Louisiana Downs Casino, Racing & Entertainment

I needed some alone time. The respect of privacy and solitude when playing a slot machine in a casino was just the place.

Room smelled like it was a smoking room at one point. The bathtub was clogged and all the furniture that had fabric was stained. Overall I felt dirty just being in there. It was late and I was tired so I didn’t ask for another room. That’s on me. The staff at the counter were very nice.

Booked my room online. Was asked about early check-in with no mention of additional fees for such. I did not use a "free room" comp, but paid regular online room rates and fees. Upon arriving for the selected early check-in, was informed there was an additional fee. Later found out that fee was a recent addition to property procedures only after I had already booked my stay. Vending machines throughout the hotel room floors were nonfunctional. Had to go back down to the gift shop to purchase a bottle of water. Remove the Pepsi machines if Pepsi cannot service and maintain them and get a different vendor in place. No bottled water or other drinks, and broken ice machines in multiple places. Frustrating.

8-7-2020-Sat a machine ordered a drink, was told cocktail waitress would be around.An Employee, mid-forties told (yes, I was wearing a mask) I had to keep my mask on. Istarted to light a cigarette, Hmmm-Guess what? I had to take off my mask off. This same employee came running up to me like a bat outta hell, "Don't make to tell you again" Her voice was down talking-agressive and down right abusive. I then cashed out and left-And no the Cockatail waitress never came around. LOL -Bill Harrah would be turning over in his gave. His number one priority was Customer Service. Yep-won't be back!

Haven’t been there in years. Let me say it’s a far cry from what it used to be. The slots they have are old and tight. If you’re used to Vegas slots you might as well walk away. All the flashy slots are gone and all that’s left are slots from 30 years ago. I’m not sure why they took them out. You might find one or two “newer” machines but they are usually taken. Anyway, to say the experience was bad is an understatement.