Harrah's New Orleans Hotel & Casino

We love staying here at the harrahs suite! We come at least every other month for a little get away, it’s nice clean and quite. I will say that I wish there were more amenities. There is no microwave, the lighting in the rooms are very dim, I highly suggest different lightings as it sets an almost depressing mood. Robes would also be beneficial considering the bath tub is the main ‘room attraction’, motivating / exciting hallway music, and lastly MORE CLOSET SPACE IS A MUST. There are no dressers, closet is small and half of it is taken up by the ironing board (a steamer would be super convenient as well). Mainly it was just the lighting, the place needs to be a bit more lively.

i was checked into a room that already had someone in it...this could have been very dangerous as popping into someone's room is alarming for both parties..think of all the possible bad things that could have resulted in this mistake, not given a real reason how this could occur. was upgrade to a 'SUITE' that had stained couches, dusty lamps, dirty carpet...called a gentleman named brandon to investigate and have not herd back...

Harrah's casino and hotel in New Orleans, we loved it ! It was so convenient, we have stayed a night at the Harrah's hotel, parking is free for members (to us its long story, we lost a parking pass, so we paid $30 for parking, it was not bad compare to the other public parking garages). Hotel room is clean, services was great, just let the front desk or the maid know what you need, the staffs at the front desk of the hotel was extreme nice and helpful as well as the staffs at the casino Casino is great, you can play slots indoor or outdoor. When you are tire of playing, if you want to stretch your legs and get some fresh air, you can walk along the Mississippi River Walk and visit the French Quarter.

BE WARNED!!!! DO NOT STAY AT THIS HOTEL!!!! We will NEVER stay here again. We woke up at 4:30 am on 10/17/2020 to a man at the foot of our bed stealing cash & a very sentimental personal item from my purse. After MULTIPLE phone calls it took 20 minutes for hotel security to arrive. They DID NOT attempt to search access areas, nor did they call police. Instead they blamed us saying we must have left the door latch flipped over and door ajar so the man could enter our room. (NOT POSSIBLE, as we checked the door before bed). They also suggested we had lost a key and made us account for the keys in our possession. They advised us to not call 911, but instead the non-emergency New Orleans police number. We now believe they suggested this because they did not want to draw attention to the scene. We are certain that somehow this man had an “inside” connection as we were staying on the 21st floor and he managed to have elevator or stairwell, and obviously room access. This was probably not the first nor will it be the last time this will happen!!!!! We are so thankful we were unharmed during this incident but nevertheless traumatized by this frightening invasion. Do yourself a favor and DO NOT STAY AT Harrah’s!!!!!EDIT: We did not even get any sort of comp by the hotel for our stress, trauma, or losses. We had to fly out right after this incident and sadly very little was done to help us or make us feel like Harrah's even cared about our situation. Completely unacceptable as we are traumatized and heartbroken over the loss of the personal item that was stolen. The security supervisor and hotel management should be investigated as this was obviously a well planned invasion and will continue to happen until a thorough review is completed.

Had our wedding in Fulton square at the gazebo and followed with an amazing dinner at the Steakhouse. Can’t say enough how great the Harrahs staff were. Our wedding planner Lindsay was amazing and the food was extraordinary.