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Harrah's New Orleans

 

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Harrah's New Orleans
Average Tripadvisor rating for Harrah's Hotel New Orleans
Average Rating Based on 9404 reviews
Harrah's Hotel New Orleans
Hotel Parking and the attitude from parking attendants is a disgrace.
Harrah's Hotel New Orleans
I would have given the hotel five stars except for the gouging of parking. It was an absolute nightmare. If you are going and plan to leave the hotel with your car during your stay just pay the $49 a...More
- Sirkeithirish
I would have given the hotel five stars except for the gouging of parking. It was an absolute nightmare. If you are going and plan to leave the hotel with your car during your stay just pay the $49 a day for valet Steep but cheaper than coming and going from self parking. They tell you at the desk to sign up for a caesars players card and you’ll get free self parking. What they forget to tell you is you get to leave once every 24 hours or you have to pay $30. I Arrived on Thursday and left early Friday morning, used the players card and off I went. I came back in the afternoon and got changed and left again. When I put the players card in it told me I had used my free parking for the day and I owed $30 for 30 minutes of parking. I hit the assistance button and was told that’s the way it is. I told her I was a guest and only came back to change and was responded with you already parked free today, it will be $30. I was running late for dinner so paid. When I returned to the hotel my complaint was greeted with a “tough luck” attitude. When I went to leave again on the Saturday morning I out the players card in and was told I already received my free parking for the day. I hit the assistant button and told them I hadn’t left the hotel since the day before and why was I being charged $30 again for supposed free parking and was then told when we say free parking once a day we mean once every 24 hours. If I wanted free parking I’d have to wait another 90 minutes. So another $30 down the drain. I then came back and went to use my free parking when I was ready to head out to dinner and got the same message I had already used my free parking, here the night before I left my players card in a slot machine and as soon as I got to the blackjack table I realized and got a new card, they didn’t disable the old card so whoever picked it up used my free parking. If you try to do anything with your players card you need to enter a PIN number except the free parking feature which doesn’t require this. So I paid the $30 again as I needed to be at dinner. When I got back I went to the rewards desk to complain and was told it was my fault I lost my card. I asked them didn’t they deactivate the lost card when I got the replacement within 5 minutes of losing the other one and they said nobody could use it without my PIN, I pointed out the free parking feature didn’t need a pin and was given the same tough luck attitude. At this point I was just sick and tired of dealing with
Fun time
Harrah's Hotel New Orleans
This is the most amazing Harrah's I've ever stayed at! If you are ever in New Orleans, this hotel is a must!! Absolutely unbelievably the friendliest and beautiful place, We will definitely be back...More
- cindyhF1687DL
This is the most amazing Harrah's I've ever stayed at! If you are ever in New Orleans, this hotel is a must!! Absolutely unbelievably the friendliest and beautiful place, We will definitely be back, right in the middle of a lot of fabulous restaurants,the staff is so helpful, courteous, and professional, you simply can't go wrong with staying here! Love it!! 🌟🌟🌟🌟🌟😊
Rewards Program is the Best
Harrah's Hotel New Orleans
Traveled to Vegas them to Florida then to Mississippi then to New Orleans, and they took care of all my Rooms for my 2 week travel!!! They are so friendly at Harrahs and very accommodating!! Thank...More
- BrigetteWallace
Traveled to Vegas them to Florida then to Mississippi then to New Orleans, and they took care of all my Rooms for my 2 week travel!!! They are so friendly at Harrahs and very accommodating!! Thank you Harrahs!
Guys trip
Harrah's Hotel New Orleans
Nice room and clean hotel. Location was perfect and they had free parking promo which was nice. The bed could’ve been more comfortable but it wasn’t bad. Staff was very nice and helpful, even gave us...More
- louh872
Nice room and clean hotel. Location was perfect and they had free parking promo which was nice. The bed could’ve been more comfortable but it wasn’t bad. Staff was very nice and helpful, even gave us complimentary late checkout.
Quick night trip to get out of town
Harrah's Hotel New Orleans
I was not expecting such a nice hotel. The best feature of this hotel is the fact that the hotel and casino are nonsmoking! What a nice change! Everything was clean and fresh and the staff was very...More
- pensacolacritic
I was not expecting such a nice hotel. The best feature of this hotel is the fact that the hotel and casino are nonsmoking! What a nice change! Everything was clean and fresh and the staff was very friendly. The rooms are clean and spacious with a decent view. The beds are very comfortable. The ac is a little weak but is expected, so I brought a fan. Parking is free if you have a casino player’s card. You can also go underground from the hotel to casino and it will spit you out at Canal street.
Harrah's Hotel New Orleans
Tripadvisor rating for this property
Hotel Parking and the attitude from parking attendants is a disgrace.
I would have given the hotel five stars except for the gouging of parking. It was an absolute nightmare. If you are going and plan to leave the hotel with your car during your stay just pay the $49 a...More
Sirkeithirish
I would have given the hotel five stars except for the gouging of parking. It was an absolute nightmare. If you are going and plan to leave the hotel with your car during your stay just pay the $49 a day for valet Steep but cheaper than coming and going from self parking. They tell you at the desk to sign up for a caesars players card and you’ll get free self parking. What they forget to tell you is you get to leave once every 24 hours or you have to pay $30. I Arrived on Thursday and left early Friday morning, used the players card and off I went. I came back in the afternoon and got changed and left again. When I put the players card in it told me I had used my free parking for the day and I owed $30 for 30 minutes of parking. I hit the assistance button and was told that’s the way it is. I told her I was a guest and only came back to change and was responded with you already parked free today, it will be $30. I was running late for dinner so paid. When I returned to the hotel my complaint was greeted with a “tough luck” attitude. When I went to leave again on the Saturday morning I out the players card in and was told I already received my free parking for the day. I hit the assistant button and told them I hadn’t left the hotel since the day before and why was I being charged $30 again for supposed free parking and was then told when we say free parking once a day we mean once every 24 hours. If I wanted free parking I’d have to wait another 90 minutes. So another $30 down the drain. I then came back and went to use my free parking when I was ready to head out to dinner and got the same message I had already used my free parking, here the night before I left my players card in a slot machine and as soon as I got to the blackjack table I realized and got a new card, they didn’t disable the old card so whoever picked it up used my free parking. If you try to do anything with your players card you need to enter a PIN number except the free parking feature which doesn’t require this. So I paid the $30 again as I needed to be at dinner. When I got back I went to the rewards desk to complain and was told it was my fault I lost my card. I asked them didn’t they deactivate the lost card when I got the replacement within 5 minutes of losing the other one and they said nobody could use it without my PIN, I pointed out the free parking feature didn’t need a pin and was given the same tough luck attitude. At this point I was just sick and tired of dealing with
Tripadvisor rating for this property
Fun time
This is the most amazing Harrah's I've ever stayed at! If you are ever in New Orleans, this hotel is a must!! Absolutely unbelievably the friendliest and beautiful place, We will definitely be back...More
cindyhF1687DL
This is the most amazing Harrah's I've ever stayed at! If you are ever in New Orleans, this hotel is a must!! Absolutely unbelievably the friendliest and beautiful place, We will definitely be back, right in the middle of a lot of fabulous restaurants,the staff is so helpful, courteous, and professional, you simply can't go wrong with staying here! Love it!! 🌟🌟🌟🌟🌟😊
Tripadvisor rating for this property
Rewards Program is the Best
Traveled to Vegas them to Florida then to Mississippi then to New Orleans, and they took care of all my Rooms for my 2 week travel!!! They are so friendly at Harrahs and very accommodating!! Thank...More
BrigetteWallace
Traveled to Vegas them to Florida then to Mississippi then to New Orleans, and they took care of all my Rooms for my 2 week travel!!! They are so friendly at Harrahs and very accommodating!! Thank you Harrahs!
Tripadvisor rating for this property
Guys trip
Nice room and clean hotel. Location was perfect and they had free parking promo which was nice. The bed could’ve been more comfortable but it wasn’t bad. Staff was very nice and helpful, even gave us...More
louh872
Nice room and clean hotel. Location was perfect and they had free parking promo which was nice. The bed could’ve been more comfortable but it wasn’t bad. Staff was very nice and helpful, even gave us complimentary late checkout.
Tripadvisor rating for this property
Quick night trip to get out of town
I was not expecting such a nice hotel. The best feature of this hotel is the fact that the hotel and casino are nonsmoking! What a nice change! Everything was clean and fresh and the staff was very...More
pensacolacritic
I was not expecting such a nice hotel. The best feature of this hotel is the fact that the hotel and casino are nonsmoking! What a nice change! Everything was clean and fresh and the staff was very friendly. The rooms are clean and spacious with a decent view. The beds are very comfortable. The ac is a little weak but is expected, so I brought a fan. Parking is free if you have a casino player’s card. You can also go underground from the hotel to casino and it will spit you out at Canal street.