Harrah's Gulf Coast Hotel & Casino in Biloxi

It was our first time to Biloxi and our casino host arranged our comp room. We had a beautiful view of the water but that is where is stopped. The hallway carpets were filthy. The carpet in our room had old stains other than that the room was clean and comfortable and adequate for our stay. Not enough dining choices. The signature restaurant "The Magnolia House" was only open on the weekend. We had made reservations about two month before we went to make sure we could get in. After we were seated we were told by our server that they were out of several items all of which wre the items we would have ordered. We did not stay...we aren't going make other choices for things we really didn't want just to eat there. We were able to walk to other casinos with more dining options....Beau Rivage is beautiful...go there!

Dirty room and it had a weird odor, like a pet urinated in it. We do not ever complain, but I called the front desk, she transferred me to the Manager on duty, no answer, so I left a voice mail. I called again 30 minutes later since we had just checked in not too long ago, again, same thing, front desk transferred me to manager, no answer, no concern when related the smell and room not too clean, left a voice mail. On our way down to the pool (which was dirty) with our son, we stopped at the front desk, only offer was to give us a downgraded room without the view of the gulf we had. They truly didn't care our room had a weird smell, no other offers or apologies, nothing. So, we just stayed in the smelly, dirty room. The plus, the beds were clean and nice view.

As usual a great trip. Brought my son and his family for the weekend our party was 8 in total. Booked a suite and 2 queen room...my only disappointment was I wasn't able to get a connecting room to the suite as requested on 2 seperate occasions but we made due. The trip was an overall succcess. We rented a Cabana on Saturday and Sunday although the price was high it was worth it. The Pool staff was great. Debra was our Saturday server and took really good care of us as Did Maddy on Sunday. Kyree and Rashawn worked tirelessly to make sure everyone had what they needed checking with us every time they walked by. Grandkids had a great time! Paw Paw even won some money at the craps table!! Craps dealers always make sure the game moves quickly, everyone is really good at keeping the tables are fun and lively...shout out to Sonny, Will, Walter, Bobby and the rest of the gang working the Craps tables over the holiday weekend. Rooms were very clean and up to standard. All the staff is extremely friendly.

I am fed up with the dirty rooms at the Caesar Properties!! They have had a year during Covid to clean up their properties and it is ridiculous that there is no housekeeping offered!! They will bring towels and leave in your room but not clean it?? So over this farce of not being able to have my room cleaned!! Many upscale resorts have restored housekeeping. I have been a loyal Caesar customer but enough is enough. Clean up your properties!!!

We stayed at this hotel for two nights with friends. Our rooms were comped so I can not complain about the room. It was clean, comfortable, and we had a view of the Gulf. The casino was not fun. The slots were really tight and hardly paid out anything. Like I said, our room was comped. I would not stay here if we had to pay for the room (we did that in the casino).