Harrah's Cherokee Casino Resort

This is a great hotel! It has many rooms and I think they are adding on more. It has a indoor and outdoor pool. Not that far from the casino. You just walked down couple halls and your there. Always friendly people at the first desk and always answer when you call front desk. Housekeeping is nice too. If you need more of anything towels sheets pillows they are alway there to help.

We always book a room for our anniversary. Asked to be upgraded as it was our anniversary but got a regular room.We gambled a bit, then ordered room service like we always do. We expected a cart wheeled into the room with the champagne on ice and chilled wine glasses. We received our meals in plastic bags, just like take out. The wine was in a bag. The glasses they sent us are the same ones you get in the room. We drank our champagne out of cheap plastic glasses. I wouldn't have minded but we were still charged over $20 for our meals to be delivered. Won't be paying for room service next time.

A room close to elevator that was the closest to the casino was requested but not fulfilled. Room was clean to the eye, but not cleaned Tuesday standards. Hair dryer quit in the middle of drying my hair. I love coming here and this is the first time I have had any of these problems.

This casino could absolutely rival Las Vegas casinos. Lots of space as well as plenty of action around the way. They have a spacious sports book as well as a very sizable highroller room and poker room. Even though it was social distancing, they enforced mask policy and still made you feel like a player. Will come back

My only issue is the restaurant selection. The best is their noodle bar but it is also the smallest seating capacity and has the longest lines. They need to expand their Asian choices since they seem to be liked the most by many of your clients. Also, the cashier line needs to move faster. Also, bring back the Seven Star lines