Executive Host Team

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About the Executive Host Team

At Harrah's Gulf Coast, we take pride in giving excellent service to our best customers. Our host team knows all the ins and outs of our experience, allowing you the best access to the greatest gaming experience, finest dining, and premium entertainment. They're your inside hookup to ultimate indulgence.




Jessica McMahon

I was born and raised in Detroit, Michigan. I worked in the food & beverage and hospitality industry for many years, both during college and after. However, I also worked as an Archaeologist traveling to other countries and states. Almost a decade ago I found myself in Savannah, Georgia working on a large scale project, where I met and married a man from Mississippi. We settled here and had two beautiful children. I'm proud to call the Gulf Coast my home and happy to be raising my boys in such an eclectic coastal town. Beginning a career two years ago in the casino industry was a big change for me but a welcome one. Every day I meet new and interesting people from all over the country and I strive to make their visits to our property memorable. People have been my business for nearly 18 years now and I treasure the relationships I've formed. When I'm not at work I teach yoga, run, and utilize our beautiful coastline for fun outdoor activities. Please contact me at 228-343-6578 or I can't wait to meet you!

Grand Biloxi Casino Host

AmieJo Travis

I was born in Pittsburgh, Pennsylvania, but I was raised in Waveland, Mississippi. I graduated from Bay High in Bay Saint Louis in 1988. I have 4 nephews, 2 great nephews and a spoiled Shi Tzu named Bubblez. I started out as a front desk clerk at the Harrah's Gulf Coast in 1998. In 1999 I moved to VIP Services until I became a host in 2011. I love to interact and form relationships with the guests. I feel that becoming a Hospitality Host was one of the best things that has happened to me in my career. When I am not at work I enjoy spending time with my family. Please contact me at 228-224-4871 or and I would be happy to assist you.

Grand Biloxi Casino Host - Kimberly Williams

Kimberly Williams

I was born in Massachusetts and moved to Ocean Springs, Mississippi 40 years ago. After graduating from Ocean Springs High School I attended MS Gulf Coast Junior College for 2 years. I was in the banking business for 10 years before beginning my career in the gaming industry at Harrah's Gulf Coast in 1993. I have been an Executive Host for 19 years and have loved every minute of my job. I am married to a wonderful man and we have furry babies that we consider our children. We love dining out and spending time with family and friends and watching golf and football. The greatest asset of being a host is the warm and meaningful relationships I have built with my guests. They have become true friends. Come to Harrah's Gulf Coast and experience true Southern Hospitality. You can contact me at 228-224-4411 or and I would be happy to assist you.

Grand Biloxi Casino Host - Jason West

Jason West

Thanks for stopping by! My name is Jason West, and I am a Senior Executive Host here at Harrah's Gulf Coast. This year marks my 13th year with the company, with 11 of those being in Casino Marketing. Prior to joining the team at Harrah's Gulf Coast, I attended the University of Southern Mississippi and obtained a Bachelor’s Degree in Hospitality Management. Originally planning to enter into the world of hotel management, I was quickly lured by the action and fast paced environment created by the casino. This position allows me to meet new people daily, and build lasting friendships for years to come. When I am away from the office I enjoy spending time with my family, hunting, fishing, and watching the New Orleans Saints! Once again, thanks for stopping by! Please let me know if I can be of assistance in planning your next trip to any of our Caesars properties. You can contact me at 228-224-4357 or and I would be happy to assist you.

Grand Biloxi Casino Host - Donna Glenn

Donna Glenn

Hello! I am originally from Colorado, but moved to Bossier City, Louisiana in 2007 and began working for Caesars Entertainment at the Horseshoe in 2008. I worked in many different positions for the Horseshoe, but really found my calling when I became a casino host. I loved my Horseshoe co-workers and working with my guests, but when the opportunity presented itself to move to the coast, I just HAD to give it a try! I am excited to do my part in helping to revitalize the Gulf Coast and also to see what this part of the world has to offer. When I’m not at work, I spend as much time possible with my 14 year old son, Samuel and my old hound dog, Buddy. I look forward to meeting and working with you! Please contact me at 228-257-0531 or and I would be happy to assist you.


Justin Atherton

I was born and raised in Wichita, KS and graduated from the University of Kansas in 2005 with a degree in Latin American History. I am happily married to my high school sweetheart and we have been blessed with two beautiful children. After college, I spent nine years selling commercial flooring for a major manufacturer. As much as I loved Kansas basketball and the Flint Hills, I was looking for an exciting change. I am so excited to be a part of the Executive Host team here at the Harrah's Gulf Coast. Rock Chalk Jayhawk! Please contact me at 228-424-0950 and I would be happy to assist you.


Katherine Au

I am no stranger to the Casino Industry. I first began my career in the 2003 with Bally’s Atlantic City and I also worked for Caesars Atlantic City, Harrah’s Atlantic City, Showboat Atlantic City in table games, poker and slots for the last 10 years. My husband, Billy Au, and I are excited to move to down South! I have many varied interests and in my spare time I enjoy photography, being outdoors and spending time with my husband and friends. Please contact me at 228-229-4575 or and I would be happy to assist you.

Charles Bagsby

Charles Bagby

2014 was my rookie year with Harrah’s. I was born in Carrollton, GA, but I am new to the coast, and lived in several places in Mississippi. I have been in the Casino business for 8 years with the majority of it in slots, but I found my new home as a casino host. I am a big fan of the Dallas Cowboys, and in college I LOVE the University of Tennessee Vols. I have a great Girl in my life and her name is Katelynn who works in Marketing at Harrah’s. I am looking forward to making your next trip to Harrah’s Gulf Coast a memorable one. Please contact me at 228-224-0454 I look forward to meeting you!


Dawn Underwood

I was born here on the Mississippi Gulf Coast and have been in the customer service industry since 1999. I have lived in Biloxi, as well as Mobile, AL. I enjoy golfing, singing, running races, event planning and most of all, spending time with my children, grandchildren and dog Cole. I was a small business owner, and operated my own restaurant, and an interior design company. Please call me to book your next great Harrah’s Gulf Coast experience by contacting me at 228-224-3215 or I look forward to meeting you!