HARRAH'S LAS VEGAS HOTEL & CASINO

Mountain Tower is where it’s at. Nice new renovated rooms. Busy, loud public area. Good food hall.Express checkin doesn’t work if your license has your middle name on it.Make a pool reservation or you will not be swimming.

Unfortunately, there is no Room service in our 3 days stay. No one even took waste from our room. That was main concern about this hotel. But regardless experience is 2out of 5. There is still room to be better.

First I was in the casino and a huge water bug crawled up my right leg. I was mortified. Then I head up to my room and I come across a trail of dog feces in front of the elevator. I reported it to management and instead of comping me a day, since I had already paid for 3 days, he simply discounted the hotel fee. Access to the pool is limited by how many people come in and out. There is no housekeeping available until after you leave due to COVID. The price was too good to be true. I guess, you get what you pay for. Hall way carpet on the 5th floor was dirty and could use shampooing.Housekeepers were kind and the teller was trying to be accommodating that was probably the best thing of this trip.

1st off, I accidentally ended up at the this hotel. Its walking distance from the venetian where my friends stayed. I booked for the Rio but they did not actually open so everyone got rerouted to harras. I am happy. For the price you pay, it was well worth it. I had a particular door man, his name was Mike, man he was one of those guys that make you sad you have to leave, he was so pleasant, fun, kind and extreamly helpful for the entire 4 days I stayed there. lol it's like that guy works 24 hours a day. Early in the morning, he's there, late night, he's there. defiantly want to tell him thank you for his services and making my trip 10 times better. The rooms where clean. There wasnt any room service due to covid but when i call for something they got there in less than 10 minutes. Check in was a breeze. All the tables had red stickers on them for social distancing. So crap tables where like 6 ppl. But i didnt mind. Only complaint was the late night roulette ladies. They were rude as hell. But it was a busy weekend so i guess their nerves were bad. Would i stay again?? Yes. Definitely. Great bang for your buck. Thanks again to door man Mike. I hope i see you again once i visit las vegas!! Blessings to you! Harrahs is extremely high class like the venetian but the customer service, (besides on the roulett tables) was exceptional. Crap tables, check in desk, room service, security staff and door man made it all worth it. Keep up the great work. Until next time!!!Miss Nash

Had an awesome stay at Harrahs, only thing in the room was that there was no mini fridge so we could not put any of our cold items anywhere...and it was hard to shower because there is no door on one side, so there was water all over our bathroom floor had to use majority of my towels and call for more.