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Harrah's New Orleans Is Now Open

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Harrah's New Orleans

 

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Harrah's New Orleans
Average Tripadvisor rating for Harrah's Hotel New Orleans
Average Rating Based on 9390 reviews
Harrah's Hotel New Orleans
ROOM THEFT AND SECURITY CORRUPTION
Harrah's Hotel New Orleans
BE WARNED!!!! DO NOT STAY AT THIS HOTEL!!!! We will NEVER stay here again. We woke up at 4:30 am on 10/17/2020 to a man at the foot of our bed stealing cash & a very sentimental personal item from...More
- sumwash419
BE WARNED!!!! DO NOT STAY AT THIS HOTEL!!!! We will NEVER stay here again. We woke up at 4:30 am on 10/17/2020 to a man at the foot of our bed stealing cash & a very sentimental personal item from my purse. After MULTIPLE phone calls it took 20 minutes for hotel security to arrive. They DID NOT attempt to search access areas, nor did they call police. Instead they blamed us saying we must have left the door latch flipped over and door ajar so the man could enter our room. (NOT POSSIBLE, as we checked the door before bed). They also suggested we had lost a key and made us account for the keys in our possession. They advised us to not call 911, but instead the non-emergency New Orleans police number. We now believe they suggested this because they did not want to draw attention to the scene. We are certain that somehow this man had an “inside” connection as we were staying on the 21st floor and he managed to have elevator or stairwell, and obviously room access. This was probably not the first nor will it be the last time this will happen!!!!! We are so thankful we were unharmed during this incident but nevertheless traumatized by this frightening invasion. Do yourself a favor and DO NOT STAY AT Harrah’s!!!!!EDIT: We did not even get any sort of comp by the hotel for our stress, trauma, or losses. We had to fly out right after this incident and sadly very little was done to help us or make us feel like Harrah's even cared about our situation. Completely unacceptable as we are traumatized and heartbroken over the loss of the personal item that was stolen. The security supervisor and hotel management should be investigated as this was obviously a well planned invasion and will continue to happen until a thorough review is completed.
Wedding
Harrah's Hotel New Orleans
Had our wedding in Fulton square at the gazebo and followed with an amazing dinner at the Steakhouse. Can’t say enough how great the Harrahs staff were. Our wedding planner Lindsay was amazing and...More
- FishgrlMA
Had our wedding in Fulton square at the gazebo and followed with an amazing dinner at the Steakhouse. Can’t say enough how great the Harrahs staff were. Our wedding planner Lindsay was amazing and the food was extraordinary.
Good time!
Harrah's Hotel New Orleans
Awesome experience. Will continue to come here. Harrah's is by far my favorite hotel in the city of New Orleans. Always has a friendly staff,and clean rooms. They will cater to your every need. I...More
- jeffreysC1000AV
Awesome experience. Will continue to come here. Harrah's is by far my favorite hotel in the city of New Orleans. Always has a friendly staff,and clean rooms. They will cater to your every need. I highly recommend this hotel to anyone staying in the city of New Orleans.
Great vacation
Harrah's Hotel New Orleans
My first time here in New Orleans my husband and I stayed at Harrahs hotel and casino. We had a great time!!! The rooms were very nice the food was amazing and the customer service at Harrahs was...More
- Fays1125
My first time here in New Orleans my husband and I stayed at Harrahs hotel and casino. We had a great time!!! The rooms were very nice the food was amazing and the customer service at Harrahs was absolutely the best southern hospitality!!! We definitely recommend if your thinking of coming to New Orleans stay at the Harrahs hotel located downtown great location and excellent customer service. We will definitely come back and stay at Harrahs!!!
Very clean!
Harrah's Hotel New Orleans
Just back from a 5 night stay. King room was excellent no complaints. No Housekeeping but whatever you needed was brought up and left on your door. Masks were available. Wishing all the restaurants...More
- AmyY
Just back from a 5 night stay. King room was excellent no complaints. No Housekeeping but whatever you needed was brought up and left on your door. Masks were available. Wishing all the restaurants nearby were open but it is understandable!
Harrah's Hotel New Orleans
Tripadvisor rating for this property
ROOM THEFT AND SECURITY CORRUPTION
BE WARNED!!!! DO NOT STAY AT THIS HOTEL!!!! We will NEVER stay here again. We woke up at 4:30 am on 10/17/2020 to a man at the foot of our bed stealing cash & a very sentimental personal item from...More
sumwash419
BE WARNED!!!! DO NOT STAY AT THIS HOTEL!!!! We will NEVER stay here again. We woke up at 4:30 am on 10/17/2020 to a man at the foot of our bed stealing cash & a very sentimental personal item from my purse. After MULTIPLE phone calls it took 20 minutes for hotel security to arrive. They DID NOT attempt to search access areas, nor did they call police. Instead they blamed us saying we must have left the door latch flipped over and door ajar so the man could enter our room. (NOT POSSIBLE, as we checked the door before bed). They also suggested we had lost a key and made us account for the keys in our possession. They advised us to not call 911, but instead the non-emergency New Orleans police number. We now believe they suggested this because they did not want to draw attention to the scene. We are certain that somehow this man had an “inside” connection as we were staying on the 21st floor and he managed to have elevator or stairwell, and obviously room access. This was probably not the first nor will it be the last time this will happen!!!!! We are so thankful we were unharmed during this incident but nevertheless traumatized by this frightening invasion. Do yourself a favor and DO NOT STAY AT Harrah’s!!!!!EDIT: We did not even get any sort of comp by the hotel for our stress, trauma, or losses. We had to fly out right after this incident and sadly very little was done to help us or make us feel like Harrah's even cared about our situation. Completely unacceptable as we are traumatized and heartbroken over the loss of the personal item that was stolen. The security supervisor and hotel management should be investigated as this was obviously a well planned invasion and will continue to happen until a thorough review is completed.
Tripadvisor rating for this property
Wedding
Had our wedding in Fulton square at the gazebo and followed with an amazing dinner at the Steakhouse. Can’t say enough how great the Harrahs staff were. Our wedding planner Lindsay was amazing and...More
FishgrlMA
Had our wedding in Fulton square at the gazebo and followed with an amazing dinner at the Steakhouse. Can’t say enough how great the Harrahs staff were. Our wedding planner Lindsay was amazing and the food was extraordinary.
Tripadvisor rating for this property
Good time!
Awesome experience. Will continue to come here. Harrah's is by far my favorite hotel in the city of New Orleans. Always has a friendly staff,and clean rooms. They will cater to your every need. I...More
jeffreysC1000AV
Awesome experience. Will continue to come here. Harrah's is by far my favorite hotel in the city of New Orleans. Always has a friendly staff,and clean rooms. They will cater to your every need. I highly recommend this hotel to anyone staying in the city of New Orleans.
Tripadvisor rating for this property
Great vacation
My first time here in New Orleans my husband and I stayed at Harrahs hotel and casino. We had a great time!!! The rooms were very nice the food was amazing and the customer service at Harrahs was...More
Fays1125
My first time here in New Orleans my husband and I stayed at Harrahs hotel and casino. We had a great time!!! The rooms were very nice the food was amazing and the customer service at Harrahs was absolutely the best southern hospitality!!! We definitely recommend if your thinking of coming to New Orleans stay at the Harrahs hotel located downtown great location and excellent customer service. We will definitely come back and stay at Harrahs!!!
Tripadvisor rating for this property
Very clean!
Just back from a 5 night stay. King room was excellent no complaints. No Housekeeping but whatever you needed was brought up and left on your door. Masks were available. Wishing all the restaurants...More
AmyY
Just back from a 5 night stay. King room was excellent no complaints. No Housekeeping but whatever you needed was brought up and left on your door. Masks were available. Wishing all the restaurants nearby were open but it is understandable!