I needed a break from all of the COVID stuff, so I settled on a 5 day/4 night stay in Laughlin. Never had been, and Vegas is still a little mecca for the virus. I had booked my reservations 1 month ahead, so the pricing was very good, and I was looking forward to the private beach area, and pool. I had requested an early check in for 1 pm, with no guarantees the room would be available, but it was!!! So a good start. Was in the room by 1:30pm. My room was very marginal in the Central Tower, but I did have a great view on the 12th floor of the Colorado River. AC unit was left at 60 degrees for my entire stay, but the room never got below 77 degrees. Also, 2 minutes into my showers, I would be standing in 3 inches of water, so very poor drainage in the tub. I was not expecting Housekeeping Service, and there is none. This I do blame on COVID, but Harrahs gives you absolutely no directions on what to do for towels, etc. I just ended up calling Housekeeping, and requested fresh towels daily. Beach was terrible, with no enforcement of social distancing, no mask requirement, etc. Adult pool was OK, with mask requirements in your chairs, but not in the pool. As for the Casino, I saw absolutely nobody cleaning slot machines, ticket breakers, etc. They are cleaning the counters in the Cashier area, reception desk, and the gaming tables.The overall appearance of the hotel needs a major facelift. Looks run down and old. Stains in flooring, cracks in walls both inside and out, wrinkles in carpeting, etc. I get the Hotel is 35 years old (I googled it), and we are in the middle of a pandemic, but I just feel they can do better. On a positive note, all of the food was amazing, which absolutely did not fit the Hotel. Guy Fieri's Mexican restaurant, Pin Up Pizza, Smashburger, The Beach Cafe, Red Mango were all eaten at, and were truly excellent. I would not stay there again, except to stop in for some of the great food. The Riverside, Edgewater, AVI, and Aquarius, which I all visited, appear to be in much better shape, although I did not see the rooms. Good Luck!