Frequently Asked Questions
Caesars Rewards Gift Card
Caesars Rewards Gift Cards can be purchased online.
Hours of Operation
Daily: 8 AM - 4 AM
Earn and Redeem Rewards Credits
Earn and Redeem your Rewards Credits in our Caesars Rewards Market Place Catalog.
Caesars Reward Visa Card
Get the benefits of a Caesars Rewards Visa.
Guests at least 21 years of age can gamble at Harrah’s Joliet Casino & Hotel.
Acceptable forms of ID:
- Driver’s License or state photo identification card issued in the United States;
- U.S. issued Military I.D.;
- Photo identification cards issued by government entities located within the United States or U.S. territories and possessions; and
- U.S. issued Alien Identification Card.
- Expired ID
- Altered or otherwise unreadable ID’s
- ID that was not issued by the United States Government located within the United States of America
- School or work ID’s
- Foreign drivers licenses/ID’s
- Firearm Owners Identification (FOID) Card
- Handwritten ID’s
- Matricula Consular Card
- Temporary Visitor Driver’s License
- ID that cannot be verified by the Harrah’s Joliet Casino Security Department.