Harrah’s Council Bluffs Hotel and Casino

Diamond member who has stayed frequently. I've had a variety of experiences with this property but this particular stay dropped me. Met the woman of my dreams on the casino floor...we were connected on wavelengths I didn't previously know existed. I can hardly breathe. I'm not sure I'll ever see her again, and it doesn't even matter, because the two hours I spent with her will be everlasting.

room was nice, stayed for the casino slots & cards. choose the upper level rooms have better views, plus if drinking there is no fear for driving home drunk. Shuttle service to other casinos is good and was on time when they said they would be there they were.

My wife and I visited Harrah’s Council Bluffs April 11-15, 2019. Thanks to Gary Gahm NCM Manager and Pam Jackson for their thoughtful, courteous and kind care given to us from the time we arrived at the Omaha airport and throughout our four day stay. Thanks also to the Cove Backstage Grill staff, specifically Bridget, Mary and Laura. Efficiency with excellent customer service throughout our meals. Thanks to Tina, our bus driver, for our dinner out. Great associates and staff of this facility!

We were on fifth floor overlooking the river and the location was quiet while we were sleeping. Our room was very clean and we enjoyed the king sized bed and televison shows. The large chairs were comforable while reading our books and free newspaper provided by the hotel,

Went on a weekend trip with Casinos International out of Texas. Everyone at Harrah's and Horseshoe treated us like good friends, very helpful and just really nice people. Gary was fantastic as our group host at Harrah's. Yes, I agree with some of the other reviews, that the rooms do need updating, but still they are comfortable and clean. Have another chance to go in July and will! Love it up there. So much to see and do and the casinos are very nice too.