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Executive Host Team

Grand Biloxil Gaming 1
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About the Executive Host Team

At Harrah's Gulf Coast, we take pride in giving excellent service to our best customers. Our host team knows all the ins and outs of our experience, allowing you the best access to the greatest gaming experience, finest dining, and premium entertainment. They're your inside hookup to ultimate indulgence.

MEET THE TEAM!

Grand Biloxi Host AmieJo Travis

AmieJo Travis

I was born in Pittsburgh, Pennsylvania, but I was raised in Waveland, Mississippi. I graduated from Bay High in Bay Saint Louis in 1988. I have 4 nephews, 2 great nephews and a spoiled Shi Tzu named Bubblez. I started out as a front desk clerk at the Harrah's Gulf Coast in 1998. In 1999 I moved to VIP Services until I became part of the host team in 2011. I love to interact and form relationships with the guests. I feel that becoming a member of the Casino Host team was one of the best things that has happened to me in my career. When I am not at work, I enjoy spending time with my family. I look forward to seeing you in Biloxi!

Grand Biloxi Casino Hotel Gaming Executive Hosts 1

Kimberly Williams

I was born in Massachusetts and moved to Ocean Springs, Mississippi 40 years ago. After graduating from Ocean Springs High School I attended MS Gulf Coast Junior College for 2 years. I was in the banking business for 10 years before beginning my career in the gaming industry at Harrah's Gulf Coast in 1993. I have been an Executive Host for 28 years and have loved every minute of my job. I am married to a wonderful man and we have furry babies that we consider our children. We love dining out and spending time with family and friends and watching golf and football. The greatest asset of being a host is the warm and meaningful relationships I have built with my guests. They have become true friends. Come to Harrah's Gulf Coast and experience true Southern Hospitality. You can contact me at (228) 436-2754 and I would be happy to assist you.

Grand Bilox Casino Host Jason West

Jason West

Thanks for stopping by! My name is Jason West, and I am a Senior Executive Host here at Harrah's Gulf Coast. The year 2021 marks my 21st year with the company, with 19 of those being in Casino Marketing. Prior to joining the team at Harrah's Gulf Coast, I attended the University of Southern Mississippi and obtained a Bachelor’s Degree in Hospitality Management. Originally planning to enter into the world of hotel management, I was quickly lured by the action and fast paced environment created by the casino. This position allows me to meet new people daily, and build lasting friendships for years to come. When I am away from the office I enjoy spending time with my family, hunting, fishing, and watching the New Orleans Saints! Once again, thanks for stopping by! Please let me know if I can be of assistance inplanning your next trip to any of our Caesars properties. You can contact me at (228) 436-2957 and I would be happy to assist you.

erika freeman

Erika "Ricki" Freeman

I’ve been with Harrah’s Gulf Coast just over 3 years, always working closely with our VIP guests on the host team. I’m a firm believer inthe mantra “work hard, play harder” and I want to be sure you have the best experience possible while you’re visiting us here in Biloxi!

I moved to Mississippi twenty years ago from Ohio, and lived in Pennsylvania and Western New York before that. I have a BA in Psychology from The University of Pennsylvania. I can’t tell you how much I love it here on the Coast! There is always so much going on, and the weather is so much better than anywhere else I’ve ever lived. My husband and I have raised our three sons here, and are currently enjoying a (mostly) empty nest. Our dogs are family, so I don’t know that our nest will ever be empty! I enjoy donating my free time to Breast Cancer awareness, arts education and Veterans issues.

For me, the most gratifying part of hosting is knowing my guests had a great time while they were playing here at Harrah’s Gulf Coast. Ilove working closely with my guests and their families to be sure they take advantage of all the amenities Harrah’s and Biloxi have to offer. This isn’t just a job to me, it’s a passion, and I love what I do. Working with people is in my blood.

Come see us here at Harrah’s Gulf Coast and experience for yourself why we are one of the best kept secrets in Biloxi. I’m happy to be of assistance. You can find me here on property through the host office, or reach out by email at 228-436-2755.

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Kim Nguyen

Hello Everyone! I’m Kim Nguyen, and I’m the Asian Executive Host at Harrah’s Gulf Coast. I moved to the Gulf Coast from New Orleans over 20 years ago. When I’m not working, I like to participate in church functions and spend time with my family. I’ve worked in the casino industry in Biloxi for over two decades, and I’m really excited to be with Harrah’s Gulf Coast. I started my career with the Grand Casino Biloxi, prior to Hurricane Katrina, as a Host Assistant. Since then I’ve held multiple positions in Player Development and Casino Marketing. Whether it is booking a room, Asian event, dinner, or spa reservations, I’m just a phone call, text, or e-mail away. Also, don’t forget to check your offers at caesarsrewards.com or on your Caesars Rewards app. If you see something interesting, please give me a shout! You can reach me on my cell phone at (228) 436-2879.

hostericgallichant

Eric Gallichant

Thanks for stopping by to check out my profile. I’m Eric Gallichant, and I joined the Harrah’s Gulf Coast team on January 1, 2017, soevery year we have a big party to celebrate. Seriously, I can’t think of a better place to work. I have over 20 years of public relations and marketing experience that spans a very unique and rewarding career path including serving as a police officer/spokesperson, as well as public relations and marketing coordinator for the Mobile Museum of Art and Girl Scouts of Southern Alabama. Having lived and worked most of my life along the Gulf Coast, I am fortunate to be to a part of the Harrah’s Gulf Coast team. Look for me on the casino floor orin the host office and say hello. I look forward to meeting you.  If I’m not on the casino floor or in the Host Office and you need assistance, you can call me at (228) 436-2881.

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HEATHER CONRAD

Hello from the newest member of the Harrah’s Gulf Coast Executive Host team.  Although I am new to Biloxi, I am not new to hosting.  Ihave been an Executive Host for over 15 years.  I was born and raised in Altoona, Pennsylvania.  I graduated with a BS degree in Resort, Recreation and Tourism Management with an emphasis on Commercial Recreation and Tourism from the Pennsylvania State University. 

Prior to entering the exciting, nonstop action of the casino industry, I worked at a convention and visitors bureau, a convention center in sales and service and as a catering manager at the Giant Center in Hershey, PA, yes the sweetest place on Earth!  My first casino job was as a Diamond Services Agent for Harrah’s in Tunica.  I was promoted to a casino host and then an executive casino host.  From Tunica I transferred to Caesars Indiana and worked in Caesars Rewards, the Customer Service Assurance department and then I was drawn back to my passion of hosting.  In 2009, I moved back to Tunica to be a host at Harrah’s and the Horseshoe. 

My casino career now has me here in Biloxi, and I couldn’t be more excited.  While I am not at the casino you can find me on the beach, at the pool or playing bingo...my favorite past times.  I am excited about helping guests with their visits to Harrah’s Gulf Coast.  Please contact me for reservations, with questions or to just chat!  I am here to help.  My phone number is 228-436-2752.

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MELANIE CALLAWAY

I was raised on the Mississippi Gulf Coast in Long Beach.  I have 16 years experience in the casino hospitality industry ranging from managing fine dining, nightlife and beverage operations.  I lived in California for 10 years working in sales with award winning results. After being away from home for many years, I moved back to the Mississippi Gulf Coast to be closer to family and return to the only place that has always felt like home.  It’s difficult craving oysters for 10 years! 

I have aspired to be a Casino Host for many years and am truly excited to be part of the Harrah’s Gulf Coast Casino Marketing team.  It is a dream come true for me.  When I am not at the casino, you can find me outside gardening, enjoying a good book or playing my favorite computer game.  My phone number is 228-436-2921.