Harrah's Gulf Coast Hotel and Casino

The good: clean rooms, friendly staff, poolThe bad: everything else! Checking in, they lost our reservations; they cancelled our 2 reservations at some point before our trip and didn’t tell us. Fortunately we had confirmation numbers so they booked a “new” room for us, but only did so after about 30 mins of back and forth. The atmosphere of Harrah’s is boring compared to the other casinos in town; we spent most of our vacation Ubering to other casinos to spend our time. Cleaning staff are required to enter a code on the phone in the room to confirm they were in the room, so both mornings we were actually woken up by a cleaning staff person - who turned on the lights while we were sleeping! - so she could enter her code on our phone in our room. I couldn’t believe it! This hotel seems to have zero concern for their guests’ experience and I would never stay here again.

Great room! Very clean and staff was helpful and friendly. Restaurant choices were great and the food was wonderful.Was easy to hop on and off the Trolly to go to the other casinos and it was reasonably priced.

Employees are extremely helpful. Always greet you with a good morning/afternoon smile. Security is always to be found and does it's job. Rooms are always clean and house keeping does a good job. Room had a great view of the Gulf. Flavors buffet as usual offered good tasting food especially during the week ends.

great food , all new games , good beer choices , room 941 was clean and the view was amazing. got a Text from guest services a hour after check in to see if I needed anything and to let me know all I had to do was text for more info or request

The staff were friendly and very accommodating. The rooms were clean and quiet. Played slots mostly, they were a hit or miss which is pretty normal. The diamond lounge was real nice with good food and drinks