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Harrah's Cherokee Reviews

 

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Harrah's Cherokee Review
Average Tripadvisor rating for Harrah's Cherokee Hotel
Average Rating Based on 24129 reviews
Harrah's Cherokee Hotel
Hotel has gone way down
Harrah's Cherokee Hotel
It is still a beautiful property! And casino is nice. The hotel, not so much. The public areas are nice. The rooms are run down both in Creek and Mountain Towers. Outdated and scratched...More
- Doris S
It is still a beautiful property! And casino is nice. The hotel, not so much. The public areas are nice. The rooms are run down both in Creek and Mountain Towers. Outdated and scratched furniture, saggy mattresses. The attendants at the registration desk are condiscenfing and not helpful. They do not take ownership of any problems or requests. It is not at all typical of a Harrah’s resort.
Good time, bad room.
Harrah's Cherokee Hotel
The casino, food and hospitality were good, but the room was not. Our TV didn't work and had to be replaced, and the heating and air unit made a loud banging sound everytime it kicked on or off. The...More
- Tim T
The casino, food and hospitality were good, but the room was not. Our TV didn't work and had to be replaced, and the heating and air unit made a loud banging sound everytime it kicked on or off. The maintenance man who replaced our TV was polite and quick to fix the problem but never even acknowledged the loud banging sound coming from the A/C while he was in the room. If you stay here be sure to do a thorough check of the room before heading out to the casino and notify someone of any problems then. Because if you wait til you return for the night and find a problem they will still insist on fixing it then, even if it's 1:00am
Had some great fun visiting with an old friend
Harrah's Cherokee Hotel
Room was excellent ,just what I ask for . Always clean and well stocked with toiletries etc. would highly recommend a stay there . Great variety of slots and table games . Newly renovated bath rooms...More
- Michael B
Room was excellent ,just what I ask for . Always clean and well stocked with toiletries etc. would highly recommend a stay there . Great variety of slots and table games . Newly renovated bath rooms in the Casino was nice to see. Very pleased with the service of the drink hosts .
harrah's
Harrah's Cherokee Hotel
well all I can say is, if you play the upstairs tables. watch closely who you are playing with. people are rolling the tables to take your money. I love playing, but I won't be cheated. don't mind...More
- Companion59841564668
well all I can say is, if you play the upstairs tables. watch closely who you are playing with. people are rolling the tables to take your money. I love playing, but I won't be cheated. don't mind losing at all as long as the game is played fairly.
Cherokee Resort and casino
Harrah's Cherokee Hotel
Stayed at the hotel for the first time. The staff at check in we're very polite and respectful, they were willing to answer any and all questions. I stayed in the creek tower on the 7th floor. The...More
- James L
Stayed at the hotel for the first time. The staff at check in we're very polite and respectful, they were willing to answer any and all questions. I stayed in the creek tower on the 7th floor. The room was clean and the bed was a king size. It was very comfortable. House cleaning does s great job. The only thing is it is s good walk to the casino, maybe 5 minutes depending on how much you walk. The chefs buffet on the second floor of the casino is good but it is like $26.49 for reward card members and $28.49 plus taxes for non members. I would stay again.
Harrah's Cherokee Hotel
Tripadvisor rating for this property
Hotel has gone way down
It is still a beautiful property! And casino is nice. The hotel, not so much. The public areas are nice. The rooms are run down both in Creek and Mountain Towers. Outdated and scratched...More
Doris S
It is still a beautiful property! And casino is nice. The hotel, not so much. The public areas are nice. The rooms are run down both in Creek and Mountain Towers. Outdated and scratched furniture, saggy mattresses. The attendants at the registration desk are condiscenfing and not helpful. They do not take ownership of any problems or requests. It is not at all typical of a Harrah’s resort.
Tripadvisor rating for this property
Good time, bad room.
The casino, food and hospitality were good, but the room was not. Our TV didn't work and had to be replaced, and the heating and air unit made a loud banging sound everytime it kicked on or off. The...More
Tim T
The casino, food and hospitality were good, but the room was not. Our TV didn't work and had to be replaced, and the heating and air unit made a loud banging sound everytime it kicked on or off. The maintenance man who replaced our TV was polite and quick to fix the problem but never even acknowledged the loud banging sound coming from the A/C while he was in the room. If you stay here be sure to do a thorough check of the room before heading out to the casino and notify someone of any problems then. Because if you wait til you return for the night and find a problem they will still insist on fixing it then, even if it's 1:00am
Tripadvisor rating for this property
Had some great fun visiting with an old friend
Room was excellent ,just what I ask for . Always clean and well stocked with toiletries etc. would highly recommend a stay there . Great variety of slots and table games . Newly renovated bath rooms...More
Michael B
Room was excellent ,just what I ask for . Always clean and well stocked with toiletries etc. would highly recommend a stay there . Great variety of slots and table games . Newly renovated bath rooms in the Casino was nice to see. Very pleased with the service of the drink hosts .
Tripadvisor rating for this property
harrah's
well all I can say is, if you play the upstairs tables. watch closely who you are playing with. people are rolling the tables to take your money. I love playing, but I won't be cheated. don't mind...More
Companion59841564668
well all I can say is, if you play the upstairs tables. watch closely who you are playing with. people are rolling the tables to take your money. I love playing, but I won't be cheated. don't mind losing at all as long as the game is played fairly.
Tripadvisor rating for this property
Cherokee Resort and casino
Stayed at the hotel for the first time. The staff at check in we're very polite and respectful, they were willing to answer any and all questions. I stayed in the creek tower on the 7th floor. The...More
James L
Stayed at the hotel for the first time. The staff at check in we're very polite and respectful, they were willing to answer any and all questions. I stayed in the creek tower on the 7th floor. The room was clean and the bed was a king size. It was very comfortable. House cleaning does s great job. The only thing is it is s good walk to the casino, maybe 5 minutes depending on how much you walk. The chefs buffet on the second floor of the casino is good but it is like $26.49 for reward card members and $28.49 plus taxes for non members. I would stay again.