Harrah's Joliet

When checking out, I got a lady who I have never seen before (50+ stays in last 6 months as 7*). She tells me I can’t do something that I have done on every one of those past 50 stays. When I express my doubt of her interruption of the policy she gets snotty and basically tells me the dozens of other employees are wrong and she has the unique and only correct understanding. Between being denied a perk I have gotten 50+ times before and her attitude it ruined an otherwise great stay.

Lots of games to choose from great service provided friendly employees I would highly recommend this great place to everyone to go check out and the food and beverage is good as well and there is also parking which is a plus

bad on the slots no play time at all ect .no play time just none at all bad time just no play time , no play time no fun at all with the slots I played but the food was real good, very tasty, thank you

Met up with some family members that were in from out of town and some from the area. We had a few drinks and played some games. Most in our party did ok. A few did very well that night. It was an enjoyable get together.

I love this location because there is no smoking on the casino floor. this has become may favorite casino, our neighboring state Indiana has smoking throughout the casino and I don't like it my mom has health issues with the smoke and I am a non smoker.