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Harrah's Reno Reviews

 

STANDARD 2 DOUBLE BEDS

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Harrah's Reno Reviews
Average Tripadvisor rating for Harrah's Reno
Average Rating Based on 6527 reviews
Harrah's Reno
Hotel is horrible!
Harrah's Reno
Our bed was broken. The carpet is filthy. The entire room is a dump. Looked like someone threw up on the bathroom floor and it wasn't cleaned.We called the front desk a d they didn't have a manager...More
- Vikestd
Our bed was broken. The carpet is filthy. The entire room is a dump. Looked like someone threw up on the bathroom floor and it wasn't cleaned.We called the front desk a d they didn't have a manager avalible and wouldn't provide any compensation. Stay anywhere but here...they charge premium prices and provide a dump.
THE HARRAH'S EXPERIENCE
Harrah's Reno
Now I know everyone has heard me speak on Harrah's hotel. I mean the chains of commands in these facilities should be very proud. i want to commend the excellent customer service that they provide...More
- GMTS777
Now I know everyone has heard me speak on Harrah's hotel. I mean the chains of commands in these facilities should be very proud. i want to commend the excellent customer service that they provide for their guest. They do wait on you hand, and foot. keep up the good work, and see you soon.
Elevators
Harrah's Reno
The elevators went down again had to take stairs down 9 floors from the 6th floor down all the doors were locked, got to the ground floor and it was locked when I got head of security and voiced to...More
- hddoug
The elevators went down again had to take stairs down 9 floors from the 6th floor down all the doors were locked, got to the ground floor and it was locked when I got head of security and voiced to him what happened he tells me I took the wrong stairway . It said exit so I asked him to show me the correct exit to get out of the building if there was a fire ... He refused to show me didn't have the time... Well after a long and very disrespectful talk he finally took me back to show me the way out... well seems the at the bottom floor you have to go to the left no signs saying this but another hallway to exit to the street they need to put signs saying turn around keep walking and there is another door to exit . A n exit sign would be nice...
Outdated
Harrah's Reno
The facility is very outdated, it is obvious that no money is being used to update this facility. There are not many choices for lunch or breakfast dining. Also there is not much for entertainment...More
- craigskinner5
The facility is very outdated, it is obvious that no money is being used to update this facility. There are not many choices for lunch or breakfast dining. Also there is not much for entertainment and the swimming pool is generic.
Excellent customer service.
Harrah's Reno
The people are very friendly and it's seems pretty calm and a very nice area to visit. The check in at the kiosk is very fast and easy. The buffet in Harrah's is very delicious the steak was the...More
- lovegodoc
The people are very friendly and it's seems pretty calm and a very nice area to visit. The check in at the kiosk is very fast and easy. The buffet in Harrah's is very delicious the steak was the best. The prices are very reasonable.
Harrah's Reno
Tripadvisor rating for this property
Hotel is horrible!
Our bed was broken. The carpet is filthy. The entire room is a dump. Looked like someone threw up on the bathroom floor and it wasn't cleaned.We called the front desk a d they didn't have a manager...More
Vikestd
Our bed was broken. The carpet is filthy. The entire room is a dump. Looked like someone threw up on the bathroom floor and it wasn't cleaned.We called the front desk a d they didn't have a manager avalible and wouldn't provide any compensation. Stay anywhere but here...they charge premium prices and provide a dump.
Tripadvisor rating for this property
THE HARRAH'S EXPERIENCE
Now I know everyone has heard me speak on Harrah's hotel. I mean the chains of commands in these facilities should be very proud. i want to commend the excellent customer service that they provide...More
GMTS777
Now I know everyone has heard me speak on Harrah's hotel. I mean the chains of commands in these facilities should be very proud. i want to commend the excellent customer service that they provide for their guest. They do wait on you hand, and foot. keep up the good work, and see you soon.
Tripadvisor rating for this property
Elevators
The elevators went down again had to take stairs down 9 floors from the 6th floor down all the doors were locked, got to the ground floor and it was locked when I got head of security and voiced to...More
hddoug
The elevators went down again had to take stairs down 9 floors from the 6th floor down all the doors were locked, got to the ground floor and it was locked when I got head of security and voiced to him what happened he tells me I took the wrong stairway . It said exit so I asked him to show me the correct exit to get out of the building if there was a fire ... He refused to show me didn't have the time... Well after a long and very disrespectful talk he finally took me back to show me the way out... well seems the at the bottom floor you have to go to the left no signs saying this but another hallway to exit to the street they need to put signs saying turn around keep walking and there is another door to exit . A n exit sign would be nice...
Tripadvisor rating for this property
Outdated
The facility is very outdated, it is obvious that no money is being used to update this facility. There are not many choices for lunch or breakfast dining. Also there is not much for entertainment...More
craigskinner5
The facility is very outdated, it is obvious that no money is being used to update this facility. There are not many choices for lunch or breakfast dining. Also there is not much for entertainment and the swimming pool is generic.
Tripadvisor rating for this property
Excellent customer service.
The people are very friendly and it's seems pretty calm and a very nice area to visit. The check in at the kiosk is very fast and easy. The buffet in Harrah's is very delicious the steak was the...More
lovegodoc
The people are very friendly and it's seems pretty calm and a very nice area to visit. The check in at the kiosk is very fast and easy. The buffet in Harrah's is very delicious the steak was the best. The prices are very reasonable.