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Harrah's Gulf Coast Reviews
Average Tripadvisor rating for Harrah's Gulf Coast
Average Rating Based on 7315 reviews
Harrah's Gulf Coast
Gambling adventure
Harrah's Gulf Coast
For an older establishment, the hotel was very clean and the staff was amazing & friendly. The only thing I considered a downfall was no washroom on the ground lobby while waiting for an Uber or the...More
- Trek686312
For an older establishment, the hotel was very clean and the staff was amazing & friendly. The only thing I considered a downfall was no washroom on the ground lobby while waiting for an Uber or the Hopper bus but not a deal breaker by no means. We will be back!
Not a Harrah's Caliber Property
Harrah's Gulf Coast
I thought about this for a week before I submitted this review.To be blunt, this place is nasty. From the elevators in the parking garage, to lobby doors that someone inside had to open with their...More
- Tour03568939298
I thought about this for a week before I submitted this review.To be blunt, this place is nasty. From the elevators in the parking garage, to lobby doors that someone inside had to open with their fingers because the sensor didn't work, to the smelly guest rooms, it was not at all the caliber I would expect from Harrah's.I made the reservation over the phone and the reservation agent never bothered to tell me that they charge a reservation fee for them assisting you. So much for customer service. The checkout clerk had very little to say as she was the only one on duty and overwhelmed.They also charge a "Resort Fee" for the property which most hotels seems to do nowadays. The problem I have with this is that this "Resort" had none of the following:Maid Servicea Bellmana ValetOur last evening there, I called housekeeping to request new towels. The system kept transferring me to the front desk and they continually put me on hold and never picked back up. After 45 minutes of this nonsense while waiting to take a shower, I actually called the 800 reservation # and told them I had been waiting 45 minutes on hold and they actually got the front desk to finally speak with me. 10 minutes after that I got my towelsIf you are going to charge a "resort fee", I would suspect that a property might actually have the amenities of a true resort.Luckily we didn't spend anytime in the hotel except to sleep. When we returned home and opened our dirty clothes bag, you could immediately smell the musty odor from the room. You don't realize how bad it is once you acclimate to the room when your there but leave and come back and rediscover the odor in your clothes.Totally disgusted with this property and lack of customer service.
Good Luck
Harrah's Gulf Coast
There is a Starbucks but it’s never open. I was told they closed at noon yesterday. You can go to the restaurant and get two 8 ounces of coffee for $9. I suggest you get up with the chickens or stay...More
- Llkwb
There is a Starbucks but it’s never open. I was told they closed at noon yesterday. You can go to the restaurant and get two 8 ounces of coffee for $9. I suggest you get up with the chickens or stay elsewhere if you want coffee. The SteaknShake signs lie. They are not open 24 hours. They seem to close at whim, like Starbucks. If you’re 7 Star you should get a free upgrade on your room. But if that upgrade is a suite they charge you. I don’t get this place. It’s not that good of a casino, rather small, kinda dungeonous, with limited food options but plenty guests. The rooms are decent. Not fancy, but nice enough. The pool is the best thing they have here. I’d pick another coast property unless you’re a Caesars rewards player and get it free.
Fantastic service and employees! Food is out of this world!
Harrah's Gulf Coast
I had a blast at the slot tournament and my host was the best and the employees working the tournament were so nice and energetic. They made my mini vacation exciting and fun! The sheets and the bed...More
- AllisonEB
I had a blast at the slot tournament and my host was the best and the employees working the tournament were so nice and energetic. They made my mini vacation exciting and fun! The sheets and the bed are to die for. So soft!
Our favorite!
Harrah's Gulf Coast
This casino/hotel has a cozy feel to it. Every staff member from front desk, host to housekeeping is pleasant and friendly. The slot tournaments are a blast! We didn't win but we had fun. Lots of...More
- CasualGambler
This casino/hotel has a cozy feel to it. Every staff member from front desk, host to housekeeping is pleasant and friendly. The slot tournaments are a blast! We didn't win but we had fun. Lots of slot machines, smoking and nonsmoking, card tables, roulette, craps table. They have a Starbucks and a couple of restaurants the grill, steak and shake and Magnolia House. They are good but I wish there was Italian and Chinese food restaurants so we didn't have to leave for some diverse tastes. Overall though, we usually stay 3 or 4 nights and we absolutely love it!
Harrah's Gulf Coast
Tripadvisor rating for this property
Gambling adventure
For an older establishment, the hotel was very clean and the staff was amazing & friendly. The only thing I considered a downfall was no washroom on the ground lobby while waiting for an Uber or the...More
Trek686312
For an older establishment, the hotel was very clean and the staff was amazing & friendly. The only thing I considered a downfall was no washroom on the ground lobby while waiting for an Uber or the Hopper bus but not a deal breaker by no means. We will be back!
Tripadvisor rating for this property
Not a Harrah's Caliber Property
I thought about this for a week before I submitted this review.To be blunt, this place is nasty. From the elevators in the parking garage, to lobby doors that someone inside had to open with their...More
Tour03568939298
I thought about this for a week before I submitted this review.To be blunt, this place is nasty. From the elevators in the parking garage, to lobby doors that someone inside had to open with their fingers because the sensor didn't work, to the smelly guest rooms, it was not at all the caliber I would expect from Harrah's.I made the reservation over the phone and the reservation agent never bothered to tell me that they charge a reservation fee for them assisting you. So much for customer service. The checkout clerk had very little to say as she was the only one on duty and overwhelmed.They also charge a "Resort Fee" for the property which most hotels seems to do nowadays. The problem I have with this is that this "Resort" had none of the following:Maid Servicea Bellmana ValetOur last evening there, I called housekeeping to request new towels. The system kept transferring me to the front desk and they continually put me on hold and never picked back up. After 45 minutes of this nonsense while waiting to take a shower, I actually called the 800 reservation # and told them I had been waiting 45 minutes on hold and they actually got the front desk to finally speak with me. 10 minutes after that I got my towelsIf you are going to charge a "resort fee", I would suspect that a property might actually have the amenities of a true resort.Luckily we didn't spend anytime in the hotel except to sleep. When we returned home and opened our dirty clothes bag, you could immediately smell the musty odor from the room. You don't realize how bad it is once you acclimate to the room when your there but leave and come back and rediscover the odor in your clothes.Totally disgusted with this property and lack of customer service.
Tripadvisor rating for this property
Good Luck
There is a Starbucks but it’s never open. I was told they closed at noon yesterday. You can go to the restaurant and get two 8 ounces of coffee for $9. I suggest you get up with the chickens or stay...More
Llkwb
There is a Starbucks but it’s never open. I was told they closed at noon yesterday. You can go to the restaurant and get two 8 ounces of coffee for $9. I suggest you get up with the chickens or stay elsewhere if you want coffee. The SteaknShake signs lie. They are not open 24 hours. They seem to close at whim, like Starbucks. If you’re 7 Star you should get a free upgrade on your room. But if that upgrade is a suite they charge you. I don’t get this place. It’s not that good of a casino, rather small, kinda dungeonous, with limited food options but plenty guests. The rooms are decent. Not fancy, but nice enough. The pool is the best thing they have here. I’d pick another coast property unless you’re a Caesars rewards player and get it free.
Tripadvisor rating for this property
Fantastic service and employees! Food is out of this world!
I had a blast at the slot tournament and my host was the best and the employees working the tournament were so nice and energetic. They made my mini vacation exciting and fun! The sheets and the bed...More
AllisonEB
I had a blast at the slot tournament and my host was the best and the employees working the tournament were so nice and energetic. They made my mini vacation exciting and fun! The sheets and the bed are to die for. So soft!
Tripadvisor rating for this property
Our favorite!
This casino/hotel has a cozy feel to it. Every staff member from front desk, host to housekeeping is pleasant and friendly. The slot tournaments are a blast! We didn't win but we had fun. Lots of...More
CasualGambler
This casino/hotel has a cozy feel to it. Every staff member from front desk, host to housekeeping is pleasant and friendly. The slot tournaments are a blast! We didn't win but we had fun. Lots of slot machines, smoking and nonsmoking, card tables, roulette, craps table. They have a Starbucks and a couple of restaurants the grill, steak and shake and Magnolia House. They are good but I wish there was Italian and Chinese food restaurants so we didn't have to leave for some diverse tastes. Overall though, we usually stay 3 or 4 nights and we absolutely love it!