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Harrah's Laughin Reviews

 

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Harrah's Laughlin Reviews
Average Tripadvisor rating for Harrah's Laughlin
Average Rating Based on 16993 reviews
Harrah's Laughlin
At Harrah's Again. Great as always
Harrah's Laughlin
This time we were in the middle tower. A little retro, but so nice. Like the first time I was there 5 years ago before the rooms were upgraded. What I loved best was the fact that we were on an upper...More
- Jill T
This time we were in the middle tower. A little retro, but so nice. Like the first time I was there 5 years ago before the rooms were upgraded. What I loved best was the fact that we were on an upper floor higher than the spotlights. Was able to leave the curtains open all night and bask in the moonlight. Soo nice!
Comical Spa Experience
Harrah's Laughlin
The advertisement pictures online (specifically of the rooms and spa) do NOT accurately depict what you receive when you arrive. Overall, the majority of the employees were friendly which off sets...More
- Chad D
The advertisement pictures online (specifically of the rooms and spa) do NOT accurately depict what you receive when you arrive. Overall, the majority of the employees were friendly which off sets the cosmetic appearance. I would certainly NEVER recommend the spa experience to any family members or friends. I would highly recommend improvement in this area or to get rid of the spa all together. I booked an 80min wrap for my sister and 80min massage for myself. We arrived 40min prior to our appointment and were told there were not any services we could enjoy such as a sauna or steam room. In my opinion these are bare minimum when visiting a SPA but I was ok with it due to the fact I did not do my research in this area prior to booking our services and whether these options were offered or not. I suppose I just assumed all Spa prices were inflated to cover amenities such as sauna/steam room. My sister and I grabbed a drink downstairs and arrived right on time for our appointments for the second time. My sister went back first for her body wrap. Then the masseuse who was very kind came over to me. She asked if I needed to use the restroom, I replied that I might as well try. She showed me to the restroom and told me they were waiting on toilet paper but pointed to the box of Kleenex tissue and told me I could use those....Luckily I did not have to use the restroom that badly. I walked out of the restroom and over to my masseuse who was standing by the reception desk. She then held open the door (where we entered the spa) and didn't say a word. I looked at her and the receptionist kindly told me to "follow her". I walked out of the actual spa and we took the elevator down to the pool area. The masseuse told me we would be going down to the pool area for my massage. At this point I was slightly nervous I booked a poolside massage. I continue to follow her out of the elevator once we arrive to the pool level and she leads me to this janitorial looking room underneath a staircase in a corner. I will be honest, if it was a male masseuse I would have refused services. The room was tiny, it was a complete joke, especially in comparison to the advertisement photos online. The masseuse herself was very kind, massage was average. After the services, the elevator was full so we took the stairs back up to the actual Spa. I went to pay for both of our services and out of respect for the employees tipped 20% for each of them. The receptionist told me because I didn't have
Place to Visit
Harrah's Laughlin
If you want a nice relax place to visit, you should try Harrah’s Laughlin. You will be amazed at what you can do. I love that they have their own beachfront and a separate pool for adults and kids...More
- Journey827557
If you want a nice relax place to visit, you should try Harrah’s Laughlin. You will be amazed at what you can do. I love that they have their own beachfront and a separate pool for adults and kids. A lot of eating area. You have to try the Range Steakhouse. They also have fast food areas (Smashburger, Pizza, Cinnabon and Juice bar.
Great customer satisfaction
Harrah's Laughlin
Have not used the hotel yet but the casino is above and beyond expected the cashiers are friendly and great security drinks are delivered quickly and the machines are loose and fun to play casino is...More
- Rob54880
Have not used the hotel yet but the casino is above and beyond expected the cashiers are friendly and great security drinks are delivered quickly and the machines are loose and fun to play casino is clean and easy to navigate
Kiosk Check In - Not Good
Harrah's Laughlin
The kiosk check in is terrible. No person to talk if you want a certain floor, distance to elevator or noise from elevator or ice machine. A room is pre assigned. If you do not like what is given...More
- 139geraldf
The kiosk check in is terrible. No person to talk if you want a certain floor, distance to elevator or noise from elevator or ice machine. A room is pre assigned. If you do not like what is given, you have to talk to a person anyway.Room was a king bed with pillow top mattress. The pillow top was not that comfortable. The room badly needs updating - especially the bathroom (shower/tub).Casino machines not up to date and you WILL NOT WIN!!!
Harrah's Laughlin
Tripadvisor rating for this property
At Harrah's Again. Great as always
This time we were in the middle tower. A little retro, but so nice. Like the first time I was there 5 years ago before the rooms were upgraded. What I loved best was the fact that we were on an upper...More
Jill T
This time we were in the middle tower. A little retro, but so nice. Like the first time I was there 5 years ago before the rooms were upgraded. What I loved best was the fact that we were on an upper floor higher than the spotlights. Was able to leave the curtains open all night and bask in the moonlight. Soo nice!
Tripadvisor rating for this property
Comical Spa Experience
The advertisement pictures online (specifically of the rooms and spa) do NOT accurately depict what you receive when you arrive. Overall, the majority of the employees were friendly which off sets...More
Chad D
The advertisement pictures online (specifically of the rooms and spa) do NOT accurately depict what you receive when you arrive. Overall, the majority of the employees were friendly which off sets the cosmetic appearance. I would certainly NEVER recommend the spa experience to any family members or friends. I would highly recommend improvement in this area or to get rid of the spa all together. I booked an 80min wrap for my sister and 80min massage for myself. We arrived 40min prior to our appointment and were told there were not any services we could enjoy such as a sauna or steam room. In my opinion these are bare minimum when visiting a SPA but I was ok with it due to the fact I did not do my research in this area prior to booking our services and whether these options were offered or not. I suppose I just assumed all Spa prices were inflated to cover amenities such as sauna/steam room. My sister and I grabbed a drink downstairs and arrived right on time for our appointments for the second time. My sister went back first for her body wrap. Then the masseuse who was very kind came over to me. She asked if I needed to use the restroom, I replied that I might as well try. She showed me to the restroom and told me they were waiting on toilet paper but pointed to the box of Kleenex tissue and told me I could use those....Luckily I did not have to use the restroom that badly. I walked out of the restroom and over to my masseuse who was standing by the reception desk. She then held open the door (where we entered the spa) and didn't say a word. I looked at her and the receptionist kindly told me to "follow her". I walked out of the actual spa and we took the elevator down to the pool area. The masseuse told me we would be going down to the pool area for my massage. At this point I was slightly nervous I booked a poolside massage. I continue to follow her out of the elevator once we arrive to the pool level and she leads me to this janitorial looking room underneath a staircase in a corner. I will be honest, if it was a male masseuse I would have refused services. The room was tiny, it was a complete joke, especially in comparison to the advertisement photos online. The masseuse herself was very kind, massage was average. After the services, the elevator was full so we took the stairs back up to the actual Spa. I went to pay for both of our services and out of respect for the employees tipped 20% for each of them. The receptionist told me because I didn't have
Tripadvisor rating for this property
Place to Visit
If you want a nice relax place to visit, you should try Harrah’s Laughlin. You will be amazed at what you can do. I love that they have their own beachfront and a separate pool for adults and kids...More
Journey827557
If you want a nice relax place to visit, you should try Harrah’s Laughlin. You will be amazed at what you can do. I love that they have their own beachfront and a separate pool for adults and kids. A lot of eating area. You have to try the Range Steakhouse. They also have fast food areas (Smashburger, Pizza, Cinnabon and Juice bar.
Tripadvisor rating for this property
Great customer satisfaction
Have not used the hotel yet but the casino is above and beyond expected the cashiers are friendly and great security drinks are delivered quickly and the machines are loose and fun to play casino is...More
Rob54880
Have not used the hotel yet but the casino is above and beyond expected the cashiers are friendly and great security drinks are delivered quickly and the machines are loose and fun to play casino is clean and easy to navigate
Tripadvisor rating for this property
Kiosk Check In - Not Good
The kiosk check in is terrible. No person to talk if you want a certain floor, distance to elevator or noise from elevator or ice machine. A room is pre assigned. If you do not like what is given...More
139geraldf
The kiosk check in is terrible. No person to talk if you want a certain floor, distance to elevator or noise from elevator or ice machine. A room is pre assigned. If you do not like what is given, you have to talk to a person anyway.Room was a king bed with pillow top mattress. The pillow top was not that comfortable. The room badly needs updating - especially the bathroom (shower/tub).Casino machines not up to date and you WILL NOT WIN!!!