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Harrah's Louisiana Downs Reviews

 

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Harrah's Louisiana Downs Reviews
Average Tripadvisor rating for Harrah's Louisiana Downs
Average Rating Based on 3091 reviews
Harrah's Louisiana Downs
Almost A Good Stay....Almost
Harrah's Louisiana Downs
Room smelled like it was a smoking room at one point. The bathtub was clogged and all the furniture that had fabric was stained. Overall I felt dirty just being in there. It was late and I was tired...More
- rusty17950
Room smelled like it was a smoking room at one point. The bathtub was clogged and all the furniture that had fabric was stained. Overall I felt dirty just being in there. It was late and I was tired so I didn’t ask for another room. That’s on me. The staff at the counter were very nice.
Could use some improvements
Harrah's Louisiana Downs
Booked my room online. Was asked about early check-in with no mention of additional fees for such. I did not use a "free room" comp, but paid regular online room rates and fees. Upon arriving for...More
- KimberlyP82065
Booked my room online. Was asked about early check-in with no mention of additional fees for such. I did not use a "free room" comp, but paid regular online room rates and fees. Upon arriving for the selected early check-in, was informed there was an additional fee. Later found out that fee was a recent addition to property procedures only after I had already booked my stay. Vending machines throughout the hotel room floors were nonfunctional. Had to go back down to the gift shop to purchase a bottle of water. Remove the Pepsi machines if Pepsi cannot service and maintain them and get a different vendor in place. No bottled water or other drinks, and broken ice machines in multiple places. Frustrating.
Never Again-Don't waste your time
Harrah's Louisiana Downs
8-7-2020-Sat a machine ordered a drink, was told cocktail waitress would be around.An Employee, mid-forties told (yes, I was wearing a mask) I had to keep my mask on. Istarted to light a cigarette...More
- savvylady44
8-7-2020-Sat a machine ordered a drink, was told cocktail waitress would be around.An Employee, mid-forties told (yes, I was wearing a mask) I had to keep my mask on. Istarted to light a cigarette, Hmmm-Guess what? I had to take off my mask off. This same employee came running up to me like a bat outta hell, "Don't make to tell you again" Her voice was down talking-agressive and down right abusive. I then cashed out and left-And no the Cockatail waitress never came around. LOL -Bill Harrah would be turning over in his gave. His number one priority was Customer Service. Yep-won't be back!
Slots are a joke; old and tight
Harrah's Louisiana Downs
Haven’t been there in years. Let me say it’s a far cry from what it used to be. The slots they have are old and tight. If you’re used to Vegas slots you might as well walk away. All the flashy slots...More
- johnfD8788JJ
Haven’t been there in years. Let me say it’s a far cry from what it used to be. The slots they have are old and tight. If you’re used to Vegas slots you might as well walk away. All the flashy slots are gone and all that’s left are slots from 30 years ago. I’m not sure why they took them out. You might find one or two “newer” machines but they are usually taken. Anyway, to say the experience was bad is an understatement.
Valentine Weekend Visit
Harrah's Louisiana Downs
Louisiana Downs is primarily a Racino (Slots Casino and Horse Racing). There is also no Company Hotel on the premises. Great Food and Drinks and a variety of new Slots Machines. If you like Horse...More
- williamcX5982SM
Louisiana Downs is primarily a Racino (Slots Casino and Horse Racing). There is also no Company Hotel on the premises. Great Food and Drinks and a variety of new Slots Machines. If you like Horse Racing and Slots, then this is the place to visit. Ample Dining is available. The staff at both the Casino and Racing Venue is very courteous and do everything to make your visit a memorable one.
Harrah's Louisiana Downs
Tripadvisor rating for this property
Almost A Good Stay....Almost
Room smelled like it was a smoking room at one point. The bathtub was clogged and all the furniture that had fabric was stained. Overall I felt dirty just being in there. It was late and I was tired...More
rusty17950
Room smelled like it was a smoking room at one point. The bathtub was clogged and all the furniture that had fabric was stained. Overall I felt dirty just being in there. It was late and I was tired so I didn’t ask for another room. That’s on me. The staff at the counter were very nice.
Tripadvisor rating for this property
Could use some improvements
Booked my room online. Was asked about early check-in with no mention of additional fees for such. I did not use a "free room" comp, but paid regular online room rates and fees. Upon arriving for...More
KimberlyP82065
Booked my room online. Was asked about early check-in with no mention of additional fees for such. I did not use a "free room" comp, but paid regular online room rates and fees. Upon arriving for the selected early check-in, was informed there was an additional fee. Later found out that fee was a recent addition to property procedures only after I had already booked my stay. Vending machines throughout the hotel room floors were nonfunctional. Had to go back down to the gift shop to purchase a bottle of water. Remove the Pepsi machines if Pepsi cannot service and maintain them and get a different vendor in place. No bottled water or other drinks, and broken ice machines in multiple places. Frustrating.
Tripadvisor rating for this property
Never Again-Don't waste your time
8-7-2020-Sat a machine ordered a drink, was told cocktail waitress would be around.An Employee, mid-forties told (yes, I was wearing a mask) I had to keep my mask on. Istarted to light a cigarette...More
savvylady44
8-7-2020-Sat a machine ordered a drink, was told cocktail waitress would be around.An Employee, mid-forties told (yes, I was wearing a mask) I had to keep my mask on. Istarted to light a cigarette, Hmmm-Guess what? I had to take off my mask off. This same employee came running up to me like a bat outta hell, "Don't make to tell you again" Her voice was down talking-agressive and down right abusive. I then cashed out and left-And no the Cockatail waitress never came around. LOL -Bill Harrah would be turning over in his gave. His number one priority was Customer Service. Yep-won't be back!
Tripadvisor rating for this property
Slots are a joke; old and tight
Haven’t been there in years. Let me say it’s a far cry from what it used to be. The slots they have are old and tight. If you’re used to Vegas slots you might as well walk away. All the flashy slots...More
johnfD8788JJ
Haven’t been there in years. Let me say it’s a far cry from what it used to be. The slots they have are old and tight. If you’re used to Vegas slots you might as well walk away. All the flashy slots are gone and all that’s left are slots from 30 years ago. I’m not sure why they took them out. You might find one or two “newer” machines but they are usually taken. Anyway, to say the experience was bad is an understatement.
Tripadvisor rating for this property
Valentine Weekend Visit
Louisiana Downs is primarily a Racino (Slots Casino and Horse Racing). There is also no Company Hotel on the premises. Great Food and Drinks and a variety of new Slots Machines. If you like Horse...More
williamcX5982SM
Louisiana Downs is primarily a Racino (Slots Casino and Horse Racing). There is also no Company Hotel on the premises. Great Food and Drinks and a variety of new Slots Machines. If you like Horse Racing and Slots, then this is the place to visit. Ample Dining is available. The staff at both the Casino and Racing Venue is very courteous and do everything to make your visit a memorable one.