Harrah's Laughlin Hotel & Casino

Room was good clean and bed comfy and machines were hard to win maybe next trip,Also room location was next to elevator that was good for me.The room had a great view of the river.The tv was good also having a fridge in the room for my beer was nice.

A quick getaway from the cold. Our room was comfortable,but not the room we requested. We wanted a king nonsmoking premium room and were given a 2 bed queen. So that was really disappointing, since last years room was so great with a river view. I did say something to housekeeping but was informed no king available until Monday.

The bed was lumpy and hard. The room had wallpaper loose, holes in bed skirt and the view was of a parking deck. What a lovely thing considering the place borders the Colorado river, which would have been nice to see at sunrise from room. Bathroom was moldy around tub. Definitely not happy.

Great hotel and casino. Nice pool on the quiet end of the Laughlin strip. All the amenities to stay and relax for several days. Water taxi is available to get you to other casinos along the Colorado River. Very quiet rooms and a great selection of table games and slot machines.

We were well taken care of on our reservation request; however, the first day of room service left a lot to be desired. The bed was not properly made-up, the trash cans were not emptied our request for a note pad by the phone was not fulfilled and no napkins were left as requested. Called management and they took care of it. The slots were not too friendly. We attended a Slot Tournament which was run well except when my husband went to receive his award. It was announced that there were three lines to use and nothing else. When he got to the desk after 20 minutes in line he was told he was in the wrong line and had to go back the the end of the 3rd line where he could receive his award. My husband then proceeded to the end of the 3rd line without saying a word, (He is always Cool) There should have been better instructions announced prior to the awards given out and people assigned to each line to insure people were in the right line to receive their awards. This was not done. The best part of the trip was the Valet parking and the Bell Service. Laughlin beats all properties in these areas hands down. The Buffet did not have Chop sticks available and they were on back order, this was the second time that they ran out of chop sticks. I believe they can do a better inventory on needed merchandise. The river boat does not come to Harrahs any more and for getting a welcome basket or tote bag (Diamond & Seven Stars) on your stay, that has been eliminated plus the cookies. Yes things are not as bright as before and there will be many more changes as the ownership changes.