Harrah's Joliet

We try take the trip "south" from Wisconsin at least once a month, weather permitting. It is a more enjoyable experience than our "smoke filled" Indian casinos we have available here. We also enjoy the Rewards Program for all the Caesars properties.

Hotel not worth the cost, stayed there out of convenience, room was nice but could have been cleaner. Bed did not have a fitted sheet and bed protector was upside down so the rubbery part was face up with a flat sheet on top which of course moved while sleeping. Bathroom floor was dirty in spots, toilet did not look clean, luckily I travel with antibacterial cleaners so I gave the bathroom a wipe down...was easier than changing rooms or waiting for someone to come clean(plus I knew it was clean for sure after I did it). The security at the elevator was a different person every time we went through, so like every couple or hours which seamed strange. Hallway outside our room was very loud, could hear every conversation as people walked by. Staff was friendly. Flavors buffet was good, smaller than expected but everything I had was tasty. Casino was an average casino, did win a little money so that was good. Ordered room service which took twice as long as we were told it would, which was still only about 30 min,but don't say 15 if it won't be 15min. Would not stay again based on the price of rooms.

We go here at least 1 a month and we always have a good time. The food is great and all the employees greet you with a smile. They are all helpful and answer any questions you have. Rooms are clean and if you ask for something then they get what you need

room was spacious and comfortable. the steakhouse was incredible. All employees nice and professional. Everything is clearly marked, dealers were fast and courteous. Facilities were extremely clean. Overall it was the perfect close getaway

I don’t wonderful stay at Harrah’s Casino & Hotel in Joliet. Staff was excellent room was extremely comfortable and the steak was amazing. I highly recommend the next time you’re close to Joliet to stop on in!!