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Harrah's Cherokee is open

View our restaurants and events pages for specific operating hours | Be prepared and view our Health and Safety Protocols, including our mask policy

Harrah's Cherokee's Health and Safety Plan

Caesars Elevator Masks.jpg
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LET’S PRACTICE HEALTH AND SAFETY TOGETHER

Please follow these health and safety protocols with us.

SOCIAL DISTANCING

  • Join us in practicing social distancing at gaming tables, slot machines, restaurants and more. Please do not congregate in groups.

WASH HANDS

  • Please wash hands frequently for a minimum of 20 seconds. Hand sanitizing stations are also available.

MASKS

  • In alignment with Tribal health and safety protocols, masks are required for both guests and employees.

CLEAN & SANITIZE

  • We are frequently cleaning high-touch areas throughout our properties.

GENERAL PROTOCOLS

For the well-being of our guests and team members, employees have been trained on cleaning and disinfectant techniques, including use of PPE, and protocols for all surfaces and tracking cleaning schedules.

  • Masks are required for all guests and employees.
  • Government issued photo identification will be required upon entry into the casino. Our team will be frequently cleaning high-touch areas throughout the property.
  • Harrah’s Cherokee is smoke free, with designated smoking areas outdoors.
  • Hand sanitizing stations are located at numerous locations around the property.
  • Guests are encouraged to use sanitizing stations and practice frequent hand washing.

SLOT PROTOCOLS

  • Guests will be encouraged to use sanitizing stations and practice frequent hand washing.

TABLE GAME PROTOCOLS

  • Hand sanitizer wipes are available at every table.

HOTEL

  • Stayover services will not be provided. Guests may contact room services for additional towels, etc.
  • Hotel valet is available for guests only.

RESTAURANTS AND BARS

  • Room Service is available for hotel guests. 
  • Hand sanitizer is provided at entrances, which guests are encouragedto use upon arrival. 
  • Some restaurants hours of operation have changed. Please see our restaurant page for updated hours. Chefs Stage is closed.

AMENITIES

  • Caesars Rewards will be open in all locations. Card reprint kiosks are located at the Round Bar, located near table games, and Gilded Basket.
  • Casino Cashier cages are open 24/7
  • Gift shops are open
  • Spa services are at a reduced capacity and only offering hair, nail, massage services and relaxation room.
  • Laurel Lounge will offer bar service only.
  • The indoor pool is open 5am – 11pm for hotel guests.
  • Hotel Fitness Center    o Guests are asked to sanitize machines and equipment after each use with hotel-provided sanitizer towelettes    o Bottled water will be provided to guests

Click here to read all of the Caesars Entertainment Health and Safety Protocols.