Harrah's Laughlin Hotel & Casino

We Love going to Harrah's in Laughlin... It is a nice relaxing get away where you can let your hair down and not be fancy. the river is there and so much to do. We love the beach area also and the rooms have been remodeled and upgraded to the lastest decor. Clean and Comfy !!

The rooms are outdated, dirty and Harrahs front desk personnel is rude.In addition, bar tenders are non approachable and make it a point to gamble 20 minimum at the bar for a complimentary drink .Terrible service

I was very disappointed for the second time. Housekeeping is poor. One day our room was not serviced. They did not leave coffee or coffee cups. We had to request every day. There was only one trash can and it was in the bathroom. We requested another one and never received it. When we asked about one they said there’s supposed to be 2 in the room. I was there in February and had basically the same problems. The gambling is not good.

The people were nice but amenities were lacking. No coffee maker in our room. No microwave. No decent bar in the hotel. It felt like we traveled back to the 80's. The hotel just felt old and a little dingy.

We wanted a nice room to enjoy a couple vacation. We should of chose motel 6 instead it would of been nicer. The pictures we saw of the room online were beautiful the actual room was horrible and outdated. The pics online showed blue carpet ours had red carpet. They showed blue and red curtains ours had red curtains. 200.00 a night for this room was ridiculous. There was also black mold in the drawer. Peeling wall paper on the window sill and the list goes on. We tried to get a different room and we were told a manager would call us. A manager never called us. We talked to the front desk at checkout about the 20.00 they were supposed to discount for not using the maid service and not having a fridge upon arrival and they said that was supposed to be used for casino credit which was never mentioned before. They never solved any of the problem's or issues except bringing a run down fridge with no shelves to our room for us. We will never stay here again.