Harrah's Laughlin Hotel & Casino

Came for husbands birthday on a Sunday. There was a couple friendly employees helping with express checkin, our room wasn’t ready so we dropped our luggage to the bell desk and headed to the pool. You have to enter through the adult pool to get to the family pool and to get towels prior. It was 3pm and the pool was pretty full not to mention prior to entering the gates of the pool there was a party of 10 people clustered together on the benches outside the pool drinking beer, being loud.... empty glass bottles, cans or beer all outside that sitting area. I was there at the pool 2 hours and didn’t see anyone from the hotel come to regulate these people, or empty the full trash, or even check on the safety of the other hotel patrons. People were drunk, falling in the pool, obnoxious. I left the pool with my 2 small boys, finally saw 2 workers walking toward the family pool and I told them about the 50+ bottles and cans of beer left by these people. The sitting area was left full of trash as well... again no one from the hotel around to regulate anything. Thank goodness most people checked out Monday and the next 2 days at the resort were calm and less hectic. Not sure I’d stay here again.

Hurrah's have my favorite slot machines but the carpets, hallways and rooms are rundown. The towels are not of a high quality. The non smoking rooms have been used for smoking and still smell like it.

The room was excellent.to far from cashier.will return but will never eat in the beach cafe.it has detierieated in service and food quality.i hope you straighten it out.the sandwich I got,reuben,i would not have served ed it to dog.i complained about it,did not eat it but was still charged.

Our room was great, just needed an agent as we arrived at the airport to help transfer all clients to hotel. Not be left behind. I would like to be a direct agent from my town to Laughlin and help the people out.

I am hoping to get a invitation to stay at the resort a air package deal. We always stay where we are compted. Usually a free trip for me. Love the Starbucks coffee. As we are from seattle. We are hoping to get a invitation soon.