I have been staying at this Casino for over 20 years now and I have watched it slowly decline in the cleanliness, staffing, and rewards. The staff use to personalize your stays. I never had to pay a deposit, always received free rooms no matter where I traveled and the service was wonderful. Now the rooms are run down and dirty, there isn't valet service, no buffet, no shop in casino, and if you want a drink while playing the wait is half hour or they just cancel your order. With all the new Casino opening and having pools, and more dining services, I don't know how they will stay open. I have been to many resorts and this one charges a resort fee but no resort extras they even charge for internet even when you don't want it. No pool and no free shuttle service anymore.