Harrah's Reno Hotel & Casino

The room was very dated. 3 of the light fixtures were broken as well as the granite counter top in the bathroom was glued back together with some kinds of disgusting mismatched looking adhesive. If you were using the toilet the bathroom door knob would hit you in the head if someone decided to open the door AND what hotel doesn't have free WiFi for their guests.......HARRAH'S DOESN'T!!!!!!!!!!!!!!!!! We are locals and attended the Santa Crawl. Needless to say...I won't be staying there next year of ever again.

What a dump! Bedroom carpet was frayed and worn so thin it wasn't the same color as around the walls & buckled down the center, outlets not working, pieces of wallpaper missing, walls marked and filthy, furniture damaged. I am embarrassed to own stock in Caesars Entertainment. Overheard others checking out of hotel upon seeing their room. Never again.

it is not easy to contract the house keeping at all - such I need some drink since diamond member - last visit i called 3rd to come with the drinks. the previous experiences at least twice to get it or once not even show up at all(because I don't want to call again at the time)

Harrah's is a nice hotel but out room was very noisy. People yelling "f**k" in the hall awaking us at 3am....then some making noise after that. We'll make other arrangements next. The staff is very helpful and we appreciate that.

I’ve stayed in 2 or 3 pretty shabby hotels (unfortunately) over the world but the Harrahs in Reno has to rank among the worst. Much of the carpeting is stained; the light shade was falling off; there was hair in the bathroom; the couches were stained badly; the room was just plain filthy. We checked in and out right away. The front desk clerk admitted the hotel was old & never renovated. One positive is that we got a full refund. I would never recommend this hotel in its current condition.