Reservation made in June was cancelled by hotel, no reason given. Luckily, I checked 2 wks.before Dec.trip + called. Began saga of nice room, lousy service! 1 of the 3 nights we stayed, room was not cleaned. Room service tray left in room 2 days!!! Outragous fee for continental breakfast also. Stay elsewhere, lots of other hotels in New Orleans, don't stay here! Plus hotel charged us for somebody else's room service one of the days we were there!!! Key fiasco also, as hotel checked us out mid-stay.