Harrah's New Orleans Hotel & Casino

I cannot say how wonderful the staff was at the hotel. The concierge was available and kept me in contact for any necessities I may need. I was scheduled to stay 3 nights, however my flight home was cancelled due to a storm. My concierge without hesitation accommodated me with a room for three additional nights. I am so appreciative of the staff and their willingness to help me. I love Harrahs and always will recommend this Hotel in New Orleans.

Me and my husband had a wonderful time here at the Harrah’s Hotel I’m most definitely recommend anyone to come here we will be back over here again😍😘 Everyone check this place out🥰🔥❤️🤩🤪🤗👌😏😎😚

So we left our timeshare early so we could stay our last night here. What a mistake!! The website suggests that the hotel and casino are in one building, not the case. If your not from New Orleans good luck finding your way out the right door to the casino to get back to the hotel, and “we were sober!!” The food service at the casino was horrible, along with the food. Heaven forbid you ask someone to repeat themselves because we are all wearing masks and you can’t hear them. Will never “EVER” stay here again. The walls in the hotel are also super thin so sleep is very difficult. There is the honest answer.

Upon check in Adrione made sure that everything was in order so that I would have no problems. I give her a 10 plus at Harrah’s New Orleans because she has the attitude of “Above and Beyond Guest Expectations” which is the best asset any employee could have. You establishment should be grateful for having her because that is an attribute that is home taught and bred. Please bring Human Resources training guides up to par to have all employees at least close to her level of professionalism. To me she is the epitome of many!! Thanks for an awesome stay NOLA!!

I Love staying at Harrah's 🏨 everytime I visit New Orleans. The staff is great and the service is awesome on every visit I have never had an issue with any of my stays. I would love to stay more days and time in New Orleans at this location but my job schedule permits me from doing that. Thanks Ivy for the love shown on my trip hope to see and visit with u all again.