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Harrah's Cherokee Reviews

 

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Harrah's Cherokee Review
Average Tripadvisor rating for Harrah's Cherokee Casino Resort
Average Rating Based on 32325 reviews
Harrah's Cherokee Casino Resort
Cherokee tower
Harrah's Cherokee Casino Resort
New tower, modern beautiful facility, customer service is lacking. Employee need more training in how to treat customers. Customer service is much better in the other three towers especially the...More
- JohnULumberton_NC
New tower, modern beautiful facility, customer service is lacking. Employee need more training in how to treat customers. Customer service is much better in the other three towers especially the creek tower.
Wonderful stay❤️
Harrah's Cherokee Casino Resort
My stay there was at the mountain tower.we went on my birthday.there beds are so soft and comfy.there shower was so big separate bathroom with door.we stayed for 3 days they give free rooms with comp...More
- sweetgrln
My stay there was at the mountain tower.we went on my birthday.there beds are so soft and comfy.there shower was so big separate bathroom with door.we stayed for 3 days they give free rooms with comp things they send you on email or by mail.
Cleanliness is an issue
Harrah's Cherokee Casino Resort
We’ve stayed at Harrah’s Cherokee a couple of times over the past five years so we were very surprised to see how ill-kept the place is becoming. The halls were dirty. The fitness center was dirty as...More
- wahpeconiah
We’ve stayed at Harrah’s Cherokee a couple of times over the past five years so we were very surprised to see how ill-kept the place is becoming. The halls were dirty. The fitness center was dirty as well.
Harrah’s weekday excursion
Harrah's Cherokee Casino Resort
Awesome trip with exception of food court, particularly Johnny Rocket! They were overrated, krystal size overcooked burgers, obviously frozen rings. Wicked weed amazing! Awesome burgers!! Zac was...More
- mikendeb5459
Awesome trip with exception of food court, particularly Johnny Rocket! They were overrated, krystal size overcooked burgers, obviously frozen rings. Wicked weed amazing! Awesome burgers!! Zac was awesome waiter. Staff know their beers!
Canceling my Caesars reward card.
Harrah's Cherokee Casino Resort
I have decided to cancel my casino rewards card. Consistent poor experiences and now they are adding a25$ up charge to my reward free stay..making it no longer free, I’m fed up with the low slot...More
- Adventure08855295613
I have decided to cancel my casino rewards card. Consistent poor experiences and now they are adding a25$ up charge to my reward free stay..making it no longer free, I’m fed up with the low slot payout ( my 5th visit) zero wins . My experience at the new wicked weed brewpub were not at all satisfactory,food was ok.,service wasn’t good, everyone’s attitude was poor. To many other casinos to try to bother with these issues.
Harrah's Cherokee Casino Resort
Tripadvisor rating for this property
Cherokee tower
New tower, modern beautiful facility, customer service is lacking. Employee need more training in how to treat customers. Customer service is much better in the other three towers especially the...More
JohnULumberton_NC
New tower, modern beautiful facility, customer service is lacking. Employee need more training in how to treat customers. Customer service is much better in the other three towers especially the creek tower.
Tripadvisor rating for this property
Wonderful stay❤️
My stay there was at the mountain tower.we went on my birthday.there beds are so soft and comfy.there shower was so big separate bathroom with door.we stayed for 3 days they give free rooms with comp...More
sweetgrln
My stay there was at the mountain tower.we went on my birthday.there beds are so soft and comfy.there shower was so big separate bathroom with door.we stayed for 3 days they give free rooms with comp things they send you on email or by mail.
Tripadvisor rating for this property
Cleanliness is an issue
We’ve stayed at Harrah’s Cherokee a couple of times over the past five years so we were very surprised to see how ill-kept the place is becoming. The halls were dirty. The fitness center was dirty as...More
wahpeconiah
We’ve stayed at Harrah’s Cherokee a couple of times over the past five years so we were very surprised to see how ill-kept the place is becoming. The halls were dirty. The fitness center was dirty as well.
Tripadvisor rating for this property
Harrah’s weekday excursion
Awesome trip with exception of food court, particularly Johnny Rocket! They were overrated, krystal size overcooked burgers, obviously frozen rings. Wicked weed amazing! Awesome burgers!! Zac was...More
mikendeb5459
Awesome trip with exception of food court, particularly Johnny Rocket! They were overrated, krystal size overcooked burgers, obviously frozen rings. Wicked weed amazing! Awesome burgers!! Zac was awesome waiter. Staff know their beers!
Tripadvisor rating for this property
Canceling my Caesars reward card.
I have decided to cancel my casino rewards card. Consistent poor experiences and now they are adding a25$ up charge to my reward free stay..making it no longer free, I’m fed up with the low slot...More
Adventure08855295613
I have decided to cancel my casino rewards card. Consistent poor experiences and now they are adding a25$ up charge to my reward free stay..making it no longer free, I’m fed up with the low slot payout ( my 5th visit) zero wins . My experience at the new wicked weed brewpub were not at all satisfactory,food was ok.,service wasn’t good, everyone’s attitude was poor. To many other casinos to try to bother with these issues.