Harrah's Gulf Coast Hotel and Casino

went there for the hot tub and the pool which was supposed to be heated, but wasn't. The hot tub had only one jet that was working. The staff was rude as hell. will not be back to this casino. Very disappointed.

Lady who checked me in was rude when I asked a question about the additional $100 being ‘held’ on my card. It’s a deposit, by the way.Room felt grimy.Greasy hand prints on the wall.Mini fridge looked like it was pulled from a dumpster... oh & just so you know, you will be charged extra at the end for even having a mini fridge in your room. A 2-night stay & my charge was $30+. It’s considered part of the ‘resort fees’ I didn’t know was being charged.All other staff was very nice & greeted in passing.I booked my room over the phone & requested a suite. Did not get it. The ‘Deluxe’ rooms are standard rooms but with a view, just so you know.Entrance/parking kinda confusing. You have to use valet lane to get to entrance for bell services.Overall, I booked to have a relaxed ‘experience’ in a suite while working, and certainly did not get that.

We came on a mission trip and decided to treat ourselves to a nice room on our trip. We booked through trip advisor and will not use them again what I put into book and what I got when I arrived wasn't what I booked ended up with outrageous add on prices and lady at desk was very rude. Only one lady 2nd night was great very nice place great help very clean.

Really friendly staff. From the valet to the casino host. Casino may be a little small and rooms a little older. But I categorize as quaint. And convenient! Easy access to everything and easy to get around.

GREAT getaway.Friendly staff,pleasant accommodations.Great restaurants & food! Many places to shop and gamble.Various places to visit.There are numerous place within the resort to eat.From snacks to sandwiches to surf & turf.