Harrah’s Kansas City Hotel and Casino

I have traveled to this resort before and I don’t know if it was the floor we stayed on or every hallway was the same but the carpet was filthy. The bed I slept in had a huge dip in the middle of and thank God two people weren’t sleeping in it. The chair in the room was so dirty I would not sit in it.

First time back in about 2 years, and lots of changes. The Buffet is gone, only have Bite & Bean & Winning Streaks Sports Bar to eat at. Sorry, can't afford to go to the expensive Gordon Ramsey steak house on site. Bite & Bean is OK-reminds me of airport food, and it closes @4PM-not open late as advertised. The Wining Streak then opens at 4PM. Very Limited menu items at both places Expect to spend $15 or more per person at each place.Room in Kansas City Tower; shows some wear on carper and chair in room. Had some small ants visit during our stay and there was a spider web in one corner with the spider's meal trapped inside it. A/C worked very well, plenty of hot water (almost too hot) and shower worked good. Bed & Pillows weren't comfortable-hard to sleep. TV lists lots of channels, but some are not available. No Daily Room Cleaning-only cleaned when you leave-but will bring you extra coffee/towels, etc. Mini-Frig worked well, Coffee Maker had broken switch-had to plug in to use and unplug to stop. No Concierge/Bell Hop or Valet Parking on this visit. One elevator was shut down till last night-caused a jam when people checked in on Tuesday Night. I'm waiting for this casino to start charging for parking just like the majority of casinos in Vegas now do. They also removed the nice couches on the way to the casino-so if you need to stop and rest or make a call-you have to sit on the window ledges. Also noted some people bring in their dogs-which was not allowed several years ago. Don't know how much longer this place will stay open at this pace.

We stayed 5 nights at this beautiful, spacious, super comfy, convenient , economical location. The Harrah's casino is onsite; their Bally's casino is close by, across the river and has fabulous new slot machines. Harrah's has great places to eat and drink; big selection of menu items to satisfy everyone. Security team watched parking areas closely, and we always felt very safe. Harrah's staff in all departments work hard to keep everyone happy, safe and comfortable. We plan to stay at Harrah's again in our future travels.

The furniture was beat up and dirty. Food over priced. Expected nice hotel especially for the price. Would not recommend it to anyone. Will never repeat the trip,will definitely stay different hotel. I hope other towers r nicer.

I have had better rooms and service at Motel 6 check in with an angry rude clerk. Room was substandard even for Motel 6mold in bathroom two paper cups for the room couldn’t get anyone at front desk, or house keeping one coffee pack for two people. Mattress was used by 100 Elephants horrible the virtual concierge was a joke wouldn’t respond. Charged one night stay at reservation and again when we checked in. One and done. If I were Caesar I wouldn’t want my name associated with this property!