Very disappointed with the lack of cleanliness, service, and overall experience. Starbucks service horrible and we never stay at the Harrahs in New Orleans again. We saw beautiful pictures and were so excited to stay. Wow we were really disappointed. Our carpets in our "deluxe" room were filthy, doors dirty, shower molded, and couch very dirty. Really shocking given this was a special trip with my family from California, Oregon, and Houston!