Harrah's Cherokee Casino Resort

A great place to celebrate my birthday. I've been visiting every year for 8 years now. My only complaint was that by mistake I seem to have picked a smoking room. I thought the entire hotel was smoke free. The room reeked even after having maid spray. In my opinion, all rooms should be non-smoking.

I come 3 to 4 time a year.l have Never been Disappointed. The Staff works very hard to make sure that your stay is enjoyable and comfortable. The rooms are always top notch. Give them a 5 Star ! You guys are the best !!!

When I reserved in October was accidentally given smoking room. Called immediately and was told couldn’t change and keep rate but would make note on reservation requesting nonsmoking. Called again before date to request nonsmoking. Again told no due to rate but note was made about request. Kiosk checkin gave me smoking room. Had to sit in room smelling smoke for over an hour waiting to be moved. While I am very disappointed with reservation department I have nothing but praise for the staff at Harrahs Cherokee.

Very clean a nice hotel. Very courteous staff and excellent expanded casino. Food was good with limited choices due to the Buffet being remodeled. Excellent slot selection and gaming tables. Overall, it was a great experience!

This casino and its employees literally harass you the entire time over wearing your mask. They are good at saying no and most of the employees I encountered were completely rude. Beware of covid because you will get it immediately of your mask is down for one second. Absolutely ridiculous. I will not be back.