Harrah’s Council Bluffs Hotel and Casino

I stopped by on my way home from work. People were having a lot of fun on the slots and I had a great time with people next to me on the slots. I won a free buffet. The meal was great and I did not have to cook dinner that night.

Once again Harrahs provided us a clean and friendly place to stay. Unfortunately we did not win this time. But all of the front desk staff and service people were friendly and courteous. I like staying here.

My favorite part of staying here is that you don't have to drive. Everything you need is right here ...bar, great restaurants, shuttle to other location,golf, walking trail, and very comfortable rooms. My view was a river view and it was cool.

We had a 3-day stay. The hotel is conveniently located across the river from downtown Omaha with quick access to the city. If you're a casino buff, there are three nearby, one connected to the hotel via a covered walkway, and the other two a very short distance. The price was reasonable and the breakfast selection was good. I have three issues. The room was not available yet a half-hour after check-in time. There was a dirty washcloth in the tub. There seemed to be no rhyme or reason behind room cleaning schedules. The first day our room was cleaned when we returned at 4:00. The second day we were gone all day and when we returned at about 4:30 pm it was not cleaned. I don't need a hotel to clean my room every day when I'm staying for multiple days, but she knocked on the door and wanted to clean at 5pm. There seems to be a bit of an disrupt in the organizational skills there. All in all, I would recommend it. The staff is friendly and it was conveniently located and clean -- except for the washcloth, which someone missed in the all-white bathroom. Though that makes me wonder if the tub was cleaned before we arrived.

The hotel is nice. Restaurants are good. They took a $350 deposit immediately and it has been 3 weeks since I checked out and i still don't have it back! They tell me to check with my bank,i shouldn't have to do anything!