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Harrah's New Orleans

 

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Harrah's New Orleans
Average Tripadvisor rating for Harrah's Hotel New Orleans
Average Rating Based on 9417 reviews
Harrah's Hotel New Orleans
Not all that!
Harrah's Hotel New Orleans
Staying at Harrahs Hotel, and because of Covid I understand the no room service, no daily cleaning service. However, the Casino leaves a lot to be desired. Tables are limited to number of player...More
- 139allend
Staying at Harrahs Hotel, and because of Covid I understand the no room service, no daily cleaning service. However, the Casino leaves a lot to be desired. Tables are limited to number of player (again understandable because of Covid) but then they raise the minimum bet to cut their losses. After all why should they lose because of Covid. I suggest if you want a cocktail BRING YOUR OWN! Cocktail waitresses are scarce and once they do come around can not bring you what you order, because they cut back their inventory, and get this was told “because of Covid”. Guess it’s business as usual, their philosophy “screw them, I’m getting mine”! Sad. Sad state of affairs. But look, y’all come out and have FUN!
If you're looking for Hospitality this is NOT the Hotel!
Harrah's Hotel New Orleans
This was my birthday vacation and it was all besides a celebration. From checking clerk was confrontational when asked why my charges was different than when u called 2 days before, to the FRAUD...More
- Teneika E
This was my birthday vacation and it was all besides a celebration. From checking clerk was confrontational when asked why my charges was different than when u called 2 days before, to the FRAUD charges to my room from that same clerk, to a wobbly toilet. Good thing, there was Hot water.
Romantic vacation in New Orleans
Harrah's Hotel New Orleans
This is the best hotel in New Orleans. They give you more than what you pay for, on top of that you have access to the off street parking, the casino, shows and restaurants. I didn’t pay much, and...More
- currentu2021
This is the best hotel in New Orleans. They give you more than what you pay for, on top of that you have access to the off street parking, the casino, shows and restaurants. I didn’t pay much, and they gave me an entire suite for a week. I loved it so much, I stayed here for my wedding. 10 out of 10!!!
Traveler
Harrah's Hotel New Orleans
Hotel room was large but had no desk and no chairs. There was a very uncomfortable lounge seat but wasn't suitable for 2 people. Because of Covid we had no housekeeping which is tough for a 3 day...More
- Ruth e
Hotel room was large but had no desk and no chairs. There was a very uncomfortable lounge seat but wasn't suitable for 2 people. Because of Covid we had no housekeeping which is tough for a 3 day stay. It would be nice to maybe have a modified housekeeping service to empty garbage cans, replace towels, etc. There is no place to get a sandwhich in the hotel nor any type of place to get snacks. I would not recommend this hotel for any stay longer than 1 night.
Very poor costumer realations
Harrah's Hotel New Orleans
Arrived at 5pm, check in 4. Room not ready. Returned to desk at 7. The initial receptionist transcribed number incorrectly. When I went to the room, river view left much to the imagination. Ask to...More
- DebSmith0227
Arrived at 5pm, check in 4. Room not ready. Returned to desk at 7. The initial receptionist transcribed number incorrectly. When I went to the room, river view left much to the imagination. Ask to speak to the manager, Carl, polite but worthless. The next day, room was not made. Staff reports “cannot enter room”. Really!!?? After an hour, still no towels. Several calls to front desk with call disconnected. When finally answered, my message was sent to “the manager”.
Harrah's Hotel New Orleans
Tripadvisor rating for this property
Not all that!
Staying at Harrahs Hotel, and because of Covid I understand the no room service, no daily cleaning service. However, the Casino leaves a lot to be desired. Tables are limited to number of player...More
139allend
Staying at Harrahs Hotel, and because of Covid I understand the no room service, no daily cleaning service. However, the Casino leaves a lot to be desired. Tables are limited to number of player (again understandable because of Covid) but then they raise the minimum bet to cut their losses. After all why should they lose because of Covid. I suggest if you want a cocktail BRING YOUR OWN! Cocktail waitresses are scarce and once they do come around can not bring you what you order, because they cut back their inventory, and get this was told “because of Covid”. Guess it’s business as usual, their philosophy “screw them, I’m getting mine”! Sad. Sad state of affairs. But look, y’all come out and have FUN!
Tripadvisor rating for this property
If you're looking for Hospitality this is NOT the Hotel!
This was my birthday vacation and it was all besides a celebration. From checking clerk was confrontational when asked why my charges was different than when u called 2 days before, to the FRAUD...More
Teneika E
This was my birthday vacation and it was all besides a celebration. From checking clerk was confrontational when asked why my charges was different than when u called 2 days before, to the FRAUD charges to my room from that same clerk, to a wobbly toilet. Good thing, there was Hot water.
Tripadvisor rating for this property
Romantic vacation in New Orleans
This is the best hotel in New Orleans. They give you more than what you pay for, on top of that you have access to the off street parking, the casino, shows and restaurants. I didn’t pay much, and...More
currentu2021
This is the best hotel in New Orleans. They give you more than what you pay for, on top of that you have access to the off street parking, the casino, shows and restaurants. I didn’t pay much, and they gave me an entire suite for a week. I loved it so much, I stayed here for my wedding. 10 out of 10!!!
Tripadvisor rating for this property
Traveler
Hotel room was large but had no desk and no chairs. There was a very uncomfortable lounge seat but wasn't suitable for 2 people. Because of Covid we had no housekeeping which is tough for a 3 day...More
Ruth e
Hotel room was large but had no desk and no chairs. There was a very uncomfortable lounge seat but wasn't suitable for 2 people. Because of Covid we had no housekeeping which is tough for a 3 day stay. It would be nice to maybe have a modified housekeeping service to empty garbage cans, replace towels, etc. There is no place to get a sandwhich in the hotel nor any type of place to get snacks. I would not recommend this hotel for any stay longer than 1 night.
Tripadvisor rating for this property
Very poor costumer realations
Arrived at 5pm, check in 4. Room not ready. Returned to desk at 7. The initial receptionist transcribed number incorrectly. When I went to the room, river view left much to the imagination. Ask to...More
DebSmith0227
Arrived at 5pm, check in 4. Room not ready. Returned to desk at 7. The initial receptionist transcribed number incorrectly. When I went to the room, river view left much to the imagination. Ask to speak to the manager, Carl, polite but worthless. The next day, room was not made. Staff reports “cannot enter room”. Really!!?? After an hour, still no towels. Several calls to front desk with call disconnected. When finally answered, my message was sent to “the manager”.