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Harrah's Reno Reviews

 

STANDARD 2 DOUBLE BEDS

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Harrah's Reno Reviews
Average Tripadvisor rating for Harrah's Reno
Average Rating Based on 5998 reviews
Harrah's Reno
What a dump!
Harrah's Reno
Checked in at the Diamond desk. Now they want me to pay a fee for an upgrade. That's never happened before. Plus there is an upgrade fee if you want faster internet. Since the regular internet is...More
- Travel11250
Checked in at the Diamond desk. Now they want me to pay a fee for an upgrade. That's never happened before. Plus there is an upgrade fee if you want faster internet. Since the regular internet is slower than slow, an upgrade is a must. They have always not charged Diamonds for the upgrade, but now they are and though it is a nominal fee, why stick it to a group that puts a lot of money out there. The upgrade we got was the trashiest "mini" suite you can imagine with rugs that were filthy and worn and furniture that looked like it was obtained at a dump--chair was dirty, worn out and sprung out. AC was fine. Now that El Dorado is buying Harrahs, no one can tell us what happens to our TR points. I've been a loyal Harrah's customer for decades, but perhaps returning to the Grand Sierra is the best bet! Customer service is gone at Harrah's!
Overnight stop
Harrah's Reno
Rooms were okay. Valet was very good. Desk clerk was very nice. Dealers made it fun to play. Some slot machines were not very nice to me but some others tried to make it up😉. Had fun for the short...More
- akintzley
Rooms were okay. Valet was very good. Desk clerk was very nice. Dealers made it fun to play. Some slot machines were not very nice to me but some others tried to make it up😉. Had fun for the short time we were there.
Reno mini break
Harrah's Reno
Warm rooms and they need a face lift. Air system wasn't working very well. Good food and friendly staff. Parking garage was scary as hell. Thought our truck was going to hit a couple times. Casino...More
- kathylozano40
Warm rooms and they need a face lift. Air system wasn't working very well. Good food and friendly staff. Parking garage was scary as hell. Thought our truck was going to hit a couple times. Casino paid out winning ok.
happy and fulfilled for the trip of a life time ...
Harrah's Reno
the trip was a fun and relaxing experience ,we enjoyed will the shows ,the dinning and the night life is the best ...give the night life a try and the memories will be with you for life ... so life...More
- AllenS1176
the trip was a fun and relaxing experience ,we enjoyed will the shows ,the dinning and the night life is the best ...give the night life a try and the memories will be with you for life ... so life is a gamble and why not give this a shot ,and the luck will follow!!!
excellent service
Harrah's Reno
buffet selection is very good and low price,the show at the Sammy's show room was expectacular and entertaining,staff are very helpful and polite,always answer questions with manners,my daughter...More
- HildaR216
buffet selection is very good and low price,the show at the Sammy's show room was expectacular and entertaining,staff are very helpful and polite,always answer questions with manners,my daughter loves the dessert section especially the crepe with banana...oh she loves it
Harrah's Reno
Tripadvisor rating for this property
What a dump!
Checked in at the Diamond desk. Now they want me to pay a fee for an upgrade. That's never happened before. Plus there is an upgrade fee if you want faster internet. Since the regular internet is...More
Travel11250
Checked in at the Diamond desk. Now they want me to pay a fee for an upgrade. That's never happened before. Plus there is an upgrade fee if you want faster internet. Since the regular internet is slower than slow, an upgrade is a must. They have always not charged Diamonds for the upgrade, but now they are and though it is a nominal fee, why stick it to a group that puts a lot of money out there. The upgrade we got was the trashiest "mini" suite you can imagine with rugs that were filthy and worn and furniture that looked like it was obtained at a dump--chair was dirty, worn out and sprung out. AC was fine. Now that El Dorado is buying Harrahs, no one can tell us what happens to our TR points. I've been a loyal Harrah's customer for decades, but perhaps returning to the Grand Sierra is the best bet! Customer service is gone at Harrah's!
Tripadvisor rating for this property
Overnight stop
Rooms were okay. Valet was very good. Desk clerk was very nice. Dealers made it fun to play. Some slot machines were not very nice to me but some others tried to make it up😉. Had fun for the short...More
akintzley
Rooms were okay. Valet was very good. Desk clerk was very nice. Dealers made it fun to play. Some slot machines were not very nice to me but some others tried to make it up😉. Had fun for the short time we were there.
Tripadvisor rating for this property
Reno mini break
Warm rooms and they need a face lift. Air system wasn't working very well. Good food and friendly staff. Parking garage was scary as hell. Thought our truck was going to hit a couple times. Casino...More
kathylozano40
Warm rooms and they need a face lift. Air system wasn't working very well. Good food and friendly staff. Parking garage was scary as hell. Thought our truck was going to hit a couple times. Casino paid out winning ok.
Tripadvisor rating for this property
happy and fulfilled for the trip of a life time ...
the trip was a fun and relaxing experience ,we enjoyed will the shows ,the dinning and the night life is the best ...give the night life a try and the memories will be with you for life ... so life...More
AllenS1176
the trip was a fun and relaxing experience ,we enjoyed will the shows ,the dinning and the night life is the best ...give the night life a try and the memories will be with you for life ... so life is a gamble and why not give this a shot ,and the luck will follow!!!
Tripadvisor rating for this property
excellent service
buffet selection is very good and low price,the show at the Sammy's show room was expectacular and entertaining,staff are very helpful and polite,always answer questions with manners,my daughter...More
HildaR216
buffet selection is very good and low price,the show at the Sammy's show room was expectacular and entertaining,staff are very helpful and polite,always answer questions with manners,my daughter loves the dessert section especially the crepe with banana...oh she loves it