Stayed at Harrah's NO for Christmas week and thought it would be helpful to clarify a few things we read before the trip based on our experience to shed light on what is true and not true. Some of these things concerned my wife but turned out to be unfounded in our view.Rooms are clean and functional. We had the suite with a connector which was a great setup. Bathrooms were clean and furniture was fine. A little dated but comparable to a mid-end Vegas or AC property (think Caesars AC older towers or Flamingo or Planet Hollywood). Perfectly fine for our needs; yours may differ.There is no housekeeping during your stay, which is common these days. They did bring us everything we needed in the way of towels, hangers, or anything else. They were a little short staffed (possibly due to holiday), but all our requests were met. Some reviews said the help was absent or unhelpful - we did not find this to be the case.Location is great, right downtown close to many attractions. There is a Ruth's Chris in the hotel, and a few restaurants in the casino. Under 21 cannot go to those. Some reviews said there were no restaurants around, which I don't agree with. Within a 10 minute walk there are numerous restaurants. 10 minute uber adds dozens more. Starbucks in the casino or a 8-10 minute walk. The mall is less than 10 minutes which has more fast restaurants. This was not an issue for us.Some reviews commented on trash pickup in the halls. Can confirm it does not appear there is daily trash pickup from the halls or common trash in the vending/ice area. On the 3rd day of our stay the trash was removed, so maybe it is a weekly or twice weekly thing. Either way, zero impact on our stay and would not classify the hotel as unkempt or anything similar.Would recommend the hotel for location and casino travelers if you want to see NO.