We found the staff to be courteous and friendly. The room was clean and comfortable. I think the $15 daily resort fee is ridiculous. The charge to use the facilities did include the wifi, but if Harrahs wanted to impress folks, it should buck this "resort fee" trend and just include these fees in with the room fees. This would make a wonderful advertising campaign. "Let's be honest, when you rent a hotel room, Included in your room rate should be the use of all of the facilities. We believe in honesty and old fashioned value so instead of advertising low rates and then socking everyone with an extra daily resort fee, we are one of the only hotels that includes in its' rates the use of all hotel amenities. You won't be charged an additional resort fee at our hotels" This would make me choose Harrah's over other hotels/casinos. We ate at all of the food venues. The best quality and finest food was at The Range steak house. The service was excellent. Of course, you had to pay for that quality. The buffet was better than the one at The Tropicana in Laughlin.