Harrah's Gulf Coast Hotel & Casino in Biloxi

After coming from a disappointing stay at Harrah's New Orleans, we were pleasantly surprised by this place. Service was excellent, the facility and rooms were very clean, our view of the Gulf was awesome, and the beds were super comfortable. The rooms were small, but met our needs. My only issue was the ONLY ice maker on a floor with a lot of rooms not working for a couple of days. I went to another floor to get ice. Very nice pool and hot tub. The jets in the hot tub barely worked, but the water temperature was nice. It's nice sitting in the hot tub at night with a drink. Casino is a little small, but the service is good and machines seem to be fair. Beverly the server was excellent, and Adrienne in Security was very helpful.

Overcharged on a cabana rental was till the morning of June 22 that someone in a manager status would contact me by phone. Calling the hotel no response calling guest services no response and navigating through the Contacts center on the website is impossible. The phone number you get from Caesars Harrahs golf coast about if you have any issues about your stay you cannot talk to a live person. The overall rating of this property is not good. Over priced breakfast at the mix and mingle was $45.64 for breakfast on plastic no other choice was offered. Our room was comp it was not very clean the bathroom was nasty and the furniture was worn out. All I would like is a telephone call from a manager at Harrah’s Gulf Coast so I can talk to them about my bill and the Cabana charges. I if you can help I would appreciate it because the hotel makes it impossible and online services makes it impossible for you to talk to anybody.

We stayed at Harrahs for 1 night on our way to Tennessee. We wanted to stay at a casino hotel for something different. We were very happy with the hotel and staff! Everything was so clean and pleasant! The staff was amazing and so friendly and nice. The rooms were modern looking and clean! We asked for a room overlooking the water and it was just beautiful! What a view! We enjoyed the casino very much also. There were also places to eat at the hotel as well. We walked the skyway from the hotel to the Blind Tiger restaurant on the water.. That was very good too. We will definitely stay at Harrah's again when we go to Biloxi!

I have been coming to Biloxi for years. We stayed here about 10 years ago and thought we would give it another try after a bad experience. Well, that was a mistake. The rooms are in bad condition, food in the halls, small gaming floor and they closed the buffet. I am not big on buffets, but enjoyed the breakfast buffet years ago. Comps aren't the greatest. I can go to another property and get more comps and much better rooms. Room was dirty and furniture is tired. Mattresses was well used.

Was supposed to check-in at 3pm. Didn't get in our room until 618pm. Was told could not go to pool without a room number. Lie! Was not impressed with our stay at all and will never be back! Also will tell everyone to not come