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Harrah's Metropolis Reviews
Average Tripadvisor rating for Harrah's Metropolis
Average Rating Based on 3591 reviews
Harrah's Metropolis
Outdated and Dirty
Harrah's Metropolis
This hotel is so worn and dated. The website is very misleading. The rooms are very outdated with moldy smelling carpet. Our room cost was nearly $300. We stayed in a pristine bed and breakfast...More
- Catbrown50
This hotel is so worn and dated. The website is very misleading. The rooms are very outdated with moldy smelling carpet. Our room cost was nearly $300. We stayed in a pristine bed and breakfast in Paducah the night before for much less money. I'm sure in it's day this was a big deal to this little community. Now it's a sad place. The casino was super small again the website was misleading. Upon arrival my first instinct was to run. The bedding and bathroom appeared clean so we decided to suck it up and stay. The furniture in the room was super dusty. Our "river view" room was looking our a dirty window at AC units and a bright casino sign. On a positive note the staff that we interacted with were all helpful and friendly. The restaurant was very mediocre at best but our server was vert attentive.
Fun…Food..Friends!
Harrah's Metropolis
Our Host Misty Warren is the most thoughtful, hardworking and accommodating host at Metropolis. We can always count on her to book our rooms last minute. She is amazing. Bridges dining is wonderful...More
- Zeegurl
Our Host Misty Warren is the most thoughtful, hardworking and accommodating host at Metropolis. We can always count on her to book our rooms last minute. She is amazing. Bridges dining is wonderful and all the hosts on the floor are very personable. The ribeye steak is one of the best steaks I’ve had. Even though I live two hours away, I would rather spend my time at this casino since they have so many games much better food and everyone is so nice!
Fun getaway weekend
Harrah's Metropolis
This was our first visit to Metropolis. The drive from Nashville is just over 2 hours and an easy one. Having never been here before, we didn't quite know what to expect, but we were pleasantly...More
- Iluvlabbies
This was our first visit to Metropolis. The drive from Nashville is just over 2 hours and an easy one. Having never been here before, we didn't quite know what to expect, but we were pleasantly surprised.The Harrah's Metropolis is an older hotel that has undergone renovations. It has a nice large entrance and porte-cochere to check in, get a cart, and unload. There is plenty of free parking in two lots. Rooms are large, clean and have air dryers, large TVs, coffee maker, safe, Wi-Fi, and José Eber toiletries. Hallway carpets have seen better days, but they keep the hotel clean as a whistle.Bridges Landing restaurant is on site and there is a sandwich shop in the casino. Best to make reservations for Bridges. The is a small sundries shop for essentials and souvenirs. No pool or spa on site.The town has plenty of fast food options. Best restaurants off site are Corovino Italian and Fat Edd's for roadhouse fare. Both are walking distance from the hotel.The casino is a decent size with plenty of slots and table games. There is no Laurel Lounge and they do not provide comps for drink tickets. Servers are attentive, though, and walking around with water, soft drinks. There is a bar with sports on for those who want a break from gaming. Staff are all friendly and helpful. You must scan you ID to enter the casino: they enforce this.Town of Metropolis is a slice of Americana. Since it's the home of Superman, the town Square proudly has giant statue of the Man of Steel, which is a great photo opportunity. The town also has a statue of Lois Lane and the Daily Planet globe. Don't miss the Super Museum.Overall, our weekend getaway was a success. We are planning to come back in the fall for golf at Kentucky Dam GC (maybe the weather will cooperate then.)
Big let down
Harrah's Metropolis
Room with view of river was nice, but not worth the price. $15.00 Resort fee, for what? Restaurant was closed on Monday. Room was clean but outdated, and even though listed as a non smoking, you...More
- Tish G
Room with view of river was nice, but not worth the price. $15.00 Resort fee, for what? Restaurant was closed on Monday. Room was clean but outdated, and even though listed as a non smoking, you can still smell the old smoke.
Huge Let Down
Harrah's Metropolis
So, we drove from Memphis, TN to Metropolis, Il. We were told we could check in at 3:00 p.m. but upon arrival, I was told check in was not until 4:00 p.m. We were really interested in the Superman...More
- brendalJ5719CF
So, we drove from Memphis, TN to Metropolis, Il. We were told we could check in at 3:00 p.m. but upon arrival, I was told check in was not until 4:00 p.m. We were really interested in the Superman store but noticed there was a Harrah's casino. We read all the reviews before making our reservation and thought we would give it a try anyway because you just can't be sure about reviews sometimes. Well, I have to say, the reviews are spot on. While we didn't have an issue with our room, we did have issues elsewhere. The room was as expected, and it was actually a nice room. The front desk staff, very unfriendly. The Casino staff treats you as if you're a moron. You still have to wear a mask and you have to scan your driver's license before you enter. The Casino does not give you free drinks while you are gambling, and you cannot smoke in the casino. We are both cigar smokers but could not enjoy our stogies while we gambled. Thinking we would at least receive free drinks while gambling we ordered two beers only to hear "that will be 9.56 (not exact change amount but it was almost 10.00). Looking around we couldn't help but wonder how these people could afford to just give their money to this casino because that's exactly what you do. These machines are so tight, I can now see how this hotel is surviving in this area. Needless to say, we will not be back. As a matter of fact, we had two nights reserved and left after the first night. No sense leaving our hard-earned money to a place that can't even give you free drinks. Not only that, but their buffet is also closed and the only restaurant that "might" serve breakfast doesn't open until 10:00 a.m. If you are an early riser a really good place for breakfast is called Yesterday's. They have excellent hash browns and very friendly wait staff.
Harrah's Metropolis
Tripadvisor rating for this property
Outdated and Dirty
This hotel is so worn and dated. The website is very misleading. The rooms are very outdated with moldy smelling carpet. Our room cost was nearly $300. We stayed in a pristine bed and breakfast...More
Catbrown50
This hotel is so worn and dated. The website is very misleading. The rooms are very outdated with moldy smelling carpet. Our room cost was nearly $300. We stayed in a pristine bed and breakfast in Paducah the night before for much less money. I'm sure in it's day this was a big deal to this little community. Now it's a sad place. The casino was super small again the website was misleading. Upon arrival my first instinct was to run. The bedding and bathroom appeared clean so we decided to suck it up and stay. The furniture in the room was super dusty. Our "river view" room was looking our a dirty window at AC units and a bright casino sign. On a positive note the staff that we interacted with were all helpful and friendly. The restaurant was very mediocre at best but our server was vert attentive.
Tripadvisor rating for this property
Fun…Food..Friends!
Our Host Misty Warren is the most thoughtful, hardworking and accommodating host at Metropolis. We can always count on her to book our rooms last minute. She is amazing. Bridges dining is wonderful...More
Zeegurl
Our Host Misty Warren is the most thoughtful, hardworking and accommodating host at Metropolis. We can always count on her to book our rooms last minute. She is amazing. Bridges dining is wonderful and all the hosts on the floor are very personable. The ribeye steak is one of the best steaks I’ve had. Even though I live two hours away, I would rather spend my time at this casino since they have so many games much better food and everyone is so nice!
Tripadvisor rating for this property
Fun getaway weekend
This was our first visit to Metropolis. The drive from Nashville is just over 2 hours and an easy one. Having never been here before, we didn't quite know what to expect, but we were pleasantly...More
Iluvlabbies
This was our first visit to Metropolis. The drive from Nashville is just over 2 hours and an easy one. Having never been here before, we didn't quite know what to expect, but we were pleasantly surprised.The Harrah's Metropolis is an older hotel that has undergone renovations. It has a nice large entrance and porte-cochere to check in, get a cart, and unload. There is plenty of free parking in two lots. Rooms are large, clean and have air dryers, large TVs, coffee maker, safe, Wi-Fi, and José Eber toiletries. Hallway carpets have seen better days, but they keep the hotel clean as a whistle.Bridges Landing restaurant is on site and there is a sandwich shop in the casino. Best to make reservations for Bridges. The is a small sundries shop for essentials and souvenirs. No pool or spa on site.The town has plenty of fast food options. Best restaurants off site are Corovino Italian and Fat Edd's for roadhouse fare. Both are walking distance from the hotel.The casino is a decent size with plenty of slots and table games. There is no Laurel Lounge and they do not provide comps for drink tickets. Servers are attentive, though, and walking around with water, soft drinks. There is a bar with sports on for those who want a break from gaming. Staff are all friendly and helpful. You must scan you ID to enter the casino: they enforce this.Town of Metropolis is a slice of Americana. Since it's the home of Superman, the town Square proudly has giant statue of the Man of Steel, which is a great photo opportunity. The town also has a statue of Lois Lane and the Daily Planet globe. Don't miss the Super Museum.Overall, our weekend getaway was a success. We are planning to come back in the fall for golf at Kentucky Dam GC (maybe the weather will cooperate then.)
Tripadvisor rating for this property
Big let down
Room with view of river was nice, but not worth the price. $15.00 Resort fee, for what? Restaurant was closed on Monday. Room was clean but outdated, and even though listed as a non smoking, you...More
Tish G
Room with view of river was nice, but not worth the price. $15.00 Resort fee, for what? Restaurant was closed on Monday. Room was clean but outdated, and even though listed as a non smoking, you can still smell the old smoke.
Tripadvisor rating for this property
Huge Let Down
So, we drove from Memphis, TN to Metropolis, Il. We were told we could check in at 3:00 p.m. but upon arrival, I was told check in was not until 4:00 p.m. We were really interested in the Superman...More
brendalJ5719CF
So, we drove from Memphis, TN to Metropolis, Il. We were told we could check in at 3:00 p.m. but upon arrival, I was told check in was not until 4:00 p.m. We were really interested in the Superman store but noticed there was a Harrah's casino. We read all the reviews before making our reservation and thought we would give it a try anyway because you just can't be sure about reviews sometimes. Well, I have to say, the reviews are spot on. While we didn't have an issue with our room, we did have issues elsewhere. The room was as expected, and it was actually a nice room. The front desk staff, very unfriendly. The Casino staff treats you as if you're a moron. You still have to wear a mask and you have to scan your driver's license before you enter. The Casino does not give you free drinks while you are gambling, and you cannot smoke in the casino. We are both cigar smokers but could not enjoy our stogies while we gambled. Thinking we would at least receive free drinks while gambling we ordered two beers only to hear "that will be 9.56 (not exact change amount but it was almost 10.00). Looking around we couldn't help but wonder how these people could afford to just give their money to this casino because that's exactly what you do. These machines are so tight, I can now see how this hotel is surviving in this area. Needless to say, we will not be back. As a matter of fact, we had two nights reserved and left after the first night. No sense leaving our hard-earned money to a place that can't even give you free drinks. Not only that, but their buffet is also closed and the only restaurant that "might" serve breakfast doesn't open until 10:00 a.m. If you are an early riser a really good place for breakfast is called Yesterday's. They have excellent hash browns and very friendly wait staff.