Harrah's New Orleans Hotel & Casino

I had a great stay at this hotel where my room was upgraded to a suite due to a discrepancy with my original check in time. The hotel is separated from the casino which I thought was better because you didn't have to worry about that heavy traffic. Pleasant staff and very clean establishment.

The hotel itself is outstanding, rooms are great and nice area to be in, French Quarter. The only draw back is parking. I'm from California, and so when I travel, I'm driving my pick-up truck with camper shell. Due to my camper shell, it is to big to fit into the parking garage, which is limited to a little over 6 feet. Due to no parking, I had to utilize private parking lots on the streets. At first, I went to pay for 24 hours of parking, and the charge was $70 to 75. However, when I changed that to cover all 3 nights, the charge was $130. The problem is, with my players card or is parked in casino garage, it would of been free of charge. But due to my vehicle, I paid out of pocket to park.

I am so pleased with my stay a Harrah’s New Orleans. This is not my first stay but always very pleased with a beautiful view of the Mississippi River and close access all the city has to offer. Thank you .

Harrah’s New Orleans is a really nice hotel/casino. It’s convenient to the French Quarter - we walked everywhere we went. We stayed in one of their suites & loved it. We felt very comfortable with all the safety measures in place during COVID. Definitely recommend if you’re a gambler. We loved that the casino is mostly non-smoking. Will definitely be back.

I stayed at this hotel for my birthday 1/22-1/24. I hung up two of my nice jackets in the closet. Unintentionally, I left these items and called lost and found to retrieve them. After giving my room number, I was told that a blanket was found in there but not my coats (I did not travel with any blankets). I explained this and then asked if the closet was checked and received an attitude from the representative. He offered no solution or remorse and then hung up on me. Very displeased with Harrahs for this. I am 100% sure that my coats were left there and its nothing I can do about it.