$300 a night rooms with stained carpet looks like the motel 6 floors. Judged based on looks! When i arrived to check into the hotel the gentleman did bring a cart or even offer to help after he seen my husband and i with our hands full carrying all of our luggage. The next car that pulled up was helped immediately. There is no hot tub at this establishment. I ordered noodles from the noodle place that i was unsatisfied with when i asked for a refund i had to stand around for over 30 minutes before finally saying forget it and leaving upset. When i asked the front desk manager about the refund i was told i would need to speak with someome in the morning. I did not book a room at this hotel to haggle with management about receiving a refund that was rightfully mine. After mentioning this to countless people and leaving my room number at the noodle place no one contacted me. This place has really gone down hill it use to ne the casino in kc to go to but i will not be returning. Go to Harrah's Prarie Band casino in Mayetta, KS the establishment is nice, and clean staff is much friendlier overall better experience. Plus world class golf course, awesome steakhouse. Also a food place that is open 24hrs unlike in kc that's the while reason i stayed at the casino so i could be up all night gambling eating etc. Very very disappointed nothing but a waste of money!!!!!!!