Harrah's Cherokee Casino Resort

We stayed here the week of thanksgiving for our anniversary. Everything was wonderful and we always found something to do, great food to eat and had fun gambling. The only complaint is that our room never got cleaned the entire trip despite having our “needs servicing” sign on every time we left the room. One of the days we stayed we were about if the room for about 6 hours. When we were coming back down the hallway there was a house keeper coming out of our room and flipped our sign around to “do not disturb” and walked away with her cart. We assumed she had just finished cleaning but the room was still dirty. On our third day we ended up taking some clean towels off of a cart in the hallway and set all of our trash outside. The next day, same thing happened. We left and put our service sign out only to come back to the do not disturb sign on the door and dirty room.

1st Time here...surprised how nice people were & how good restaurants were! Pack your walking shoes if you need several trips to casino! Valet was easy, do not self park...left at 3am no issues getting car fast.

Trip was great other than the room not being cleaned thoroughly. There was crusted food and crumbs along the edges of the table in front of the couch. The bed linens had not been changed because you could smell the cologne of the person who had the room before we checked in, on the pillow cases

Easy check in and outOnline or phoneWas very busy and restaurant reservation was impossible.Dress was very casual and no need to dress up.We were in a non-smoke room but there was smoke smell in the hall way to our room.

I’ve read many negative reviews and disagree. Our visit was awesome. From friendly staff, clean room, great atmosphere, and a excellent meal at Guy Fieri’s restaurant ( the Wasabi mashed potatoes and Lobster Mac N Cheese accented perfectly) will keep us coming back to Cherokee. The casino slots are not tight like other reviews state. It’s gambling!! Although you won’t come out a millionaire, we played for 2 solid days and came out ahead. Weather the slot storm and keep playing, and the slots hit! Overall experience is 10/10. Can’t wait for the renovations to be completed, and we’ll be back.