Always Welcoming. Always Harrah's.

I had asked for a handicapped room with 2 beds and close to the elevator. I got the first 2 requests but "close to the elevator" was interpreted as far away as possible from the elevator. I truly don't know why they put a handicapped room so far from the elevator. View was of the parking garage and one morning there was a car close to our window. I thought our room was pretty poor for a Diamond member and wondered what a person with a gold card would get. Maybe they were sleeping in the car we saw! There is no space around the bathroom sink to put your toiletries. The first night it was a major struggle to get the shower turned off. Water was lukewarm and when you are trying to get the stink of the smoke from the casino off your hair and body you really don't want to have to linger under a lukewarm shower. I did call housekeeping and we got hot showers the next 2 nights. Fridge froze everything. You could tell this was an undesireable room as they hadn't even bothered to fix the light over the door in the hall. Loved the buffet, but it was not open for lunch except for the weekends. I think this must have been a recent change as it had not been mentioned when I researched the hotel before leaving. Third time I went to the buffet management was overseeing the cash register and it took forever to get through the line. Servers in the buffet were great--especially Mary. Our room attendant was friendly and helpful. Elaine, one of the security people, was especially helpful. Enjoyed seeing the different dogs that were staying there.

Beautiful modern room, quiet and friendly staff. Just a short drive to all the other casinos in Biloxi. Will stay there again. Visited the Maritime and Seafood museum. It was just OK, but we learned quite a bit about the area and it's economy.

Wanted a getaway with one of my favorite friends. The casino is intimate, the gift shop had everything I wanted and the food is delicious. What more could I ask for? Just the great view and comfy bed in our spacious room! The only thing missing is sunshine and swimming in the awesome pool. But it's winter so it just means I'll have to come back again! Yes!!

Property was nice, but slots were way to tight! Room was clean and comfortable, but only had one chair. Need at least two in a room. We didn’t get room service because one of us would have to sit on the bed or we would have had to take turns. View was awesome.

Food selections were great staff was easy to find and to talk to my room was clean house keeping was on top of all issues did not use room service had local transportation to get to other casino we flew in