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Executive Host Team

Grand Biloxil Gaming 1
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About the Executive Host Team

At Harrah's Gulf Coast, we take pride in giving excellent service to our best customers. Our host team knows all the ins and outs of our experience, allowing you the best access to the greatest gaming experience, finest dining, and premium entertainment. They're your inside hookup to ultimate indulgence.


Grand Biloxi Host AmieJo Travis

AmieJo Travis

I was born in Pittsburgh, Pennsylvania, but I was raised in Waveland, Mississippi. I graduated from Bay High in Bay Saint Louis in 1988. I have 4 nephews, 2 great nephews and a spoiled Shi Tzu named Bubblez. I started out as a front desk clerk at the Harrah's Gulf Coast in 1998. In 1999 I moved to VIP Services until I became a host in 2011. I love to interact and form relationships with the guests. I feel that becoming a Hospitality Host was one of the best things that has happened to me in my career. When I am not at work I enjoy spending time with my family. Please contact me at (228) 343-7116 or and I would be happy to assist you.

Grand Biloxi Casino Hotel Gaming Executive Hosts 1

Kimberly Williams

I was born in Massachusetts and moved to Ocean Springs, Mississippi 40 years ago. After graduating from Ocean Springs High School I attended MS Gulf Coast Junior College for 2 years. I was in the banking business for 10 years before beginning my career in the gaming industry at Harrah's Gulf Coast in 1993. I have been an Executive Host for 19 years and have loved every minute of my job. I am married to a wonderful man and we have furry babies that we consider our children. We love dining out and spending time with family and friends and watching golf and football. The greatest asset of being a host is the warm and meaningful relationships I have built with my guests. They have become true friends. Come to Harrah's Gulf Coast and experience true Southern Hospitality. You can contact me at (228) 436-2754 or and I would be happy to assist you.

Grand Bilox Casino Host Jason West

Jason West

Thanks for stopping by! My name is Jason West, and I am a Senior Executive Host here at Harrah's Gulf Coast. This year marks my 13th year with the company, with 11 of those being in Casino Marketing. Prior to joining the team at Harrah's Gulf Coast, I attended the University of Southern Mississippi and obtained a Bachelor’s Degree in Hospitality Management. Originally planning to enter into the world of hotel management, I was quickly lured by the action and fast paced environment created by the casino. This position allows me to meet new people daily, and build lasting friendships for years to come. When I am away from the office I enjoy spending time with my family, hunting, fishing, and watching the New Orleans Saints! Once again, thanks for stopping by! Please let me know if I can be of assistance in planning your next trip to any of our Caesars properties. You can contact me at (228) 436-2957 or and I would be happy to assist you.

erika freeman

Erika "Ricki" Freeman

I’ve had the pleasure of being part of the host team here for the past several months, and am eager to take on my new role as Executive Casino Host. The energy of the host team is contagious, and I truly could not ask for better colleagues property-wide. In the past, I’ve owned my own successful Direct Sales business and managed a big-box retail store; so working with people is in my blood. I love the challenge of finding creative solutions as unique opportunities are presented. I’m looking forward to forging great relationships with our guests and personalizing their experience here on the Gulf Coast. I’m a firm believer in working hard and playing harder! I graduated from the University of Pennsylvania with a Bachelor’s degree in Psychology.  I am originally from Buffalo, New York, but have called the Gulf Coast home for the past seventeen years. I live in Ocean Springs with my husband, our three teenage sons, and our four dogs. I can’t tell you how much I love living on the coast. With that being said, there is still a good amount of Yankee in me, as I will always be Buffalo Bills fan, and I can still cook up a wicked chicken wing! When I’m not working, I’m a vocal advocate of arts education, and music education in particular.  All three of my sons either play or have played through high school marching band and ensembles, and both my husband, Mike, and I have served as officers of a Band Parent’s Association at the middle-school and high-school levels. A typical Freeman Fall Friday Night is all about cheese wagons, chacos, and cheering on the Blue Grey Pride.

Please contact me at (228) 436-2755 or and I would be happy to assist you.


Kim Nguyen

Hello Everyone! I’m Kim Nguyen and I’m the new Asian Executive Host at Harrah’s Gulf Coast. I moved to the Gulf Coast from New Orleans about 20 years ago. My husband and I have been married 18 years, and we have 4 great kids. When I’m not working, I like to participate in church functions, and spend time with my family. We have a lot of fun together - I’m truly lucky! I’ve been in the casino business in Biloxi for a total of fourteen years and I’m really excited to be back at Harrah’s Gulf Coast. I started here when it was Grand Biloxi, before Hurricane Katrina, as a Host Assistant.  I’ve also held positions in Player Development and Casino Host. The Asian gaming at Harrah’s is growing like crazy and going forward we have so much to offer our Asian guests. It is my privilege to build this segment of our business and have some fun along the way! So, whether it is booking a room, Asian events, dinner or spa reservations, I’m just a phone call, text, or e-mail away. Also, don’t forget to check your offers at or on your Play By TR app. If you see something interesting, please give me a shout! You can reach me through the app, or you can reach me on my cell phone at (228) 436-2879 or email me at


Eric Gallichant

Thanks for stopping by to check out my profile. I’m Eric Gallichant and I joined the Harrah’s Gulf Coast VIP Hospitality Host team New Year’s Day 2017. I honestly can’t think of a better way to start a new year than with a new career at Harrah’s. I come to Harrah’s with over 15 years of public relations and marketing experience that spans a very unique and rewarding career path. While serving over 12 years as an officer with the Mobile Police Department, spending five of those years as the Public Information Officer, I earned my degree in communications from the University of South Alabama. After my time with the police department, I moved to the Mobile Museum of Art and later the Girl Scouts of Southern Alabama working in their respective public relations and marketing departments. Most recently, I moved to Dallas to work with one of the largest pub trivia companies in the country where I oversaw nearly 30 host run events each week. Having lived and worked most of my life along the Gulf Coast, I decided to return to my hometown and was fortunate enough to be given an opportunity to join the Harrah’s Gulf Coast team.  If I’m not on the casino floor or in the Host Office and you need assistance, you can call me at (228) 436-2881 or email me at I look forward to getting to know you better.

James Marcucci


Hello and Welcome! My name is James Marcucci and I have the privilege of being one of the newest members to the Harrah’s Gulf Coast Casino Executive Host team. I have been married to my wonderful wife for 21 years, and we have four amazing children, and two beautiful grandchildren.  I was born and raised in Cape May New Jersey where I joined the United States Air Force right after graduating high school. During my time serving our great country, I have had the privilege of traveling and being stationed in several incredible locations.  Alaska, Korea, Qatar, and the United Arab Emirates are just some of the places I was lucky enough to experience in my 22 years of being in the Air Force. I have a Bachelor of Science Degree in Business Management from Park University, and I am currently working on my MBA.  After retirement from the military, I decided it was time to embark on a new endeavor and so my wife and I decided to make Biloxi our home. All of my children are adults (in college or career bound) so the wife and I decided to bring some chaos back into the home with our 2 little dogs (pom-chi’s) named Bentley and Porcha.  In my spare time, I enjoy hunting, fishing, swimming, camping, golfing, and flying. Flying is one of my passions, and I am currently working towards obtaining my pilotslicense.  I have 22 hours in a Cessna 172 and I need about 20 more flight hours to achieve my goal. I am so happy to be part of the Harrah’s team, and I can’t wait to see you out on the casino floor! If there is anything I can assist you with, please do not hesitate to contact me at I look forward to meeting you and getting to know you!