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HARRAH'S LAS VEGAS HOTEL & CASINO

Harrah's Las Vegas Reviews
Average Tripadvisor rating for Harrah's Las Vegas Hotel & Casino
Average Rating Based on 16774 reviews
Harrah's Las Vegas Hotel & Casino
Horrible customer service!!
Harrah's Las Vegas Hotel & Casino
Ordered room service thru their text link when I got to my room, waited 2 hours for it to get delivered, once is was prepared. Texted, called, and complained, nobody cared enough to even call back...More
- Jarid L
Ordered room service thru their text link when I got to my room, waited 2 hours for it to get delivered, once is was prepared. Texted, called, and complained, nobody cared enough to even call back and apologize, food from Guy Fieri was cold and bill was $50+ for wings and onion rings. I understand they are struggling with COVID restrictions, but employees should try to give decent service to those are still visiting.
Noisey
Harrah's Las Vegas Hotel & Casino
Bring noice canceling headphones to sleep with. The walls are paper thin!!The door would slam every time a door near our room would shut.I also booked a room with a city view, but my view was a...More
- Trip40304452019
Bring noice canceling headphones to sleep with. The walls are paper thin!!The door would slam every time a door near our room would shut.I also booked a room with a city view, but my view was a wall on the 4th floor!
Horrible
Harrah's Las Vegas Hotel & Casino
Me and wife flu 2000 Miles after our wedding to check in your lovely hotel after making reservations a week before to find they they didn't confirm my reservation after they took my money me and my...More
- Deangello
Me and wife flu 2000 Miles after our wedding to check in your lovely hotel after making reservations a week before to find they they didn't confirm my reservation after they took my money me and my wife had horrible experience after waiting two hours in the hotel lobby me and my wife had to find another location to stay it was horrible and we will never be back
Severely dissatisfied
Harrah's Las Vegas Hotel & Casino
I booked my room and had a friend cancel so I called and requested a king instead of 2 queens (4 days before my stay) also requested to speak to someone about a different rate bc the room was going...More
- SHunking89
I booked my room and had a friend cancel so I called and requested a king instead of 2 queens (4 days before my stay) also requested to speak to someone about a different rate bc the room was going to be cheaper than my initial booking. Get to the hotel and no one was at the desks so I was brushed off to the kiosk with lots of questions about the charges they added to my stay. I was told BEFORE I even flew out that the resort fee ( what a joke) would be taken out at check out and when I checked in the resort fee plus $200 was taken from my bank account after I had already paid $160 for the weekend. I called to dispute and question the extra charges and was yelled at by an extremely unhelpful or unwilling to help woman. The hotel was cleanish but definitely didnt feel thoroughly cleaned. The showers have half a wall and that's it. You will be lucky not to slip on the bathroom floor from the insane amount of water that flows onto the floor when taking a shower. Our bathroom door didnt lock and the bathrooms are so echoey that we woke to a man throwing up in the room next to us. The piano bar waitress was rude and possibly drunk during the limited time we were there due to her hateful attitude. I will NEVER stay at harrahs ever again. This was a horrible trip thanks to the displeasing staff and accommodations in this hotel.
Poor
Harrah's Las Vegas Hotel & Casino
Room unclean. Was asked to leave gym for adjusting my sweat saturated mask even though I made them aware I wanted to run. My mistake, but they were rude as well. I decided to check into a different...More
- mike1271
Room unclean. Was asked to leave gym for adjusting my sweat saturated mask even though I made them aware I wanted to run. My mistake, but they were rude as well. I decided to check into a different resort
Harrah's Las Vegas Hotel & Casino
Tripadvisor rating for this property
Horrible customer service!!
Ordered room service thru their text link when I got to my room, waited 2 hours for it to get delivered, once is was prepared. Texted, called, and complained, nobody cared enough to even call back...More
Jarid L
Ordered room service thru their text link when I got to my room, waited 2 hours for it to get delivered, once is was prepared. Texted, called, and complained, nobody cared enough to even call back and apologize, food from Guy Fieri was cold and bill was $50+ for wings and onion rings. I understand they are struggling with COVID restrictions, but employees should try to give decent service to those are still visiting.
Tripadvisor rating for this property
Noisey
Bring noice canceling headphones to sleep with. The walls are paper thin!!The door would slam every time a door near our room would shut.I also booked a room with a city view, but my view was a...More
Trip40304452019
Bring noice canceling headphones to sleep with. The walls are paper thin!!The door would slam every time a door near our room would shut.I also booked a room with a city view, but my view was a wall on the 4th floor!
Tripadvisor rating for this property
Horrible
Me and wife flu 2000 Miles after our wedding to check in your lovely hotel after making reservations a week before to find they they didn't confirm my reservation after they took my money me and my...More
Deangello
Me and wife flu 2000 Miles after our wedding to check in your lovely hotel after making reservations a week before to find they they didn't confirm my reservation after they took my money me and my wife had horrible experience after waiting two hours in the hotel lobby me and my wife had to find another location to stay it was horrible and we will never be back
Tripadvisor rating for this property
Severely dissatisfied
I booked my room and had a friend cancel so I called and requested a king instead of 2 queens (4 days before my stay) also requested to speak to someone about a different rate bc the room was going...More
SHunking89
I booked my room and had a friend cancel so I called and requested a king instead of 2 queens (4 days before my stay) also requested to speak to someone about a different rate bc the room was going to be cheaper than my initial booking. Get to the hotel and no one was at the desks so I was brushed off to the kiosk with lots of questions about the charges they added to my stay. I was told BEFORE I even flew out that the resort fee ( what a joke) would be taken out at check out and when I checked in the resort fee plus $200 was taken from my bank account after I had already paid $160 for the weekend. I called to dispute and question the extra charges and was yelled at by an extremely unhelpful or unwilling to help woman. The hotel was cleanish but definitely didnt feel thoroughly cleaned. The showers have half a wall and that's it. You will be lucky not to slip on the bathroom floor from the insane amount of water that flows onto the floor when taking a shower. Our bathroom door didnt lock and the bathrooms are so echoey that we woke to a man throwing up in the room next to us. The piano bar waitress was rude and possibly drunk during the limited time we were there due to her hateful attitude. I will NEVER stay at harrahs ever again. This was a horrible trip thanks to the displeasing staff and accommodations in this hotel.
Tripadvisor rating for this property
Poor
Room unclean. Was asked to leave gym for adjusting my sweat saturated mask even though I made them aware I wanted to run. My mistake, but they were rude as well. I decided to check into a different...More
mike1271
Room unclean. Was asked to leave gym for adjusting my sweat saturated mask even though I made them aware I wanted to run. My mistake, but they were rude as well. I decided to check into a different resort