Have the casino hours changed?
Yes! Harrah’s Northern California will be closed weekdays 3 AM – 7 AM for deep cleaning and open 24 hours on Saturdays & Sundays.
Are face masks required and what types are acceptable?
Face masks are required for all guests that are not fully vaccinated. For those who are fully vaccinated, masks are optional.
Face masks are recommended to all guests.
Are fabric masks acceptable?
Yes, a proper face mask completely covers your nose and mouth and is securely fastened with ties or straps.
I need my Caesars Rewards® card reprinted, where can I do so?
The Reprint kiosk has been relocated to the West Entrance. In addition, a Seven Stars and Diamond Caesars Rewards® card reprint station has been set up near the Laurel Lounge.
What precautions are in place ensure the health of teammates?
Unvaccinated teammates will be required to continue to wear masks. Fully vaccinated teammates will have the option to wear a mask or go without.
Will I still be able to enjoy my Caesars Rewards® Tier status and benefits?
- Cleaning and disinfecting protocols are in place for all common areas including chairs, tables and touch screens.
- High-touch areas will be cleaned and disinfected on a regular basis.
- Face masks are required for all teammates, vendors, guests and any other visitors who have not been fully vaccinated.
- Hand sanitizing stations are located throughout the property for guests and teammates to use.
- Frequent handwashing is encouraged and guidelines for proper hand washing will be placed in all restrooms.
