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Harrah's Kansas City Reviews

 

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Harrah's Kansas City Reviews
Average Tripadvisor rating for Harrah's Kansas City
Average Rating Based on 5398 reviews
Harrah's Kansas City
Need up dated need paint job ,need new wall papper,,carpet,cable channel,micwave,
Harrah's Kansas City
Was very disappointed about the undated. Carpet bad undated lights .but the only thing I was glad to see was the big soak bath tub. Need paint need wall paper .needs remoldeing hope you take this...More
- Deneanepouncil
Was very disappointed about the undated. Carpet bad undated lights .but the only thing I was glad to see was the big soak bath tub. Need paint need wall paper .needs remoldeing hope you take this very serious
Needs refurbishing realky bad
Harrah's Kansas City
The room was free so I should not complain but. .it was so old and shabby, carpet had big wrinkles in it so had to be careful walking not to fall paint was chipped. Furniture was really old stained ..More
- sksiegrist
The room was free so I should not complain but. .it was so old and shabby, carpet had big wrinkles in it so had to be careful walking not to fall paint was chipped. Furniture was really old stained ..
Needs cleaned better!!
Harrah's Kansas City
Found front desk staff very helpful and accommodating checked into the hotel the hotel room was very dirty front desk staff immediately switched to a different room room was better but still...More
- nicolembeck1987
Found front desk staff very helpful and accommodating checked into the hotel the hotel room was very dirty front desk staff immediately switched to a different room room was better but still definitely dirty!!!
Won’t Return
Harrah's Kansas City
My husband and I were going out for my birthday. So we stayed at Harrahs, so we could go to the casino and Gordon Ramsey’s. I booked our room online, and booked a Smoking room. When we got there to...More
- Lborchers7
My husband and I were going out for my birthday. So we stayed at Harrahs, so we could go to the casino and Gordon Ramsey’s. I booked our room online, and booked a Smoking room. When we got there to check in the lady at the desk, her name was Stephanie, was not the most friendly. I asked if it was a smoking room and she said no you didn’t put a preference and were sold out. And then she rudely stated we don’t guarantee your room choice only that you have a room. When we got up to our room, it was dirty and so outdated. The carpet was bunched up in several spots, there were stains all over the walls, there was MOLD in the shower, and a bunch of calcium build up around the bathroom faucet. When we told the shift manager upon departure, she waived the resort fee which was $16. I was very disappointed, especially paying $160 to stay for one night. Honestly, we could have stayed at a Hampton Inn for cheaper, and had a better room than that. Definitely don’t waste your money staying here. Oh, I’ve also added the pictures I took of our room condition.
Held Responsible
Harrah's Kansas City
Hotel security came banging on my door at 8 am with a letter saying I was evicted from the property with absolutely NO explanation of what the problem was! I was a Diamond member there and would have...More
- erinmelton11
Hotel security came banging on my door at 8 am with a letter saying I was evicted from the property with absolutely NO explanation of what the problem was! I was a Diamond member there and would have expected to be treated at least like a human being, and instead was treated like a criminal off the streets!! Front desk ALWAYS RUDE!!!!
Harrah's Kansas City
Tripadvisor rating for this property
Need up dated need paint job ,need new wall papper,,carpet,cable channel,micwave,
Was very disappointed about the undated. Carpet bad undated lights .but the only thing I was glad to see was the big soak bath tub. Need paint need wall paper .needs remoldeing hope you take this...More
Deneanepouncil
Was very disappointed about the undated. Carpet bad undated lights .but the only thing I was glad to see was the big soak bath tub. Need paint need wall paper .needs remoldeing hope you take this very serious
Tripadvisor rating for this property
Needs refurbishing realky bad
The room was free so I should not complain but. .it was so old and shabby, carpet had big wrinkles in it so had to be careful walking not to fall paint was chipped. Furniture was really old stained ..More
sksiegrist
The room was free so I should not complain but. .it was so old and shabby, carpet had big wrinkles in it so had to be careful walking not to fall paint was chipped. Furniture was really old stained ..
Tripadvisor rating for this property
Needs cleaned better!!
Found front desk staff very helpful and accommodating checked into the hotel the hotel room was very dirty front desk staff immediately switched to a different room room was better but still...More
nicolembeck1987
Found front desk staff very helpful and accommodating checked into the hotel the hotel room was very dirty front desk staff immediately switched to a different room room was better but still definitely dirty!!!
Tripadvisor rating for this property
Won’t Return
My husband and I were going out for my birthday. So we stayed at Harrahs, so we could go to the casino and Gordon Ramsey’s. I booked our room online, and booked a Smoking room. When we got there to...More
Lborchers7
My husband and I were going out for my birthday. So we stayed at Harrahs, so we could go to the casino and Gordon Ramsey’s. I booked our room online, and booked a Smoking room. When we got there to check in the lady at the desk, her name was Stephanie, was not the most friendly. I asked if it was a smoking room and she said no you didn’t put a preference and were sold out. And then she rudely stated we don’t guarantee your room choice only that you have a room. When we got up to our room, it was dirty and so outdated. The carpet was bunched up in several spots, there were stains all over the walls, there was MOLD in the shower, and a bunch of calcium build up around the bathroom faucet. When we told the shift manager upon departure, she waived the resort fee which was $16. I was very disappointed, especially paying $160 to stay for one night. Honestly, we could have stayed at a Hampton Inn for cheaper, and had a better room than that. Definitely don’t waste your money staying here. Oh, I’ve also added the pictures I took of our room condition.
Tripadvisor rating for this property
Held Responsible
Hotel security came banging on my door at 8 am with a letter saying I was evicted from the property with absolutely NO explanation of what the problem was! I was a Diamond member there and would have...More
erinmelton11
Hotel security came banging on my door at 8 am with a letter saying I was evicted from the property with absolutely NO explanation of what the problem was! I was a Diamond member there and would have expected to be treated at least like a human being, and instead was treated like a criminal off the streets!! Front desk ALWAYS RUDE!!!!