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Harrah's New Orleans

 

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Harrah's New Orleans
Average Tripadvisor rating for Harrah's New Orleans
Average Rating Based on 8782 reviews
Harrah's New Orleans
Love Harrahs NOLA
Harrah's New Orleans
The Harrahs hotel is pretty, clean and has comfy beds with a great view. The gaming is fun and you even win some! A great variety of yummy restaurants are available. Cocktail service is good and the...More
- diamiknels
The Harrahs hotel is pretty, clean and has comfy beds with a great view. The gaming is fun and you even win some! A great variety of yummy restaurants are available. Cocktail service is good and the staff is friendly. We are made to feel welcomed and try to come once a month. It's our favorite!!! We also really enjoy the Palm/Laurel Lounge as this perk sets Ceasars apart from all others making it the BEST. Hoping things don't change as the new owners begin to evolve.
Trip with friends
Harrah's New Orleans
Harrahs New Orleans was supposed to be an enjoyable trip. Too much confusion. And my players card didn't recognize my name attached to the card so we did not get out discount on the room. The...More
- Curious216279
Harrahs New Orleans was supposed to be an enjoyable trip. Too much confusion. And my players card didn't recognize my name attached to the card so we did not get out discount on the room. The hotel couldn't fix it and I had spinal surgery so I couldnt go all the way back to the casino to get it straightened out
Exciting New Orleans
Harrah's New Orleans
There is no place like this city!!! I enjoyed the places where the locals go and I love the tourist spots. New Orleans food and hospitality will keep you coming back. Harrah's is one of the best...More
- 745beverlyp
There is no place like this city!!! I enjoyed the places where the locals go and I love the tourist spots. New Orleans food and hospitality will keep you coming back. Harrah's is one of the best hotels... First you are greetedlike a celebrity, rooms are clean and the best. I love this place to feel comfortable.
Great getaway
Harrah's New Orleans
My room was very nice. I enjoyed the restaurants the food was great and the staff was really nice. Didn't hit any jackpots but I enjoyed trying. Getting on in the city was nice great shopping areas...More
- TrailBlazer614504
My room was very nice. I enjoyed the restaurants the food was great and the staff was really nice. Didn't hit any jackpots but I enjoyed trying. Getting on in the city was nice great shopping areas nearby.
Disappointed that the hotel didn't extend itself in a "pinch"
Harrah's New Orleans
Seven Stars player. Booked a 2-night room with wife, seven stars in her own right. Had a late Thursday night arrival from Atlanta (flight in at midnight, hotel arrival about 1a).At the last...More
- hdporter
Seven Stars player. Booked a 2-night room with wife, seven stars in her own right. Had a late Thursday night arrival from Atlanta (flight in at midnight, hotel arrival about 1a).At the last minute, my wife took ill. Cancelled her itinerary with $200 penalty. I honestly didn't think about our hotel reservation; but, frankly, as a Caesars player I've been horribly spoiled by accommodation when there have been modest problems over the 20 years I've played at their properties. (So, maybe Caesars has set the bar a bit high when it comes to my expectation.)I arrived solo at the hotel, anxious to check in and fall into bed. They asked where Bev was, and when I explained, they said they couldn't honor the reservation. (And the desk agent actually stopped her comments right there ... for a couple of minutes I thought they were telling me I was entirely SOL on a room that night!)When I pushed back, she explained that both guests had to be present for a room booked under 2 accounts. It was only then that she offered to see what she could book for me alone. With few rooms remaining in the hotel at that point, she said I didn't qualify for one but that she could put me up down the street at the Hilton.So, I understand the "letter of the law" here and normally would be fine. But I was exhausted and didn't relish moving my car or schlepping my bag. There was a Harrah's room that had been held for us that, at 1am, was most likely to now go empty. Under the circumstances, I ask of both her and the night manager if I could be checked in just for the one night, and then relocated to the Hilton for the 2nd night ... noting that I'd be extraordinarily appreciative. I received a hard, cold, "no can do" in return.Had this been earlier in the evening, I expect a call to my casino host would have found accommodation of the request (in fact, I expect I would have been checked in for the full two nights at Harrah's). However, I'm not such a prima dona that I'm going to make that call at 1:30a.So this hardly rates among my most unfortunate moments. It's simply disappointing; takes Harrah's NOLA down a notch in my esteem.I love the casino; the hotel itself is exceptional. But, to borrow a phrase from Caesars, the hotel didn't earn my "A" this trip.
Harrah's New Orleans
Tripadvisor rating for this property
Love Harrahs NOLA
The Harrahs hotel is pretty, clean and has comfy beds with a great view. The gaming is fun and you even win some! A great variety of yummy restaurants are available. Cocktail service is good and the...More
diamiknels
The Harrahs hotel is pretty, clean and has comfy beds with a great view. The gaming is fun and you even win some! A great variety of yummy restaurants are available. Cocktail service is good and the staff is friendly. We are made to feel welcomed and try to come once a month. It's our favorite!!! We also really enjoy the Palm/Laurel Lounge as this perk sets Ceasars apart from all others making it the BEST. Hoping things don't change as the new owners begin to evolve.
Tripadvisor rating for this property
Trip with friends
Harrahs New Orleans was supposed to be an enjoyable trip. Too much confusion. And my players card didn't recognize my name attached to the card so we did not get out discount on the room. The...More
Curious216279
Harrahs New Orleans was supposed to be an enjoyable trip. Too much confusion. And my players card didn't recognize my name attached to the card so we did not get out discount on the room. The hotel couldn't fix it and I had spinal surgery so I couldnt go all the way back to the casino to get it straightened out
Tripadvisor rating for this property
Exciting New Orleans
There is no place like this city!!! I enjoyed the places where the locals go and I love the tourist spots. New Orleans food and hospitality will keep you coming back. Harrah's is one of the best...More
745beverlyp
There is no place like this city!!! I enjoyed the places where the locals go and I love the tourist spots. New Orleans food and hospitality will keep you coming back. Harrah's is one of the best hotels... First you are greetedlike a celebrity, rooms are clean and the best. I love this place to feel comfortable.
Tripadvisor rating for this property
Great getaway
My room was very nice. I enjoyed the restaurants the food was great and the staff was really nice. Didn't hit any jackpots but I enjoyed trying. Getting on in the city was nice great shopping areas...More
TrailBlazer614504
My room was very nice. I enjoyed the restaurants the food was great and the staff was really nice. Didn't hit any jackpots but I enjoyed trying. Getting on in the city was nice great shopping areas nearby.
Tripadvisor rating for this property
Disappointed that the hotel didn't extend itself in a "pinch"
Seven Stars player. Booked a 2-night room with wife, seven stars in her own right. Had a late Thursday night arrival from Atlanta (flight in at midnight, hotel arrival about 1a).At the last...More
hdporter
Seven Stars player. Booked a 2-night room with wife, seven stars in her own right. Had a late Thursday night arrival from Atlanta (flight in at midnight, hotel arrival about 1a).At the last minute, my wife took ill. Cancelled her itinerary with $200 penalty. I honestly didn't think about our hotel reservation; but, frankly, as a Caesars player I've been horribly spoiled by accommodation when there have been modest problems over the 20 years I've played at their properties. (So, maybe Caesars has set the bar a bit high when it comes to my expectation.)I arrived solo at the hotel, anxious to check in and fall into bed. They asked where Bev was, and when I explained, they said they couldn't honor the reservation. (And the desk agent actually stopped her comments right there ... for a couple of minutes I thought they were telling me I was entirely SOL on a room that night!)When I pushed back, she explained that both guests had to be present for a room booked under 2 accounts. It was only then that she offered to see what she could book for me alone. With few rooms remaining in the hotel at that point, she said I didn't qualify for one but that she could put me up down the street at the Hilton.So, I understand the "letter of the law" here and normally would be fine. But I was exhausted and didn't relish moving my car or schlepping my bag. There was a Harrah's room that had been held for us that, at 1am, was most likely to now go empty. Under the circumstances, I ask of both her and the night manager if I could be checked in just for the one night, and then relocated to the Hilton for the 2nd night ... noting that I'd be extraordinarily appreciative. I received a hard, cold, "no can do" in return.Had this been earlier in the evening, I expect a call to my casino host would have found accommodation of the request (in fact, I expect I would have been checked in for the full two nights at Harrah's). However, I'm not such a prima dona that I'm going to make that call at 1:30a.So this hardly rates among my most unfortunate moments. It's simply disappointing; takes Harrah's NOLA down a notch in my esteem.I love the casino; the hotel itself is exceptional. But, to borrow a phrase from Caesars, the hotel didn't earn my "A" this trip.