About the Executive Host Team
At Harrah's Gulf Coast, we take pride in giving excellent service to our best customers. Our host team knows all the ins and outs of our experience, allowing you the best access to the greatest gaming experience, finest dining, and premium entertainment. They're your inside hookup to ultimate indulgence.
MEET THE TEAM!
I was born in Pittsburgh, Pennsylvania, but I was raised in Waveland, Mississippi. I graduated from Bay High in Bay Saint Louis in 1988. I have 4 nephews, 2 great nephews and a spoiled Shi Tzu named Bubblez. I started out as a front desk clerk at the Harrah's Gulf Coast in 1998. In 1999 I moved to VIP Services until I became a host in 2011. I love to interact and form relationships with the guests. I feel that becoming a Hospitality Host was one of the best things that has happened to me in my career. When I am not at work I enjoy spending time with my family. Please contact me at (228) 343-7116 or email@example.com and I would be happy to assist you.
I was born in Massachusetts and moved to Ocean Springs, Mississippi 40 years ago. After graduating from Ocean Springs High School I attended MS Gulf Coast Junior College for 2 years. I was in the banking business for 10 years before beginning my career in the gaming industry at Harrah's Gulf Coast in 1993. I have been an Executive Host for 19 years and have loved every minute of my job. I am married to a wonderful man and we have furry babies that we consider our children. We love dining out and spending time with family and friends and watching golf and football. The greatest asset of being a host is the warm and meaningful relationships I have built with my guests. They have become true friends. Come to Harrah's Gulf Coast and experience true Southern Hospitality. You can contact me at (228) 436-2754 or firstname.lastname@example.org and I would be happy to assist you.
Thanks for stopping by! My name is Jason West, and I am a Senior Executive Host here at Harrah's Gulf Coast. This year marks my 13th year with the company, with 11 of those being in Casino Marketing. Prior to joining the team at Harrah's Gulf Coast, I attended the University of Southern Mississippi and obtained a Bachelor’s Degree in Hospitality Management. Originally planning to enter into the world of hotel management, I was quickly lured by the action and fast paced environment created by the casino. This position allows me to meet new people daily, and build lasting friendships for years to come. When I am away from the office I enjoy spending time with my family, hunting, fishing, and watching the New Orleans Saints! Once again, thanks for stopping by! Please let me know if I can be of assistance in planning your next trip to any of our Caesars properties. You can contact me at (228) 436-2957 or email@example.com and I would be happy to assist you.
I was born and raised in Wichita, KS and graduated from the University of Kansas in 2005 with a degree in Latin American History. I am happily married to my high school sweetheart and we have been blessed with two beautiful children. After college, I spent nine years selling commercial flooring for a major manufacturer. As much as I loved Kansas basketball and the Flint Hills, I was looking for an exciting change. I am so excited to be a part of the Executive Host team here at the Harrah's Gulf Coast. Rock Chalk Jayhawk! Please contact me at (228) 436-2881 firstname.lastname@example.org and I would be happy to assist you.
Hello! My name is Brooke Rivera, born and raised in Baton Rouge, LA…GEAUX TIGERS!! In 2003, I graduated from Southeastern LA University, with a Bachelors of Sciences in Family and Consumer Sciences, concentration in Nutrition. I began my career as a Nutrition Coach and I also dabbled in the fitness industry, which is where I met my amazing and supportive husband. He is no stranger to the Casino Industry, and encouraged me to think about an opportunity within the Casino Market. In 2014, I decided to make a positive career change from the Nutrition and Fitness industry, into the Casino Industry, where I found my new career journey! I began at a local casino in Louisiana as a VIP Concierge. Within a few months, my husband and I decided to head to the beautiful Biloxi Gulf Coast. Harrah’s Gulf Coast became my new work home, where I started as a Marketing Associate in Special Events. Eight months later, I was promoted to Casino Host, then ten months later, was promoted to VIP Hospitality Host. I absolutely love my job!! Outside of work, my husband and I enjoy the outdoors and playing with our furry “kids”. Come breathe the refreshing gulf air and give me a call, as I’d love to assist you! Please reach me at (228) 343-7116 or email me at email@example.com.
Erika "Ricki" Freeman
I’ve had the pleasure of being part of the host team here for the past several months, and am eager to take on my new role as Executive Casino Host. The energy of the host team is contagious, and I truly could not ask for better colleagues property-wide. In the past, I’ve owned my own successful Direct Sales business and managed a big-box retail store; so working with people is in my blood. I love the challenge of finding creative solutions as unique opportunities are presented. I’m looking forward to forging great relationships with our guests and personalizing their experience here on the Gulf Coast. I’m a firm believer in working hard and playing harder! I graduated from the University of Pennsylvania with a Bachelor’s degree in Psychology. I am originally from Buffalo, New York, but have called the Gulf Coast home for the past seventeen years. I live in Ocean Springs with my husband, our three teenage sons, and our four dogs. I can’t tell you how much I love living on the coast. With that being said, there is still a good amount of Yankee in me, as I will always be Buffalo Bills fan, and I can still cook up a wicked chicken wing! When I’m not working, I’m a vocal advocate of arts education, and music education in particular. All three of my sons either play or have played through high school marching band and ensembles, and both my husband, Mike, and I have served as officers of a Band Parent’s Association at the middle-school and high-school levels. A typical Freeman Fall Friday Night is all about cheese wagons, chacos, and cheering on the Blue Grey Pride.
Please contact me at (228) 436-2755 or EFreeman@harrahs.com and I would be happy to assist you.
Hello Everyone! I’m Kim Nguyen and I’m the new Asian Executive Host at Harrah’s Gulf Coast. I moved to the Gulf Coast from New Orleans about 20 years ago. My husband and I have been married 18 years, and we have 4 great kids. When I’m not working, I like to participate in church functions, and spend time with my family. We have a lot of fun together - I’m truly lucky! I’ve been in the casino business in Biloxi for a total of fourteen years and I’m really excited to be back at Harrah’s Gulf Coast. I started here when it was Grand Biloxi, before Hurricane Katrina, as a Host Assistant. I’ve also held positions in Player Development and Casino Host. The Asian gaming at Harrah’s is growing like crazy and going forward we have so much to offer our Asian guests. It is my privilege to build this segment of our business and have some fun along the way! So, whether it is booking a room, Asian events, dinner or spa reservations, I’m just a phone call, text, or e-mail away. Also, don’t forget to check your offers at Totalrewards.com or on your Play By TR app. If you see something interesting, please give me a shout! You can reach me through the app, or you can reach me on my cell phone at (228) 436-2879 or email me at firstname.lastname@example.org.
Lee Ann Coates
I was born in Indiana but spent over twenty years in southern California. There I attended San Diego State University earning a degree in Business administration. I have been an Executive Host for 6 years, the past four with Horseshoe Cincinnati and Jack Casino. Prior to becoming an Executive Host I owned and operated three Real Estate offices in Indiana and Ohio. I was both Real Estate and Mortgage Broker offering assistance in purchase and finance. I have a loving supportive husband of 19 years, a 28 year old son living in Northern KY and a 23 year old daughter attending Graduate School in Louisville, KY. I enjoy cooking, entertaining, relaxing at the beach and spending time with family and friends. I am very excited about my recent move to Biloxi and being part of the amazing team here at Harrah’s Gulf Coast. I look forward to getting to know and assisting all of my guests here at Harrah’s. Please contact me at (228) 436-2720 or LCoates@harrahs.com and I would be happy to assist you.
Thanks for stopping by to check out my profile. I’m Eric Gallichant and I joined the Harrah’s Gulf Coast VIP Hospitality Host team New Year’s Day 2017. I honestly can’t think of a better way to start a new year than with a new career at Harrah’s. I come to Harrah’s with over 15 years of public relations and marketing experience that spans a very unique and rewarding career path. While serving over 12 years as an officer with the Mobile Police Department, spending five of those years as the Public Information Officer, I earned my degree in communications from the University of South Alabama. After my time with the police department, I moved to the Mobile Museum of Art and later the Girl Scouts of Southern Alabama working in their respective public relations and marketing departments. Most recently, I moved to Dallas to work with one of the largest pub trivia companies in the country where I oversaw nearly 30 host run events each week. Having lived and worked most of my life along the Gulf Coast, I decided to return to my hometown and was fortunate enough to be given an opportunity to join the Harrah’s Gulf Coast team. If I’m not on the casino floor or in the Host Office and you need assistance, you can call me at (228) 343-7116 or email me at email@example.com. I look forward to getting to know you better.
I was born and raised in Gulfport, MS, and graduated for Gulfport High School in 2001. I attended Mississippi Gulf Coast Community College and the University of Southern Mississippi, where I was a member of the men’s golf program at both respected colleges. After college I entered the world of being a PGA golf professional for 3 years and then moved into coaching men’s college golf at the University of Texas Pan American. After leaving coaching in south Texas I returned to the Mississippi Gulf Coast. I have been in the casino business for almost 8 years now and really enjoy the personal interaction with so many wonderful guests. I am happy to be a new member of the Harrah’s Gulf Coast team.
Please feel free to contact me at 228-343-7116 or by email TMccabe@harrahs.com.