We have been going to Laughlin, NV for 4 years and we always stay at Harrahs. The room was dirty, towels were stained, AC didn't work that great and the adult pool was closed. 1 restaurant open, the Beach Cafe, which is ok for breakfast, and with covid, seats were limited and unless you were VIP, you were waiting. Most of the restaurants rolled up the sidewalk at 8pm or 9 during the week.When we went to complain. About our dirty room,, the girl was rude and not accommodating. We spoke with a manager and she was more helpful and pleasant. We were very disappointed this year, and I do not think we will return to Harrahs.