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Harrah's Cherokee Reviews

 

Soco Tower Junior Suite

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Harrah's Cherokee Review
Average Tripadvisor rating for Harrah's Cherokee Hotel
Average Rating Based on 32108 reviews
Harrah's Cherokee Hotel
Had better, but still great
Harrah's Cherokee Hotel
Booked creek tower room. No creek view in site. I asked about that and none of the rooms have a creek view. It was just a name. The room had a severely cracked sink in two places, toilet paper...More
- hollies69
Booked creek tower room. No creek view in site. I asked about that and none of the rooms have a creek view. It was just a name. The room had a severely cracked sink in two places, toilet paper holder was falling off of wall, lamp was broke in living room. I reported these issues in room 768 and they moved up to the 15th floor the next morning. Better view of the highway leading into Maggie Valley at least and nothing was broke. The hotel tried to keep tracking of everyone wearing a mask. You were not allowed in the casino or hotel at all without one. You drove up thru the casino entrance which was blocked off, given a band, had temp check and told where to drive to reach hotel check in. No valet parking understandably. Dropped off luggage, parked car, checked into room. Everything seemed very clean. Smoking was contained in one area of the casino near the casino entrance which was great. That meant no one was walking around smoking without a mask on. They had reduced numbers allowed in casino and reduced hotel rooms open. Everything seemed fine. Going back in August
First time at casino
Harrah's Cherokee Hotel
Loved the casino. It is amazing..This is mine and my husband's first time at casino. Very clean and everyone was so nice. Definitely rate this a 10. Highly recommend that if you go to Cherokee, you...More
- Bww00
Loved the casino. It is amazing..This is mine and my husband's first time at casino. Very clean and everyone was so nice. Definitely rate this a 10. Highly recommend that if you go to Cherokee, you need to check out the casino.
Get a way
Harrah's Cherokee Hotel
Great clean and very responsible food and drinks available and staff was great. Won a little and lost it 👍🎰 good to get away I have shared my trip with you guys so feel good about going mask and...More
- Catbird88
Great clean and very responsible food and drinks available and staff was great. Won a little and lost it 👍🎰 good to get away I have shared my trip with you guys so feel good about going mask and space is a must
Back at Harrah's Cherokee Casino once again!
Harrah's Cherokee Hotel
Very glad yo see all the procedures in place to combat the coronavirus. Great check point areas, social distancing and constant cleaning. Job well done. Looking forward to visiting again in the near...More
- Happiness41810027628
Very glad yo see all the procedures in place to combat the coronavirus. Great check point areas, social distancing and constant cleaning. Job well done. Looking forward to visiting again in the near future.
Always a fun time
Harrah's Cherokee Hotel
The only thing I can say is that they need someone taken care of elevator area. Not only people not wearing mask no one was cleaning them. The same cup lid with straw and nasty floor on elevator for...More
- Giovati409
The only thing I can say is that they need someone taken care of elevator area. Not only people not wearing mask no one was cleaning them. The same cup lid with straw and nasty floor on elevator for days. If you are working with staying clean because of covid19. Why would you not clean the elevators multiple times a day. They are cleaner when covid19 isn’t going on. But I cant lower there rating I know they will take care of it
Harrah's Cherokee Hotel
Tripadvisor rating for this property
Had better, but still great
Booked creek tower room. No creek view in site. I asked about that and none of the rooms have a creek view. It was just a name. The room had a severely cracked sink in two places, toilet paper...More
hollies69
Booked creek tower room. No creek view in site. I asked about that and none of the rooms have a creek view. It was just a name. The room had a severely cracked sink in two places, toilet paper holder was falling off of wall, lamp was broke in living room. I reported these issues in room 768 and they moved up to the 15th floor the next morning. Better view of the highway leading into Maggie Valley at least and nothing was broke. The hotel tried to keep tracking of everyone wearing a mask. You were not allowed in the casino or hotel at all without one. You drove up thru the casino entrance which was blocked off, given a band, had temp check and told where to drive to reach hotel check in. No valet parking understandably. Dropped off luggage, parked car, checked into room. Everything seemed very clean. Smoking was contained in one area of the casino near the casino entrance which was great. That meant no one was walking around smoking without a mask on. They had reduced numbers allowed in casino and reduced hotel rooms open. Everything seemed fine. Going back in August
Tripadvisor rating for this property
First time at casino
Loved the casino. It is amazing..This is mine and my husband's first time at casino. Very clean and everyone was so nice. Definitely rate this a 10. Highly recommend that if you go to Cherokee, you...More
Bww00
Loved the casino. It is amazing..This is mine and my husband's first time at casino. Very clean and everyone was so nice. Definitely rate this a 10. Highly recommend that if you go to Cherokee, you need to check out the casino.
Tripadvisor rating for this property
Get a way
Great clean and very responsible food and drinks available and staff was great. Won a little and lost it 👍🎰 good to get away I have shared my trip with you guys so feel good about going mask and...More
Catbird88
Great clean and very responsible food and drinks available and staff was great. Won a little and lost it 👍🎰 good to get away I have shared my trip with you guys so feel good about going mask and space is a must
Tripadvisor rating for this property
Back at Harrah's Cherokee Casino once again!
Very glad yo see all the procedures in place to combat the coronavirus. Great check point areas, social distancing and constant cleaning. Job well done. Looking forward to visiting again in the near...More
Happiness41810027628
Very glad yo see all the procedures in place to combat the coronavirus. Great check point areas, social distancing and constant cleaning. Job well done. Looking forward to visiting again in the near future.
Tripadvisor rating for this property
Always a fun time
The only thing I can say is that they need someone taken care of elevator area. Not only people not wearing mask no one was cleaning them. The same cup lid with straw and nasty floor on elevator for...More
Giovati409
The only thing I can say is that they need someone taken care of elevator area. Not only people not wearing mask no one was cleaning them. The same cup lid with straw and nasty floor on elevator for days. If you are working with staying clean because of covid19. Why would you not clean the elevators multiple times a day. They are cleaner when covid19 isn’t going on. But I cant lower there rating I know they will take care of it