Harrah’s Council Bluffs Hotel and Casino

I've stayed at Harrahs several times. I always stay there when I have Doctors visits in Omaha. I've never had a good experience with other facilities, which is why I always stay at Harrahs. I'm handicapped,. so it is extremely convenient for me. I don't have to go anywhere else to eat, sleep or have access to entertainment. I've never had a bad experience at Harrahs.

Excellent no problems. Good place to getaway at. Weather was rainy snowy, but was able to get around some. Iowa & Nebraska will need a lot of help because of all the flooding. Prayers for us all. you sure don't ask much for giving you a review, I think I gave plenty of characters.

Poor paytables on video poker. In addition, the games do not return the theoretical return--not even close, despite accurate play. I can expect to get a 99% return on the game I'm playing. The game has consistently returned approximately 90% over millions of hands. Not possibly and accident.

About a month ago was when I went to Harrah's and I valeted my car, it had started snowing after I got there. When I went to get my car from the valet the employees couldn't get my car to move and said it was my fault because I had bad tires when I just bought brand new tires. I waited for 2 hours before they brought it to the door where it then died because the battery was too cold and no one working there would help me get it started. I haven't been back since I was treated so rudely.

I visited Harrah’s Council Bluffs from 3/7-3/11/19. Initially I had a problem with our room air conditioning but it was quickly resolved. The room was not as nice as I’m used to at Harrah’s Atlantic City....but the wonderful staff at Council Bluffs made up for that 10 fold. At one point I broke my nail and one of the desk managers got me crazy glue. Very nice people! Everyone was exceptionally nice and helpful. The buffet was great. We had breakfasts at the Backstage Grill which is open 24 hours. You really need to order the corned beef hash, it’s freshly made with big pieces of corned beef & shredded potatoes. They offer a complimentary shuttle bus to and from the “Horseshoe” casino. I had a great trip.