We decided to take a quick getaway to Harrah's Cherokee before school opens. We decided on this hotel due to the amenities and it's family friendly appearance. NOT! The bowling alley, arcade and pool were not open! All of the family friendly amenities... There was also NOTHING in the area or nearby. We ended up taking a day trip to Gatlinburg and Pigeon Forge... The rooms were clean and big. However, we had to call fresh linens, WIFI was NOT free, No microwave, No coffee maker. You also have to get a drive through temperature check, every time you come into the facility. Masks are required.