Our family has spent the beginning of summer at Harrah's Laughlin for at least 15 years. This year there were only 7 of us plus my 10-month-old grandson. I called ahead of time to understand the new rules, due to COVID. I asked many questions such as what food service was available, did they now have coffee in the rooms (no, but they actually did), was there Bell service (yes), was the beach open and accessible (yes), could we bring our beach chairs (yes but no umbrellas), was the pool open (yes - with social distancing), etc. However, upon arrival, there was no Bell service and no valet. Even though we had to park and make several trips, no big deal. In today's world. that is expected.What was Extremely disappointing was the beach experience. If you have never been there, they have hut-like cabanas on both sides of the dock and a bunch of chaise lounges. First come, first served. Harrah's is the only Casino in Laughlin w/ a beach, which is why we stay there. It is also the only Casino that is not connected to the beach boardwalk, which makes it very inconvenient. Bottom line, if you have watercraft, Harrah's is where you want to be. If not, you would be better off booking at any one of the other Casinos. First beach day we lugged everything down to the beach - chairs, the baby's items, towels, etc. and set up under a cabana for shade. there were 2 chaise lounge chairs locked to each cabana. There was also a large stack of them tied up and out of the way. When we asked about unlocking them we were told we could rent the 2 for $230 a day!! WHAT?!?! so we sat in the beach chairs we brought and/or on towels. About 15 minutes into settling in we were approached and told we had to be 6 feet away from the tied up chaise lounges meaning we would have NO shade!! NONE! So basically anyone on the beach would have to pay for shade . . . at the tune of $230 a day!!! There were 3 other families on our side of the beach, already set up as we were, children playing in the water. All of us with watercrafts and not allowed to utilize the shade. I get it if someone wanted to rent that space we would have to move. If we had been to close to the chaise lounge they could have been wiped down in a couple minutes.Again, the only reason we stay at Harrah's is for the beach. So, unless things change, last week was the last time we will stay there.