Harrah's Laughlin Hotel & Casino

I am Marine Corp Combat Veteran, I can not believe this hotel does not care about COVID-19 health checks. The issue is that there is so many doors you can go thru to get in to this hotel and they are not monitoring them. The main entrance to hotel, they do check you if you are staying as hotel guests but that is only if you get in lane to check in for hotel. My family of six was Disgusted at the fact this hotel does not care about the CONVID-19. We are now going to be test when we get home to Las Vegas, NV to make sure we did not get it. As a family man and Combat veteran I am telling everyone to stay was from this Casino and hotel. Caesar hotel administration needs to address this issue. For spending over 500.00 on a one night stay in 2 queen bed suite on top floor. You think you will be treat better and feel that you are safe in hotel and casino. I will also say they are not adhering to the 50% rule either. Harrah’s Laughlin an Nevada is not worth the money and the time due to they do not care about the disease. They are more concerned about making money to put back in your pockets. We give this hotel and casino a F rating

The best, courteous and just friendly Nice hotel Highly recommended and I highly suggest to upgrade to a river viewBreathtaking Even though COVID has played a big part of being able to experience the Full Experience, they did everything to help overcome some of the inconveniences

We were on a package from Minneapolis. Masks required on the plane, and temps were taken before boarding. We did get a snack on the plane. Temp taken again when entering the hotel before receiving our room keys. We had rooms in the South Tower. Rooms were nice and spacious, and very clean. Loved the walk in shower. Beds were comfortable. Room service daily. Only recommendation is to put a full length mirror in the rooms. Arrived on a Thursday evening. Casino was very crowded, but did not have a lot of the table games open. When I asked, I was told they only have more dealers working Friday - Sunday. Sunday evening they had lots of tables open, but the weekend crowd had left and it was dead. When a player leaves a table, that area and chair are sanitized before another play can sit down. Not every place in Laughlin does this and I appreciated it. Masks required at all times. Although we didn't have any luck gambling there, we had a good stay, and I would come back.

We were very pleased with our stay at Harrah's. The room was spacious, clean and comfortable. Check in was a breeze and customer service was outstanding. Check out was easy as well. We had a couple requests while there that were taken care of immediately. Would definitely book again.

Do not accept a room in the North Tower. 32" TV hung haphazardly on wall with several cords protruding from behind the TV and the plug in cord hanging in full view down the wall to the plug in receptacle. Not sure the the carpet had been given any more than a cursory sweep and BR floor had debris on it. Not much confidence in it having been disinfected.. No coffee pot. Rewards cage excellent. Mgr. was what all employees should be; courteous, knowledgeable and very helpful.