Harrah’s Council Bluffs Hotel and Casino

The staff were friendly and helpful. The rooms were nice and clean. My wife and I had a great time at the casino even if it was a little small. I wish they would expand on the casino, but we still had a great time and as a Total Rewards member I got a really good price.

Fun place good food Nice room for our stay we had a flat tire while we were there The lady at the front desk was very helpful getting a truck to come and get us going again.recomended a tire shop so we could get a permanent fix thanks to her

We contacted our VIP Casino Host Morgan Prather, she took care of the reservation as we requested. Our room was very nice, everything was working properly and the accomodations were comfortable. Having been here before we were of great customer service throughout the facility. There are really good places to eat good food and outstanding service. The Back Stage grill in particular had the best service, Supervisor Theresa, servers; Mary, Susan, Mariah were the best as was Lori, cashier and the two cooks Mike and Russell. We ate there often because of the food, price and mostly the customer service. We treated ourselves to a fantastic meal at the steak house, Jack Binion and could not have been more pleased, our waitress Melanie was superior and the food, Alaskan Crab Legs were the best we have ever. The Casino is small but adequate in every gaming area, the employees are friendly and respectful, we enjoyed the opportunity to participate when we wanted, without waiting. The Diamond Lounge employees are super, the bartender, cooks, servers are very customer service oriented and very well liked by all who attend. A great trip.

Employees are always friendly and upbeat, respectful, and have a great attitude. I gaming is great, it’s an awesome atmosphere. The casino and rooms are always clean and on point, if your passing through council bluffs stop by it’s worth it!

I've stayed at Harrahs several times. I always stay there when I have Doctors visits in Omaha. I've never had a good experience with other facilities, which is why I always stay at Harrahs. I'm handicapped,. so it is extremely convenient for me. I don't have to go anywhere else to eat, sleep or have access to entertainment. I've never had a bad experience at Harrahs.