The Wet: Nice looking room, but kinda hard for two people to bathe and dry off with only ONE towel. Housekeeping happened to be in hallway right outside our room when we arrived, but she told us she couldn't give us clean towels, and we had to call down to the front desk. The 1990s-era room phone had a short in the wire, so we could barely hear the operator - who proceeded to transfer us to... you guessed it... Housekeeping. With nary an apology, we were told more towels would be sent up. Figuring the towels would arrive in time, we set about taking our showers. Almost an HOUR later, a "ring-and-run" notified us of a bag with only two bath towels hanging from our doorknob. The Bored: After walking around New Orleans and stuffing ourselves with PoBoys and Bread Pudding at The Napoleon House (excellent, btw), all we wanted was to retire to our room and distract ourselves with a good sitcom or movie before drifting off to sleep. No such luck. As with most TVs these days, one must use a remote to fully access all of its features. We hunted all over the room but the remote was nowhere to be found. So, once again, we called downstairs. Once again we were transferred to... yep... Housekeeping, who probably realized we were the crazy towel people from the 11th floor and sent us to voice mail. This time, we figured out how to dial direct for Guest Services. No apologies later, we were told a remote would be on its way. After ONE HOUR of watching Mario Lopez tease movie trailers and hock rainwater and bullet jewelry (don't ask), we called again, only to be told that maintenance must've gone to the wrong room, and they'd rectify the error tout de suite. It's now the next day, and we are about three hours into our trip home. I'm gonna guess there's NOT a bag with a remote hanging from our door. The Broke: While the nightly rate at Harrah's is competitive with other local chain hotels, what they don't tell you is they more than make up for it with their parking fees. A quick online search does mention a $30 fee for the parking deck, which while excessive, was doable for these weary road warriors. After a mere 16 hour stay on property, we headed to the kiosk to pay our parking tab. Not $30. We were charged $55 for 16 hours of parking. That's $3.43 per hour. That's 1/3 of what our room cost. To park AT the hotel. Oh, and I almost forgot. If you want to use a cart to transport bags to your room? You gotta use a Bellhop. No offense to those hardworking guys, but when you don't have cash to tip them, you end up lugging your bags from the apparently gold-paved parking deck. The Bottom Line: Harrah's is not worth the time or money. And we never even made it to the Casino to attempt to recoup our losses!
