HARRAH'S LAS VEGAS HOTEL & CASINO

Coming to Harrah’s after a lengthy flight from New York, an expeditious check-in would have been welcome. No such luck. Snaking lines, an overwhelmed front desk, and no help. Fortunately, I spotted a Harrah’s employee, and insisted on finding a way to avoid the line when I was checking in as part of a pre paid and pre booked tour of American Desert National Parks. It turns out there are a very few kiosks which can be accessed if you have a confirmation number, which our Trafalgar tour did notice did not include. Much kerfuffle later, the appearance (by luck) of a Trafalgar representative, multiple trips and walkie talkie talks by the Harrah’s rep, and we finally made it. The bellman who eventually brought our bags to our room said his department was the only one with efficient systems to function at the hotel. This is a hotel to be avoided at all costs until management figures out a way of efficiently welcoming their customers, whom they seem more anxious to charge fees to for arriving a bit early.I’m here on a group tour and did not book this hotel personally. I would never elect to come here on my own for business or pleasure.

Harrah's is a great location for families and others that want to see the strip without having to walk too far. Price is right. Great clean rooms! We have stayed at Harrah's for the last ten years and look forward to staying there again.

My biggest complaint is that my 6 year old found pills on the floor near the bed!! Our room was very dirty. We were so tired by the time we got to town we just went to sleep. In the morning we noticed the tables hadn’t been wiped down from the people before us, food and drink stains on the end table. Shower had soap and shaving gel from previous guest in it. There was weird red gunk on the bathroom light switch, I don’t want to know! Paying for parking is pretty lame, we were in Reno the week before and valet was free.

Entering and exiting this property by car is a disaster. You are forced to wind all over and it's very easy to make a wrong turn.In addition, all guests at Caesars property's should pressure them to eliminate the outrageously high resort fees.

The room was nice and had pretty good amenities. But a few more outlets, a night light, a bathroom fan, and a refrigerator would have been welcome additions.WIFI is only free for the first two devices-- which isn't enough.The room was clean and smelled fine but most of the rest of the property smelled of cigarette smoke-- more so than the other casinos we went in and out of; we suspect that was due to fewer air changes per hour in the ventilation system.There is a deceptive practice of Wyndham vacation time share sales people masquerading as kind of concierges. They offer a "gift package" that's really just a time share speech.Also, be ware that there is a "resort fee" attached to the rooms; which is just a silly excuse to hide an additional cost