HARRAH'S LAS VEGAS HOTEL & CASINO

Hotel AC barely works. Beds are uncomfortable. Walls are thin. Bar and restaurant service are slow and rude at times. Homeless people outside. Cramped gambling floor. Limited entertainment options. Sports book machines malfunction. Stay next door at the Linq or across the street.

The room at Harrahs was very nice and clean. Check in was quick at the kiosk. Check out was also done on line. This was a good way to keep social distance. At check in I was asked if I wanted to check in early. Since we would be in the area early, I said we would be there by 2:30. At no time did I see anything in writing that I would be charged extra for this early check in. That was ridiculous!

The location was great and central to the strip- the rooms were ok, not the nicest. But I’m giving this a 4 because on our visit we stayed at a few different “ nicer” locations and I wouldn’t go back because our room reaked of weed! So if you want to stay somewhere that has good customer service this is my pick.

disappointed in 1 thing The pool. paid an extra $25.00 plus tax/ fees for a 2pm check-out no seats available unless we paid $100 for cabana families took 4-6 reg chairs no consideration for the rest of the families. There is nowhere for us to put our towels or our belongings. It was crazy there was only three families there and they all took the chairs there was room in the pool just no place for us to hang out unless we paid for the cabanas. You would think for such a big hotel they would have some more heating arrangements available especially if we're paying extra money for late checkout just to go swimming I was very disappointed. It is a great hotel very clean and staff was very nice. I would stay again just won't be planning to pay additional money for late check out especially for the pool a waste of time.

On arrival check-In was great Mila offered us adjoining rooms and that made me very happy! Since this was a first time experience for my family and I at Harrah's, I have quite the review. During this time of the Pandemic, I was impressed with the mandatory temperature taking when entering the registration area. However, face coverings or mask wearing was not enforced through out the casino itself. The social distance of 6ft was not enforced at all. I am aware of how challenging it could be to control a large number of people, but I did not witness any effort. Hotel Room: was "ok", it could have been a while since the two rooms that we had were occupied. In one room, there was a piece of a plastic garment hanger inside the sheets. The sink in the bathroom leaked and it drained slowly, In the other room the conditioner dispenser was missing in the shower. Nothing is perfect but a clean room, with all functionality is a must. The customer service was great!! Staff were very nice. Parking, well that is another story. All in all our stay was enjoyable but it was average.