Harrah's Reno Hotel & Casino

We stayed the second week of April. The place has clearly seen better days. Carpeting was worn and dirty throughout the property, the elevators were in a constant state of disrepair and the whole place reeks of second hand smoke. Most of the staff were very courteous, but the young lady managing the entrance to the parking deck on Friday evening, April 12 was one of the most rude service persons I have ever dealt with. Unless your room is comped, I would go down the street to El Dorado or Silver Legacy

I had to make two calls to finally get some soap in the bathroom. We ran out of tissues. no extras. Toilet paper was too thin. I will say that when I inquired about the location of a Starbucks, a security agent escorted me all the way there. I also think the steakhouse is the best in Reno.

Great casino atmosphere; pit bosses looked after their guest, room was clean; tv remote needed new batteries, bath tub drain needed to be unclogged, Japanese steakhouse was excellent. Location was close to everything

Hotel is ok. The hotel rooms are dated and need to be refreshed. The hotel staff is very nice, hospitable and respectful. It would be great to see the hotel updated, but it's not a bad place to stay for the price.

We stood at Harrahs hotel in Reno Nevada. Service was good but the room needed some repairs and some cleaning up. The bathtub was very slow draining and the bathroom floor needed cleaning.Rug in bedroom also looked dirty.