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Harrah's Reno Reviews

 

STANDARD 2 DOUBLE BEDS

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East Tower Classic 

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Classic King 

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Harrah's Reno Reviews
Average Tripadvisor rating for Harrah's Reno
Average Rating Based on 5506 reviews
Harrah's Reno
Not worth the money
Harrah's Reno
Overally priced for the condition and experience. It was like staying in run down motel 6. Sheets had stains, limited outlets, outdated, the carpet was filthy, toilets clogged, bed was not...More
- wangj015
Overally priced for the condition and experience. It was like staying in run down motel 6. Sheets had stains, limited outlets, outdated, the carpet was filthy, toilets clogged, bed was not comfortable. Had to request a power strip for additional outlets. We addressed the issue with the front desk. Manager refuses to talk to us and just adjusted the resort fee as compensation. We didn't even use any of the spa services. I would not recommend this place. Better treatment, care, amenities at a Marriott or Hilton.
Hotel & Casino has SUNK
Harrah's Reno
The hotel was very updated dirty and run down. The rooms were no better and old and dirty. 24 hour room service workers zero existence. Restaurants were very limited. Management words of no concern...More
- Sherpa647533
The hotel was very updated dirty and run down. The rooms were no better and old and dirty. 24 hour room service workers zero existence. Restaurants were very limited. Management words of no concern of complaints. Limited staff at check-in and checkout.
Reno Harrah's
Harrah's Reno
We enjoyed our stay ,the room was clean and comfortable. The employees were friendly and helpful Still had some of the older machines and a few newer ones. Have to pay for WI-FY unless you are ranked...More
- GoPlaces04909315169
We enjoyed our stay ,the room was clean and comfortable. The employees were friendly and helpful Still had some of the older machines and a few newer ones. Have to pay for WI-FY unless you are ranked higher.Close to other casinos and the river walk
confusing
Harrah's Reno
hotel is split. you must go uphill to get out one door then go up and down again to get to the other side. very repititious and tiring. also while we were ther the escalator in the middle broke...More
- OBXgeodome
hotel is split. you must go uphill to get out one door then go up and down again to get to the other side. very repititious and tiring. also while we were ther the escalator in the middle broke down(no stair alongside) which meant the traveler had to walk even farther to change sides. other than that rooms very nice, staff great.
Helpful, friendly staff!
Harrah's Reno
We showed up for the weekend without reservations, looking for the best deal. Abby at the front desk cheerfully presented our (limited) options for the night, but suggested we go to the cashier to...More
- Coco Y
We showed up for the weekend without reservations, looking for the best deal. Abby at the front desk cheerfully presented our (limited) options for the night, but suggested we go to the cashier to get a rewards card to see if we could get a better deal. We did so, and when we returned to the front desk, Abby was able to get us a beautiful king room in the East Tower with a lovely view of the Truckee River and snow-capped mountains, for less than any other place we looked at. Every staff person we interacted with, from the maids to the cashiers and restaurant staff were super friendly and helpful. Thank you, Abby!
Harrah's Reno
Tripadvisor rating for this property
Not worth the money
Overally priced for the condition and experience. It was like staying in run down motel 6. Sheets had stains, limited outlets, outdated, the carpet was filthy, toilets clogged, bed was not...More
wangj015
Overally priced for the condition and experience. It was like staying in run down motel 6. Sheets had stains, limited outlets, outdated, the carpet was filthy, toilets clogged, bed was not comfortable. Had to request a power strip for additional outlets. We addressed the issue with the front desk. Manager refuses to talk to us and just adjusted the resort fee as compensation. We didn't even use any of the spa services. I would not recommend this place. Better treatment, care, amenities at a Marriott or Hilton.
Tripadvisor rating for this property
Hotel & Casino has SUNK
The hotel was very updated dirty and run down. The rooms were no better and old and dirty. 24 hour room service workers zero existence. Restaurants were very limited. Management words of no concern...More
Sherpa647533
The hotel was very updated dirty and run down. The rooms were no better and old and dirty. 24 hour room service workers zero existence. Restaurants were very limited. Management words of no concern of complaints. Limited staff at check-in and checkout.
Tripadvisor rating for this property
Reno Harrah's
We enjoyed our stay ,the room was clean and comfortable. The employees were friendly and helpful Still had some of the older machines and a few newer ones. Have to pay for WI-FY unless you are ranked...More
GoPlaces04909315169
We enjoyed our stay ,the room was clean and comfortable. The employees were friendly and helpful Still had some of the older machines and a few newer ones. Have to pay for WI-FY unless you are ranked higher.Close to other casinos and the river walk
Tripadvisor rating for this property
confusing
hotel is split. you must go uphill to get out one door then go up and down again to get to the other side. very repititious and tiring. also while we were ther the escalator in the middle broke...More
OBXgeodome
hotel is split. you must go uphill to get out one door then go up and down again to get to the other side. very repititious and tiring. also while we were ther the escalator in the middle broke down(no stair alongside) which meant the traveler had to walk even farther to change sides. other than that rooms very nice, staff great.
Tripadvisor rating for this property
Helpful, friendly staff!
We showed up for the weekend without reservations, looking for the best deal. Abby at the front desk cheerfully presented our (limited) options for the night, but suggested we go to the cashier to...More
Coco Y
We showed up for the weekend without reservations, looking for the best deal. Abby at the front desk cheerfully presented our (limited) options for the night, but suggested we go to the cashier to get a rewards card to see if we could get a better deal. We did so, and when we returned to the front desk, Abby was able to get us a beautiful king room in the East Tower with a lovely view of the Truckee River and snow-capped mountains, for less than any other place we looked at. Every staff person we interacted with, from the maids to the cashiers and restaurant staff were super friendly and helpful. Thank you, Abby!