HARRAH'S LAS VEGAS HOTEL & CASINO

For my first time coming to Harrah's it was a very nice experience!!! I like how there are a variety of drink, tables and games. Very pleased and I will 100% recommend and return. Very friendly staff.

The room was pretty inexpensive. The kiosk check in was fast and easy. When we got to our room we were shocked at how nice and big it was for the price. Kiosk check out was fast and easy as well.We didn’t have much time to use any parts of the casino or amenities as we had to get sleep and leave early the next morning but I definitely recommend staying here and would stay here again.

Good stakes for the lower than high stakes gambler. Would still like to see $5 craps. Should keep as many low stakes tables open as possible. Sometimes you see empty higher stakes tables and lower stakes tables (blackjack) are too full. Nice to see a place that still have a keno board for a chance to have a rest!

Very comfortable clean room and helpful staff! Drinks in casino werebest we found on the strip. Good food in Diamond Lounge with different menu nightly. Friendly patrons. I tecommend staying at the property.

Room would not get above 66 degrees. Took 2 hours of conversations with guest services and finally engineering coming up and saying heat was turned off in room.. Guest services told me turn up the thermostat. I said set to 77 and not getting warmer than 66. They said set it higher like that would help. The heat did not work and they did not believe me and thought I was an idiotHallway and room smelled like pot Harrah's guest services told me when someone rents a room that is their residence implying they could smoke there but Harrah's prohibits it due to it being Private property but did not seem to enforce the no smoking on the floor as I passed guests with cigarettes in the hallway.Given a $10 food credit for declining housekeeping and told charge to room. I did that and was told where I ate was not Caesars owned and therefore the credit could not be applied. I said if they let you charge the room for a meal, they should give you the credit, too confusing. If they will not allow the credit why does Ceasars allow them to charge meals to a room? Food is charged to room the credit should be applied, simple. This was confusing. One manager was helpful and changed my room in the AM after complaining about the smell and people smoking and noise all night outside my room so that was a positive but they need to make it clear there is no pot smoking if that is their policy. I saw no signs prohibiting it only smelled pot . At Excalibur there is a sign in the room saying no marijuana smoking. I did not see that at Harrahs