We were on a Caesar's sponsored flight from Roanoke, VA to Laughlin. There is so much to say! The flights were horrific- simply horrible! Every single landing caused passengers to scream and hang on for dear life. Remember, we had THREE landings going, and TWO coming home! We went from Roanoke, to Charleston,WV ( to pick up more passengers), to Minneapolis ( for gas b/c they didn't realize how heavy the plane would be- really?!?? Ever heard of a manifest?!!) to Bullhead City. That was an unexpected 3 hours! Then, because it was 2AM our time, we were exhausted, and quickly picked up our room keys, which were waiting for us. When the people in front of me got theirs, they were told they got a River Front room. We were in a different tower, and when I asked Bob, the only hotel representative in sight, why we were in a different tower, he said that we got the most recently renovated rooms and we should look before we decide. So, we got to our room, and if these were renovated, they need a new decorator! I know a few good ones they should call. And...we had a lovely view of a roof and the HVAC system! Fabulous! Room service is not 24 hours. As a matter of fact, it is only breakfast and dinner. No afternoon snacks or late lunch here! The Mexican restaurant with Guy Fierri's name, is only open from 5-9....strange hours for such a highly marketed restaurant. Cocktail service was mainly quick, and always friendly. Room attendants were thorough and did a nice job. There was an errant charge on our room.folio, and front desk fixed quickly, with no questions. Traveling was easy via taxi or water taxi. Both fast and cheap! Because the travel itself was such a hassle, and scary, and unapologetic ( and NEVER saw a casino host!! Including the 45 minutes we waited on the bus to take us to the airport) nature, we will not be returning to this Harrah's. It is old and tired, as am I. We spent thousands of dollars in 4 days, and I expect better service and accommodations from a Caesar's property.