stress reliever during this Corona virus epidemic. However, today I had the worst experience I've had in 25 years of going to casinos. I put the experience...More
722dewaynej
I have used the 2 hour drive to gamble as a stress reliever during this Corona virus epidemic. However, today I had the worst experience I've had in 25 years of going to casinos. I put the experience as poor and not terrible because there are many employees that come in and make sure you are having fun even if you are losing money. The dealers like Birger, Olga, Jessica, and Andy are great. Even Ms. Amber one of the pit bosses is outstanding. Today, however, there was one pit boss that was rude and very disrespectful. I feel if you can't speak with people respectfully and professionally then you should get out of the service industry. I won't be disrespectful and name the pit boss, so hopefully, Eric, the tables supervisor will do his job and have a converstion with her. I will be following up with a survey and a letter.
Tripadvisor rating for this property
first visit after reopening
With all the safety precautions everything was very clean and felt safe. The rooms are very clean. Not fond of no coffee or microwave available but understand the reasoning. The hotel rooms are...More
glennmO5726EJ
With all the safety precautions everything was very clean and felt safe. The rooms are very clean. Not fond of no coffee or microwave available but understand the reasoning. The hotel rooms are very close to food court and plenty of coffee. The casino also very clean and enough slot machines open to have plenty of choices. Looking forward to the full capacity of machines but also understand the social distancing. What a great place to be.
Tripadvisor rating for this property
Black eye on Harrahs
The only thing good about this Casino is the beds. Far from world class service! No coffee in the rooms, old slots that need replacing. Employees that either don’t care or are flat out stupid- need...More
U1246HLrandyh
The only thing good about this Casino is the beds. Far from world class service! No coffee in the rooms, old slots that need replacing. Employees that either don’t care or are flat out stupid- need training in customer service. Pay outs worst than poor. Shame on you tribe for having your name connected to this crap casino.
Tripadvisor rating for this property
Wonderful Trip
My husband and I visited for 2 days this weekend and it was excellent. The rooms were very clean, the casino was clean and everyone was super friendly. They did a great job with social distancing and...More
kimjF1290MD
My husband and I visited for 2 days this weekend and it was excellent. The rooms were very clean, the casino was clean and everyone was super friendly. They did a great job with social distancing and making you feel safe. I won 3 jackpots and my husband won 1 jackpot! My casino host, Randy, came by to say hello and he was very pleasant and helpful. I really needed this trip since I have been in the house for almost 3 months now. Thanks, HCVR!!!