We have come to this Casino for years and years. This was the 1st time in almost 17 years that it was disappointing. We couldn't get a drink to save our lives, the bartenders are super rude in explaining the new rules of getting drinks in the bar. We used to love coming to this casino to hang out at the bar with our friends, gamble, relax and socialize while we are on vacation. Waitress are the slowest bringing your order and stood there asking to be tipped for a tiny bottle of water. Now there is no sense of anybody being friendly and personable. You ask for a drink while you are gambling and the bartenders rudely tell you haven't spent enough money for a drink. Our room was falling apart. Shower head was falling out of the wall. Not enough towels, thankfully we brought some of our own. No extra pillows or blankets, thankfully we brought some. It just wasn't the same fun environment that we loved coming to. Everyone was rude, cold and looked like they hated working there. We will not be coming back for awhile. Looking at the other hotels for a better playing environment and better hospitality.