Harrah's Joliet

Just spent a long weekend (three nights) here, first time in about 10 years--had a great experience. Met up with friends from around the mid-west and used this casino as "home base" because it has a great hotel for those that want to enjoy adult beverages and now chance driving afterwards. The hotel rooms are clean, we asked for actual glass drinkware (the room only cups with paper cups) and the combo front desk & housekeeping team got them to my room in less than 5 minutes. Great job!We ate at all three of the restaurant on property. Thrice we enjoyed their deli where you can get breakfast until 11 am or lunch/dinner, thereafter. Great service, huge portions and about what you'd expect for casino restaurant pricing. Also enjoyed the Sunday brunch. If I had a (minor) complaint, it's that the buffet doesn't open until 11 am Monday-Saturday. But for Sunday, they had a great spread of breakfast and lunch options. As for dinner, we did The Reserve steakhouse. We had a table of 12 people and they provided us our own separate room for privacy and noise matters. The servers (Rebecca), hosts and manager were outstanding and our party was never for want of anything. I even asked if they would include an automatic 20% tip for the servers but they said that was against restaurant policy. Their philosophy is you should pay a tip for what you thought of the server, not have it imposed by the restaurant. Cocktail service on the casino floor was very fast. Whether we were sitting at the video poker bar or at the tables, the cocktails servers rarely let me get to the bottom of my beverage before they were coming around taking the next round of orders. You will never be thirsty with the waitstaff they have on hand.Finally, the table game crew: What a fun group of professionals. From the floor personnel (Michelle) to the table games crew (James & Sal), you had us howling with laughter even if the Gambling Gods didn't treat us better. That said, the entertainment value we got from sitting at Blackjack tables and Craps tables this past weekend was a blast!!Our group thinks we might have to try it again in July!

Great hotel, good food and a clean safe place to gamble. I must warn you that the drinks are very pricey. $30 for two old fashion is way too much. A simple drink with inexpensive bourbon should never be more than 6-7 bucks. Other than that you should have a good time.

Always a great time at Harrah's Joliet. I have stayed the night here numerous times and I have never had a complaint. The rooms are always very clean, as is the entire property. The casino it self is staffed by extremely friendly and helpful individuals whl will make your experience a great one. Wide variety of slots and table games as well.

Beautiful atmosphere, pleasant employees. The rooms are very beautiful and clean.The front desk staff are great.Very welcoming and supportive. Flavors restaurant are my favorite. Had so much fun with my husband on Valentine's Day.Overall Great.

Clean, nice casino with a friendly staff. I mostly play video poker and wish the pay tables were better as I could not find a full pay game in the house. Still, over all a great place to visit with a good comp program and ties to hotels in Vegas.