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Harrah's Kansas City Reviews

 

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Harrah's Kansas City Reviews
Average Tripadvisor rating for Harrah's Kansas City
Average Rating Based on 5428 reviews
Harrah's Kansas City
Run down with ZERO amenities
Harrah's Kansas City
Hotels is run down and in serious need of a facelift. Carpets dirty and room smelled like smoke. NO room service available. No restaurants open and nothing in walking distance. And to top it off they...More
- HarrisonG0625
Hotels is run down and in serious need of a facelift. Carpets dirty and room smelled like smoke. NO room service available. No restaurants open and nothing in walking distance. And to top it off they charge a $16 a night resort amenity fee. Wouldn’t stay here again.
Nice
Harrah's Kansas City
Everyone was nice and sincere. Personnel acknowledged you. I was impressed. Plus the pet king suite was perfect and perfectly located at the hotel. It was my husband’s birthday a d we had a...More
- 50Shep1968
Everyone was nice and sincere. Personnel acknowledged you. I was impressed. Plus the pet king suite was perfect and perfectly located at the hotel. It was my husband’s birthday a d we had a enjoyable stay.
Do NOT Stay here
Harrah's Kansas City
Would not recommend staying here. We used this as a mid point stop on our way out west. Our room was comped but even then would not stay again. Our first room was not even cleaned so had to go back...More
- Kymudkitten
Would not recommend staying here. We used this as a mid point stop on our way out west. Our room was comped but even then would not stay again. Our first room was not even cleaned so had to go back and ask for another room. She did give us a $40 food and beverage comp for the troubles. We were so tired from traveling we just went to bed. Next morning is when I noticed how moldy the showers were. The shower also had hair in the drain. So disgusting. Hotel not only needs updating in major ways, the rooms need to be cleaned better. At checkout, I mentioned how disappointing the stay was and she looked at my account and complained that the lady last night gave me too much comp and she definitely wasn't doing anything else. How exactly is $40 comp too much for two dirty rooms? She was beyond rude when I was just saying how dirty the rooms were. She should not be working in the customer service. Not a way to win me to coming back.
Comple filth
Harrah's Kansas City
I've stayed in this hotel several times over the years when I have visited Kansas city and was rather pleased however, I am still trying to wash off the filth from my most recent stay. The lobby is...More
- brandirM8582EO
I've stayed in this hotel several times over the years when I have visited Kansas city and was rather pleased however, I am still trying to wash off the filth from my most recent stay. The lobby is well kept but as soon as you step on the elevator to get to your room the entire place changes. The elevator, hallways and rooms are absolutely disgusting. They barely clean rooms in between guests. When we got off the elevator to go to our room, the first thing that greeted us was a dingy, smelly, and OUTDATED hallway. There was litterally random plastic bags, dog food and huge stains all the way up and down the hallway. When we got to our room there was a drip of blood on the handle right as we walked in, complete filth buildup on the door handles, light switches and remote. Everything was litterally GUMMY and black . The yellow curtains had huge black ink stains on them (atleast thats what I hope it was) there was soda or some kind of carbonated sticky blotches all over the walls, mirrors and windows, finger prints on the mirrors and windows and an inch or more of dust on the alarm clock. When we got to the room we dropped off our luggage and went straight to the nearest store to buy a bottle of disinfectant to somewhat feel like the room was suitable to sleep in.The beds were stained and gross so we ended up using our own pillows and blankets. Thankfully we were only staying one night, otherwise we would have checked right out.This is unacceptable and even worse that we are in the midst of a pandemic and they do not take the time to properly sanitize and actually clean a room. DO NOT STAY HERE UNLESS YOU don't mind sleeping in a filth pit.
Great weekend in KC
Harrah's Kansas City
I have stayed here many times. I stayed in a Jr. Suite in the LV tower. Room is older and somewhat rundown but was very clean. The lady that was preparing the room, Mai, was very friendly and...More
- 438robint
I have stayed here many times. I stayed in a Jr. Suite in the LV tower. Room is older and somewhat rundown but was very clean. The lady that was preparing the room, Mai, was very friendly and helpful. Ate at Gordon Ramsey's Steakhouse and it was wonderful! Try the Lobster Risotto. Also ate at Bite & Bean and Winners Streak. All was great! Enjoyed playing some new machines and looking forward to going back!
Harrah's Kansas City
Tripadvisor rating for this property
Run down with ZERO amenities
Hotels is run down and in serious need of a facelift. Carpets dirty and room smelled like smoke. NO room service available. No restaurants open and nothing in walking distance. And to top it off they...More
HarrisonG0625
Hotels is run down and in serious need of a facelift. Carpets dirty and room smelled like smoke. NO room service available. No restaurants open and nothing in walking distance. And to top it off they charge a $16 a night resort amenity fee. Wouldn’t stay here again.
Tripadvisor rating for this property
Nice
Everyone was nice and sincere. Personnel acknowledged you. I was impressed. Plus the pet king suite was perfect and perfectly located at the hotel. It was my husband’s birthday a d we had a...More
50Shep1968
Everyone was nice and sincere. Personnel acknowledged you. I was impressed. Plus the pet king suite was perfect and perfectly located at the hotel. It was my husband’s birthday a d we had a enjoyable stay.
Tripadvisor rating for this property
Do NOT Stay here
Would not recommend staying here. We used this as a mid point stop on our way out west. Our room was comped but even then would not stay again. Our first room was not even cleaned so had to go back...More
Kymudkitten
Would not recommend staying here. We used this as a mid point stop on our way out west. Our room was comped but even then would not stay again. Our first room was not even cleaned so had to go back and ask for another room. She did give us a $40 food and beverage comp for the troubles. We were so tired from traveling we just went to bed. Next morning is when I noticed how moldy the showers were. The shower also had hair in the drain. So disgusting. Hotel not only needs updating in major ways, the rooms need to be cleaned better. At checkout, I mentioned how disappointing the stay was and she looked at my account and complained that the lady last night gave me too much comp and she definitely wasn't doing anything else. How exactly is $40 comp too much for two dirty rooms? She was beyond rude when I was just saying how dirty the rooms were. She should not be working in the customer service. Not a way to win me to coming back.
Tripadvisor rating for this property
Comple filth
I've stayed in this hotel several times over the years when I have visited Kansas city and was rather pleased however, I am still trying to wash off the filth from my most recent stay. The lobby is...More
brandirM8582EO
I've stayed in this hotel several times over the years when I have visited Kansas city and was rather pleased however, I am still trying to wash off the filth from my most recent stay. The lobby is well kept but as soon as you step on the elevator to get to your room the entire place changes. The elevator, hallways and rooms are absolutely disgusting. They barely clean rooms in between guests. When we got off the elevator to go to our room, the first thing that greeted us was a dingy, smelly, and OUTDATED hallway. There was litterally random plastic bags, dog food and huge stains all the way up and down the hallway. When we got to our room there was a drip of blood on the handle right as we walked in, complete filth buildup on the door handles, light switches and remote. Everything was litterally GUMMY and black . The yellow curtains had huge black ink stains on them (atleast thats what I hope it was) there was soda or some kind of carbonated sticky blotches all over the walls, mirrors and windows, finger prints on the mirrors and windows and an inch or more of dust on the alarm clock. When we got to the room we dropped off our luggage and went straight to the nearest store to buy a bottle of disinfectant to somewhat feel like the room was suitable to sleep in.The beds were stained and gross so we ended up using our own pillows and blankets. Thankfully we were only staying one night, otherwise we would have checked right out.This is unacceptable and even worse that we are in the midst of a pandemic and they do not take the time to properly sanitize and actually clean a room. DO NOT STAY HERE UNLESS YOU don't mind sleeping in a filth pit.
Tripadvisor rating for this property
Great weekend in KC
I have stayed here many times. I stayed in a Jr. Suite in the LV tower. Room is older and somewhat rundown but was very clean. The lady that was preparing the room, Mai, was very friendly and...More
438robint
I have stayed here many times. I stayed in a Jr. Suite in the LV tower. Room is older and somewhat rundown but was very clean. The lady that was preparing the room, Mai, was very friendly and helpful. Ate at Gordon Ramsey's Steakhouse and it was wonderful! Try the Lobster Risotto. Also ate at Bite & Bean and Winners Streak. All was great! Enjoyed playing some new machines and looking forward to going back!