As always, my stays at Harrahs have been great! The overall customer services from the initial reservation to the entire stay has been awesome. I thoroughly enjoy the music and the beautiful flowers when you walk through the doors. The staff is wonderful, friendly, patient and informative. No matter what time I enter the lobby, there has always been someone there to assist and/or provide guidance. (I don't think any of them ever sleep). The employees make you feel so welcome that I am now a frequent visitor and I often bring my granddaughter, who enjoys it just as much as I do. She enjoys the large tub, the restaurants and the various sites around the hotel. I always enjoy my hotel stay at Harrahs. The location is perfect. I feel safe when i walk from the hotel to the Casino alone. I highly recommend for individuals, girl's night out, couples, boy's night out and/or Family.