Harrah’s Kansas City Hotel and Casino

We spent four nights at Harrah's and really enjoyed it. The room was clean, large, well equipped, and very comfortable. The desk staff as well as housekeeping personnel were very helpful and pleasant. The food at the breakfast bar was good, although we did not try the pricy Gordon Ramsay restaurant or the sports bar. The location was good also, with access to several major highways. We hope to return there again.

Room was disgusting. Stains all over carpet snd fold out couch. Dumpy. Bathroom was not very clean either. Carpet needs to be replaced. Won’t stay here again if they keep putting us in these dumpy rooms. Las Vegas tower room 666.

I got there at 2:30 and was told I would have to pay a $15 fee to check in before 3 p.m. There wasn't even a bench or seat for me to wait. I am a senior citizen and standing when I was already exhausted was not an option. At 3 I checked in and was told that room 666 was the only room available. I had this reservation for a month . The carpet in the hallway was in need of a good stretch. I is dangerous for people to walk on uneven flooring. The room was adquate. The desk clerk was very unfriendly. I have stayed at Harrah's numerous times and this is the worst ever.

Dirty, terrible service. I would not recommend to stay. Took over 7 minutes to reach someone to get towels brought to room. Absolutely horrible especially for price charged per night. Only left 1 pack of coffee for 2 people.

I was thrown out after having an argument with a caucasian guy. I felt publicly embarrassed and feel like legal actions should be taken. I am African American age 32. The incident happened at the poker room 05-26-2022