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Harrah's Kansas City Reviews

 

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Harrah's Kansas City Reviews
Average Tripadvisor rating for Harrah's Kansas City
Average Rating Based on 5434 reviews
Harrah's Kansas City
Disappointed
Harrah's Kansas City
Our room was absolutely filthy. Unidentifiable stains everywhere. Shower was disgusting, didn’t even use it. The water temperature was only lukewarm. We found out from friends that were staying in...More
- KrisY0595
Our room was absolutely filthy. Unidentifiable stains everywhere. Shower was disgusting, didn’t even use it. The water temperature was only lukewarm. We found out from friends that were staying in different rooms that there were much nicer rooms in the hotel and we were paying the same rate. I have been a front desk clerk for a reputable hotel in the past and have never been so disappointed with an overnight stay. We have actually walked out of cleaner places because our expectations are higher than most I suppose.
Comfortable bed
Harrah's Kansas City
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can...More
- 5lives
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can bring in your own drink! Employees were all very friendly.
Stay Elsewhere
Harrah's Kansas City
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub...More
- uniqueg2016
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub appeared clean. The pictures on the website, is not the actual pictures of the room. Staff at night check-in was not masked. The plus is the bed was comfy, but I was too worried about the cleanliness of the bedding to use it, it was stained. The room smelled. Save your money and stay somewhere else.
Ripped off
Harrah's Kansas City
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then...More
- Bmolder71
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then charged me $54.85 X2.
Really run down!!!
Harrah's Kansas City
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license...More
- porthueneme
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license to get the cart for my luggage. I haven't been there since 95 and I don't think it's been updated since. The carpets are real worn in the casino. Only 2 choices for dinner like a little place your can order and they box up your food or a bar/restaurant. My room was totally outdated the carpet had large stains on it. The check in staff was not friendly at all they looked bored to death. Played at the bar and the bartender stood close to me facing the casino and was belching. I thought that was very disgusting he didn't excuse himself or anything. i picked up his tip I planned on leaving him and cashed out and another bartender came on duty. This guy is serving guest and he had no problem belching behind the bar as he is on duty. GROSS. No manners at all. Really turned me off.
Harrah's Kansas City
Tripadvisor rating for this property
Disappointed
Our room was absolutely filthy. Unidentifiable stains everywhere. Shower was disgusting, didn’t even use it. The water temperature was only lukewarm. We found out from friends that were staying in...More
KrisY0595
Our room was absolutely filthy. Unidentifiable stains everywhere. Shower was disgusting, didn’t even use it. The water temperature was only lukewarm. We found out from friends that were staying in different rooms that there were much nicer rooms in the hotel and we were paying the same rate. I have been a front desk clerk for a reputable hotel in the past and have never been so disappointed with an overnight stay. We have actually walked out of cleaner places because our expectations are higher than most I suppose.
Tripadvisor rating for this property
Comfortable bed
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can...More
5lives
The room was very spacious and clean. There is a small refrigerator but no microwave. Slept very good, bed comfortable and hotel was quiet. The casino does not give out free drinks but you can bring in your own drink! Employees were all very friendly.
Tripadvisor rating for this property
Stay Elsewhere
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub...More
uniqueg2016
The hotel is old and outdated. Torn and bunched up carpet in the rooms, a trip hazard. The room was supposed to have a shower, it did not, it was a soaking tub, so I could not use it. The tub appeared clean. The pictures on the website, is not the actual pictures of the room. Staff at night check-in was not masked. The plus is the bed was comfy, but I was too worried about the cleanliness of the bedding to use it, it was stained. The room smelled. Save your money and stay somewhere else.
Tripadvisor rating for this property
Ripped off
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then...More
Bmolder71
Thought room was reserved for 2 nights. At 230 pm security knocked on the door and informed us that we were supposed to have checked out already and there is a$25 late checkout per hour fee. Then charged me $54.85 X2.
Tripadvisor rating for this property
Really run down!!!
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license...More
porthueneme
I could not believe this is a Cesar's property . When I got there it was dark I drove to front of hotel to see if the had valet and bellhops they had neither . I had to give them my drivers license to get the cart for my luggage. I haven't been there since 95 and I don't think it's been updated since. The carpets are real worn in the casino. Only 2 choices for dinner like a little place your can order and they box up your food or a bar/restaurant. My room was totally outdated the carpet had large stains on it. The check in staff was not friendly at all they looked bored to death. Played at the bar and the bartender stood close to me facing the casino and was belching. I thought that was very disgusting he didn't excuse himself or anything. i picked up his tip I planned on leaving him and cashed out and another bartender came on duty. This guy is serving guest and he had no problem belching behind the bar as he is on duty. GROSS. No manners at all. Really turned me off.