Harrah's Reno Hotel & Casino

The hotel is nice slot machines tight weather good good food. Alot to do would like to go back in warner weather. Staff real friendly and helpful. The show of THE RAT PACK was great love to see them again. Had fun playing slots just not enough.

We used to stay at Harrah's Reno and it was good, but this time it was not satisfactory. The room is good although some furniture are old. We turned on the TV on Saturday late night (almost midnight) but there was no signal. We called the front desk, and they said they would send someone to check it out. They said it would take 15-20 minutes for someone to get to our room. We didn't understand why it would take that long. It IS a hotel. It should have 24/7 services and it should be available anytime. Midnight time should be even better. There should be a lot less requests.The whole property needs to be renovated, and updated. For the price they charged, we deserved a much better service.

This property needs major renovation! Not nearly up to par of any other Harrah’s resort . Stains on the carpet, cicarette holes on the couch and chairs. Lights didn’t work, carpet in hallways to room were dirty and old. Wallpaper torn on walls. I have to say the bed WAS comfortable and the bathroom (only part of the room that seemed to be upgraded) was clean. This room was called the “executive ink suite) and we selected it for a specialNight (our 46th wedding anniversary) and weee VERY disappointing!

The entire city just felt unsafe for our team of players but this hotel was lacking to say the least. Refrigerator was on the floor. There are no power outlets on the night stands. The lobby was not welcoming and I was never greeted. The east tower has elevators that are hidden and there were transients hanging near the area daily, leaving my family feeling unsafe. The hotel needs an upgrade on security and housing. Restaurants Ichiban and Hash house were pretty good though. I just didn’t have comfortable rooming.

I had a lot of fun playing at the tables and slots and had help learning how to play at one of the tables and I play the same tables and slots and the beer was good and everything was close by each other