Harrah's Gulf Coast Hotel & Casino in Biloxi

Was supposed to check-in at 3pm. Didn't get in our room until 618pm. Was told could not go to pool without a room number. Lie! Was not impressed with our stay at all and will never be back! Also will tell everyone to not come

We were so disappointed in Harrah's. We've stayed in 3 other Harrah's and this was awful. When we checked in, they said I reserved a king smoking room which is ridiculous as neither of us have ever smoked, and my confirmation says Deluxe King room. The lady at check in said they could put us in a double room on the pet floor. Unacceptable. We asked to speak to the manager, and she found us a King room, non smoking. The room was clean but the fridge was leaking, and we had only luke warm water the entire stay. There was no housekeeping service, so we had to ask for clean towels each day. We found dog kibble under the bathroom sink. I expected more out of a Caesars property. We will never stay here again.

Was our first visit to the property. Upon check in, our room wasn’t ready, which I was kinda baffled. Our room was on the 9 th floor and upon entering the room, it was very damp. Tried to adjust the air flow in the room, but that didn’t work so well. Comfy beds and pillows. Bathroom was clean, but shower needs to be updated like the rest of the Caesars properties. Casino was small and was disappointed with slot machine choices. Was not impressed with the choices of restaurants. Casino had Steak and Shake, which the quality of burger was awful for the price. Mix and mingle was nothing spectacular, food servers forgot our order. The Blind Tiger was good with fresh seafood specials, but lacked beverage service(long waits). Desperately needs a good sports bar, pizza joint, or buffet again. Starbucks was great for coffee, but only open till 1:00PM. Hotel staff was extremely friendly and answered all our questions. Overall, property reminded me of the Imperial Palace in Vegas. Needs a facelift, bad…

I have always received free room comps. at the Beau, the IP, the Island View and most of the other casinos in Biloxi including Harrahs. For whatever reason Harrahs stopped room comps. They also discontinued their buffet. I don't understand this since Harrahs is still comping me rooms at their Las Vegas properties. If i were guessing Harrahs is planning on selling this property. As it is when i visit Biloxi i will not visit this casino.

We took a group trip. The hotel itself has some updates on the rooms. We arrived and got to our room and someone had just left it. Stool was still running, their toothbrush & toothpaste was still there. The bed had just been slept in and the lights were still on. Somebody had taken a nap! LOL It was supposed to be a smoking, gulf side view. It was not. Our view was a parking lot and a liquor store. They had no gulf side rooms available left. Very frustrated with check in on that part. The staff was extremely apologetic and gave us a different room, but still not gulf view. The entire staff were all very friendly and helpful. Don't forget about the poolside waiters & waitresses!!! They were awesome!! The staff throughout this hotel was extremely helpful and friendly. Loved walking through the covered pier to have a drink and food was available too. I would stay here again. But I would not want a room without a gulf view. The casino was nice. Payed out, believe it or not. I was surprised. Thank you Harrah's!