First of all, I am an avid gambler who expects to lose more than I win. My review has nothing to do with the wins and losses of my trip, but the way the casino lies to you. I am Diamond PLUS status. I had a COMPED suite. When I made my reservation they told me, bc of my status, that I could upgrade if it was available. They made me feel if it was available it would be comped too. Upon arrival, they said $150 a night upgrade and acted like they were doing me a favor. I asked, will they look at my play to see if I can get that comped. They said YES. Upon checkout, the front desk woman was rude. She called a host, Cindi, who took literally 2 seconds to look at my 5 days worth of play (ALL AT MAX BETS) and comped me NOTHING. I played thousands while I was there and purposely played all of it at Caesars Rewards. They didn't even comp my ONE MEAL. I had 16 people there and 5 rooms booked at Harrahs. They charged me over $1000 upon checkout and didn't even try to help. Maybe they gave me great slot dollars while I was there. NOPE How about some money on my card. LESS than $10. RIDICULOUS. My guests and I will NEVER stay at Harrahs Las Vegas again. By the way, I asked MULTIPLE TIMES to speak to a casino host. They would NOT let me. STAY FAR AWAY!