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Harrah's North Kansas City Reviews

 

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Harrah's North Kansas City Reviews
Average Tripadvisor rating for Harrah's North Kansas City
Average Rating Based on 3900 reviews
Harrah's North Kansas City
My stay at Harrah’s
Harrah's North Kansas City
I would expect it to be nicer being a big time casino. The room was worn down and needs a lot of upgrading. And not only that the room had a very bad smell. I was given a complimentary room for this...More
- Maya W
I would expect it to be nicer being a big time casino. The room was worn down and needs a lot of upgrading. And not only that the room had a very bad smell. I was given a complimentary room for this stay. If I had paid I would be asking for my money back.
Very unhappy
Harrah's North Kansas City
The customer service is unorganized and staff something I'd never work with again. One time lost my reservation another giving a second chance they offered comp foods then retracted offer when I came...More
- Tour37538475728
The customer service is unorganized and staff something I'd never work with again. One time lost my reservation another giving a second chance they offered comp foods then retracted offer when I came back.
Harrah's North Kansas City-very nice!
Harrah's North Kansas City
Enjoyed staying here as it was snowy out and we were happy to stay in and enjoy ourselves. The rooms and the casino were all very clean and the employees were all very friendly. We also enjoyed...More
- Judith W
Enjoyed staying here as it was snowy out and we were happy to stay in and enjoy ourselves. The rooms and the casino were all very clean and the employees were all very friendly. We also enjoyed your Diamond Lounge.
Lacking in every way
Harrah's North Kansas City
After looking forward to going gambling, having a great dinner and staying at Harrah's, we were let down in each area. The hotel has chipped paint on the doors, frayed carpeting and dirt in every...More
- Tammy C
After looking forward to going gambling, having a great dinner and staying at Harrah's, we were let down in each area. The hotel has chipped paint on the doors, frayed carpeting and dirt in every corner. A dirty pail with a toilet brush was left in our room. The sink was stopped up. The buffet tasted and looked as if the food was from days earlier that hadn't yet been eaten. Dinner items were extremely overcooked, desserts had a hard covering on everything from the pie to the cheesecakes due to be old and left sitting out for hours. The gambling? We watched for quite some time before trying on our own and one thing was for certain, we never had reason to celebrate any "wins" just the same as the other patrons that we watched. No excitement, nobody high fiving, just depressed looking people trying to win a buck at least. A complete let down.
Harrah's NKC Service Plus
Harrah's North Kansas City
Everyone I came in contact with at Harrah's NKC was very friendly and helpful. The room was (per the usual) clean and neat. Check in was a short wait, but check out is always a breeze. Would...More
- candykissee
Everyone I came in contact with at Harrah's NKC was very friendly and helpful. The room was (per the usual) clean and neat. Check in was a short wait, but check out is always a breeze. Would definitely stay again.
Harrah's North Kansas City
Tripadvisor rating for this property
My stay at Harrah’s
I would expect it to be nicer being a big time casino. The room was worn down and needs a lot of upgrading. And not only that the room had a very bad smell. I was given a complimentary room for this...More
Maya W
I would expect it to be nicer being a big time casino. The room was worn down and needs a lot of upgrading. And not only that the room had a very bad smell. I was given a complimentary room for this stay. If I had paid I would be asking for my money back.
Tripadvisor rating for this property
Very unhappy
The customer service is unorganized and staff something I'd never work with again. One time lost my reservation another giving a second chance they offered comp foods then retracted offer when I came...More
Tour37538475728
The customer service is unorganized and staff something I'd never work with again. One time lost my reservation another giving a second chance they offered comp foods then retracted offer when I came back.
Tripadvisor rating for this property
Harrah's North Kansas City-very nice!
Enjoyed staying here as it was snowy out and we were happy to stay in and enjoy ourselves. The rooms and the casino were all very clean and the employees were all very friendly. We also enjoyed...More
Judith W
Enjoyed staying here as it was snowy out and we were happy to stay in and enjoy ourselves. The rooms and the casino were all very clean and the employees were all very friendly. We also enjoyed your Diamond Lounge.
Tripadvisor rating for this property
Lacking in every way
After looking forward to going gambling, having a great dinner and staying at Harrah's, we were let down in each area. The hotel has chipped paint on the doors, frayed carpeting and dirt in every...More
Tammy C
After looking forward to going gambling, having a great dinner and staying at Harrah's, we were let down in each area. The hotel has chipped paint on the doors, frayed carpeting and dirt in every corner. A dirty pail with a toilet brush was left in our room. The sink was stopped up. The buffet tasted and looked as if the food was from days earlier that hadn't yet been eaten. Dinner items were extremely overcooked, desserts had a hard covering on everything from the pie to the cheesecakes due to be old and left sitting out for hours. The gambling? We watched for quite some time before trying on our own and one thing was for certain, we never had reason to celebrate any "wins" just the same as the other patrons that we watched. No excitement, nobody high fiving, just depressed looking people trying to win a buck at least. A complete let down.
Tripadvisor rating for this property
Harrah's NKC Service Plus
Everyone I came in contact with at Harrah's NKC was very friendly and helpful. The room was (per the usual) clean and neat. Check in was a short wait, but check out is always a breeze. Would...More
candykissee
Everyone I came in contact with at Harrah's NKC was very friendly and helpful. The room was (per the usual) clean and neat. Check in was a short wait, but check out is always a breeze. Would definitely stay again.