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Harrah's Kansas City Reviews

 

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Harrah's Kansas City Reviews
Average Tripadvisor rating for Harrah's Kansas City
Average Rating Based on 5433 reviews
Harrah's Kansas City
Comfortable bed
Harrah's Kansas City
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can...More
- 5lives
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can bring in your own drink! Employees were all very friendly.
Stay Elsewhere
Harrah's Kansas City
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub...More
- uniqueg2016
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub appeared clean. The pictures on the website, is not the actual pictures of the room. Staff at night check-in was not masked. The plus is the bed was comfy, but I was too worried about the cleanliness of the bedding to use it, it was stained. The room smelled. Save your money and stay somewhere else.
Ripped off
Harrah's Kansas City
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then...More
- Bmolder71
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then charged me $54.85 X2.
Really run down!!!
Harrah's Kansas City
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license...More
- porthueneme
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license to get the cart for my luggage. I haven't been there since 95 and I don't think it's been updated since. The carpets are real worn in the casino. Only 2 choices for dinner like a little place your can order and they box up your food or a bar/restaurant. My room was totally outdated the carpet had large stains on it. The check in staff was not friendly at all they looked bored to death. Played at the bar and the bartender stood close to me facing the casino and was belching. I thought that was very disgusting he didn't excuse himself or anything. i picked up his tip I planned on leaving him and cashed out and another bartender came on duty. This guy is serving guest and he had no problem belching behind the bar as he is on duty. GROSS. No manners at all. Really turned me off.
Disappointed
Harrah's Kansas City
Staff needs a lesson on handicap needs. If the client reserves a handicap room with a roll in shower it's probably because their legs don't work and they NEED to ROLL IN to the shower. so don't...More
- carmensN6230UP
Staff needs a lesson on handicap needs. If the client reserves a handicap room with a roll in shower it's probably because their legs don't work and they NEED to ROLL IN to the shower. so don't switch their room to a non roll in shower room. And then not be able to accomadate unless you then have the 2nd room nowhere near the handicap room. So the caregiver is in a whole other tower of the hotel. Ridiculous and staff had a bad attitude. Then on top of that the hotel is dingy, dirty, and musty. There are stains on the carpet. The bed is also awful. like a bed made of concrete.
Harrah's Kansas City
Tripadvisor rating for this property
Comfortable bed
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can...More
5lives
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can bring in your own drink! Employees were all very friendly.
Tripadvisor rating for this property
Stay Elsewhere
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub...More
uniqueg2016
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub appeared clean. The pictures on the website, is not the actual pictures of the room. Staff at night check-in was not masked. The plus is the bed was comfy, but I was too worried about the cleanliness of the bedding to use it, it was stained. The room smelled. Save your money and stay somewhere else.
Tripadvisor rating for this property
Ripped off
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then...More
Bmolder71
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then charged me $54.85 X2.
Tripadvisor rating for this property
Really run down!!!
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license...More
porthueneme
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license to get the cart for my luggage. I haven't been there since 95 and I don't think it's been updated since. The carpets are real worn in the casino. Only 2 choices for dinner like a little place your can order and they box up your food or a bar/restaurant. My room was totally outdated the carpet had large stains on it. The check in staff was not friendly at all they looked bored to death. Played at the bar and the bartender stood close to me facing the casino and was belching. I thought that was very disgusting he didn't excuse himself or anything. i picked up his tip I planned on leaving him and cashed out and another bartender came on duty. This guy is serving guest and he had no problem belching behind the bar as he is on duty. GROSS. No manners at all. Really turned me off.
Tripadvisor rating for this property
Disappointed
Staff needs a lesson on handicap needs. If the client reserves a handicap room with a roll in shower it's probably because their legs don't work and they NEED to ROLL IN to the shower. so don't...More
carmensN6230UP
Staff needs a lesson on handicap needs. If the client reserves a handicap room with a roll in shower it's probably because their legs don't work and they NEED to ROLL IN to the shower. so don't switch their room to a non roll in shower room. And then not be able to accomadate unless you then have the 2nd room nowhere near the handicap room. So the caregiver is in a whole other tower of the hotel. Ridiculous and staff had a bad attitude. Then on top of that the hotel is dingy, dirty, and musty. There are stains on the carpet. The bed is also awful. like a bed made of concrete.